I would not recommend this product. As you can read in the hundreds of reviews, the company deceptively charges you for a subscription at checkout and does not respond to requests to cancel. They... See more
Company replied
Quiets Bouncer Ball
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See what reviewers are saying
Not recommended… Worst buying experience… overpriced, app does not work and they will charge you a monthly fee ($29.99USD) without approval… They do not reply to emails… I have been requesting to... See more
Company replied
I ordered Quitebounce ball, got delivery after 25 days. It has charged my credit card again for US#30 for unexplained reason. Trying to get email, got failure message. Sent message through contact pag... See more
Company replied
bought this for a christmas gift. my shipment came all mangled and the hoop was delayed. then i suddenly started getting charged 29.99 each month. i had to do some research only to find out it was for... See more
Company replied
Breach of guidelines
DO NOT PURCASE
DO NOT PURCASE! The quality of the ball is significantly worse than the one you get at the local big box stores. Also, took 6 weeks to deliver, missed Christmas, and tried to cancel the order 3 weeks ago when I had no delivery updates and they refused. So now I'm stuck with a poor product for twice the price of Silent Basketball which we purchased on the 23rd in time for Christmas.
5 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Derek,
We’re kindly sorry to hear about your experience with your order. We understand how frustrating it must have been to receive your product later than expected, especially as it was intended for a holiday gift, and we sincerely apologize for the inconvenience caused.
We strive to provide accurate product information and timely shipping, and it’s clear that we fell short in this case. Your feedback regarding the quality and delivery experience is taken seriously, and we are reviewing our fulfillment processes to prevent delays like this in the future.
Please know that we are committed to resolving any issues our customers encounter. If you’d like to share your order details with us at info@quietbounce.com
, we will review the situation and determine the best way to make this right.
We truly appreciate your feedback and your patience as we work to improve our service and product quality.
Paid for priority shipping
Paid for priority shipping, silly me, ordered in mid December. Still says in transit on January 4th.
18 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Dustin,
We’re kindly sorry to hear about the delay with your order. We understand how frustrating it can be to pay for priority shipping and still experience unexpected transit times.
Shipping delays can sometimes occur due to carrier or fulfillment issues, and we sincerely apologize for any inconvenience this has caused. We are actively reviewing our processes to help ensure orders reach our customers as quickly and reliably as possible.
If you’d like, please share your order details with us at info@quietbounce.com
so we can investigate the status and provide the most accurate update for you.
We truly appreciate your patience and your feedback as we continue to improve our service.
I think I’ve been scammed
I think I’ve been scammed. Customer service advised me it will be delivered shortly but it’s been over three weeks and still nothing. I ordered it from Australia and auspost doesn’t have any tracking details - which means it hasn’t been shipped.
12 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Natalie,
We’re very sorry for the delay and completely understand how disappointing this experience has been. We want to assure you that your order is not a scam, and our team is actively working to get your package delivered as soon as possible.
International deliveries, including shipments to Australia, can sometimes experience longer transit times due to customs processing and carrier delays during high-demand seasons. While tracking updates may appear inactive for a period, this does not mean your order hasn’t been shipped it simply indicates that the local carrier hasn’t updated the scan yet.
We sincerely apologize for the inconvenience this has caused and truly appreciate your patience. Please reach out to us at info@quietbounce.com
with your order details, and we’ll personally review the shipment status and make sure you receive the necessary updates right away.
Thank you again for bringing this to our attention, we’re committed to resolving this for you promptly.
Ordered on 11/27/2024
Ordered on 11/27/2024. Today is 1/04/2025 and still no ball. I have emailed the company several times and they will not refund me! STAY AWAY FROM QUIET BOUNCE. SCAMMERS!
4 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Michael,
We’re very sorry for the delay and the frustration this has caused. We understand how upsetting it is to wait this long without receiving your order, especially after multiple attempts to reach out.
Please rest assured that your order is not a scam, the delay was caused by unexpected congestion at our international shipping hub during the holiday period, which affected some November and December orders. While this isn’t the experience we want for any customer, we’re committed to making it right.
Kindly contact us at info@quietbounce.com with your order number, and our support team will prioritize your case to confirm the latest tracking status or arrange the most appropriate resolution.
We deeply appreciate your patience and understanding, and we’ll do everything possible to resolve this promptly for you.
I ordered my QB ball early December…
I ordered my QB ball early December December 6 I have yet to receive my ball. It does say always in transit somewhere. This was supposed to be a Christmas present as well. I just sent a message I want to refund. I probably won’t get it, but I am too going to send this to the Better Business Bureau the federal trade commission this is ridiculous. This is the worst experience. I think I’ve ever had, I believe this is a scam and it’s pretty bad when there are balls here in my local city that I could’ve bought besides going through this shit I would not buy from this website again if I was paid to do it
6 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Tammy,
We’re very sorry for the delay and the frustration this experience has caused you. We completely understand how disappointing it must be to have a Christmas gift arrive late and to feel uncertain about your order.
Please rest assured that Quiet Bounce is not a scam your order was most likely affected by severe holiday season backlogs and international carrier delays. While this does not excuse the inconvenience, we want to make things right.
Kindly email us at info@quietbounce.com
with your order number so we can review your shipment status immediately and offer a replacement or a full refund if it has not yet arrived.
We sincerely apologize for this situation and appreciate your patience while we work to resolve it quickly for you.
Scam
Scam. Never received the order even though an email indicates I did. The customer service person continually says its coming but it never did.
3 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Alice,
We’re very sorry for the confusion and frustration regarding your order. We completely understand how upsetting it is to see an email claiming delivery when the package never arrived.
Quiet Bounce is committed to resolving this situation. Please email us at info@quietbounce.com
with your order details so we can investigate what happened with the shipment and ensure you receive either a replacement or a full refund.
We sincerely apologize for the inconvenience and appreciate your patience while we work to make this right.
How much did I pay for a giant foam ball?
Shipping does come from China, I was given priority shipping. Ordered early December, was not delivered by Christmas. Was told by customer service that it takes 2-3 days for processing and 10-20 days for shipping- that was more accurate. It came in the shipping bag, no box, which seemed odd. It’s literally just a giant foam ball. Not sure what I expected but $40 and 3 weeks for a foam ball… if I had any faith I’d get a refund I’d send it back. My son was underwhelmed and felt like I got him a “baby” gift. Definitely wouldn’t recommend.
31 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi McKenzie,
We’re sorry to hear that your experience didn’t meet expectations. Quiet Bounce strives to provide a fun and safe product for indoor play, but we understand that the packaging and delivery process didn’t meet your expectations, and the wait was longer than anticipated.
We appreciate your feedback regarding the processing and shipping times, and we’ll work to make these clearer for future orders. If you’d like to discuss a possible return or exchange, please email us at info@quietbounce.com
with your order details, and we’ll be happy to assist.
Thank you for sharing your experience, and we apologize for any disappointment caused.
EXTREMELY POOR SERVICE
Product comes from China. DO NOT PAY FOR PRIORITY PROCESSING. 3 weeks to get the ball. You can purchase from reputable websites based in the US. The customers service is misleading (not honest) when you contact them
17 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Stephen,
We’re sorry to hear about your experience and the frustration caused by the delivery timeline. Quiet Bounce ships internationally to make our products available to as many customers as possible, and we understand that waiting three weeks for your order is disappointing.
We also appreciate your feedback regarding customer service. We’re continually working to improve communication and clarity for all our customers. If you’d like further assistance or have any unresolved concerns, please reach out to us at info@quietbounce.com
, and we’ll be happy to help.
Thank you for your feedback, and we apologize for the inconvenience you experienced.
Never order these products
Never order these products, what you receive is a product that would cost $2 to make and is sub par from China even though they claim to be American made. Complete junk and a total scam.
3 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kate,
We’re very sorry to hear about your disappointment with your order. Quiet Bounce aims to provide high-quality products that offer a unique indoor basketball experience. We understand how frustrating it must be if your expectations were not met regarding the feel and quality of the ball.
We take feedback seriously as it helps us improve our products and services. If you’d like to discuss your experience further, please contact us at info@quietbounce.com
, and we’ll do our best to assist you.
Thank you for sharing your thoughts.
Reply from Quiets Bouncer Ball
Hi Lindsay,
We’re very sorry for the frustration this situation has caused. It’s disappointing to hear that your order did not arrive as expected. Quiet Bounce strives to ensure timely delivery, and we understand how upsetting it must be when that doesn’t happen.
Please contact us at info@quietbounce.com
with your order details so we can review your case and work toward a resolution. We truly appreciate your patience and feedback.
Never received ball or refund
Never received ball or refund! Paid for priority shipping! It has been over 30 days! According to company it has been at a “ local courier “ for 9 days! No support from customer service if it exists. Still waiting same response. Do NOT ORDER FROM THIS COMPANY!! You will not receive your product. Most likely the positive reviews are not valid.
16 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Tonya,
We sincerely apologize for the frustration you’ve experienced. It’s unacceptable that your order hasn’t arrived yet despite paying for priority shipping, and that our communication hasn’t been clear or helpful.
To make this right, please reach out to us at info@quietbounce.com
with your order details. We’ll review your case immediately and ensure a resolution, whether that’s locating your package, sending a replacement, or issuing a refund.
Thank you for your patience as we work to improve our service and provide a better experience for our customers.
This is not a legitimate company
This is not a legitimate company. Look at the reviews - They are either 5-star (fake) or 1-star from all the legit complaints. Nothing in between. Ordered on December 3rd as a Christmas gift and nothing came. Then when I aggressively complained they finally sent me some piece of garbage that arrived 12/30, looks nothing like what they show on the website, no box, no branding, doesn't bounce.
3 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi DM,
We’re very sorry to hear about your experience and the disappointment with your order. It’s concerning that the product you received did not meet your expectations or match the images on our website.
Please know that we take feedback like yours seriously and aim to improve both our product quality and shipping processes. We would like to review your order and make things right—whether that’s sending a proper replacement or issuing a refund.
Kindly contact us at info@quietbounce.com
with your order details so we can resolve this promptly.
We appreciate your patience and are committed to providing a better experience.
Buyer BEWARE!!! Update - Filed Complaint with FTC
This was ordered as a Christmas gift for our grandson on 12/13/24 and as of 12/29 it still hasn't arrived. The tracking info is very vague so you can't follow where it's at, it just says in transit. I finally got someone to tell me it was shipped with usps but the tracking number is not a usps tracking number. I was also charged shipping and insurance of $4.99 twice but they would not correct their error. I was just told I couldn't cancel the order but I was just trying to get them to correct the double charge. Very hard to get a clear answer to where this purchase is. They just say you should be getting it soon but I think they have no idea when it is due to arrive. There is no expected delivery date. Very frustrating to deal with this company. No shipment in the US should take this long to arrive. Would not recommend dealing with this company.
12/30/2024 Up-date; After no response when I pressed for an accurate usps tracking number I have requested a refund for the product never received. Complaint will be filed with the Federal Trade Commission (FTC) at "ReportFraud.ftc.gov" if a refund is not issued.
UPDATE 1/20/2025: Gave company time to issue refund which they didn't do. Filed complaint with Federal Trade Commission. Can't post link but simple to locate site and file complaint.
9 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Janice,
We’re truly sorry for the confusion and frustration this situation has caused. It’s disappointing to hear about the issues with tracking, shipping, and the double charge you experienced. Please know that this is not the standard we aim to provide our customers.
We want to make this right and ensure your concerns are addressed. Kindly reach out to us directly at info@quietbounce.com
with your order details so we can review the situation and process any necessary corrections or refunds immediately.
We genuinely appreciate your patience and feedback, as it helps us improve our service and prevent similar experiences for other customers.
Reply from Quiets Bouncer Ball
Hi Keri,
We’re very sorry for the frustration and confusion caused by this situation. It’s disappointing to hear that you haven’t received your order or updates as expected.
Please contact us directly at info@quietbounce.com with your order details. We’ll review your order immediately and work toward a resolution, whether that’s confirming shipment or arranging a replacement or refund.
We appreciate your patience and feedback and are committed to improving our service to ensure a smoother experience for all our customers.
Avoid buying from them
Avoid buying from them. Was a was of $40 plus the tax and $10 for priority shipping.
I was charged the priority shipping and handling rate of $4.99 twice. I ordered for a Christmas present on December 4th. It didn’t ship until December 16th and wasn’t delivered until December 26th. I asked customer service to refund the priority shipping since it didn’t ship for 12 days after order and wasn’t delivered until 22 days after ordering. They keep responding with a generic email that the item has been delivered.
The quality is not great on the ball itself. It is obviously two half’s, glued together. The painted lines are poor quality and inconsistent in their application.
The bounce isn’t as good as I would have expected and not the same as a basketball on our laminate floors.
The ball is quiet, but I doubt it will have much durability. The ball cost $40, but the declared value on the shipping label was $2 and that feels about what the quality is.
I should have known better as I never order anything off a Facebook ad, so don’t make the same mistake as I did.
4 December 2024
Reply from Quiets Bouncer Ball
Hi Christopher,
We’re very sorry to hear about the issues with your order and the frustration it caused. We understand how disappointing it must have been to experience delays and concerns with the product quality.
Regarding the shipping charges, we sincerely apologize for any confusion or double charges and for the delayed delivery. Your feedback about the ball’s construction and performance is appreciated, and we take it seriously as we continually work to improve our products.
Please reach out to us directly at info@quietbounce.com
with your order details. We’d like to review your experience, clarify any shipping or billing concerns, and work toward a satisfactory resolution.
We truly appreciate your patience and feedback and are committed to improving our processes for all customers.
This might be a scam company
The website says US shipping in 1-2 weeks. I ordered December 2, today is Dec 28 and I still don’t have a shipping or delivery date. I’ve emailed customer service multiple times and get super generic “we will update you later” responses. DO NOT ORDER FROM HERE! I’ve asked for a refund 2 times with no acknowledgment of the request.
2 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jack,
We’re very sorry for the frustration and confusion you’ve experienced with your order. We understand how concerning it must be to feel uncertain about shipping timelines and to receive generic responses.
Please know that we take your concerns seriously. If you can provide your order details by emailing info@quietbounce.com
, we will personally review your order, clarify the shipping status, and work toward a resolution, including processing a refund if appropriate.
We appreciate your patience and feedback and are committed to improving our service to ensure a smoother experience for all customers.
I ordered 2 balls with basketball net…
I ordered 2 balls with basketball net and it’s been over a month and never received my order. This company said that they can’t do anything because it’s sitting somewhere at my local carrier. My grandchildren did not have this to open on Christmas. I will never use this company again.
25 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Lori,
We sincerely apologize for the delay and the disappointment this caused, especially during the holidays. We understand how upsetting it must have been for your grandchildren not to receive their gift on time.
We want to make this right. Please email us your order details at info@quietbounce.com
, and we will immediately review the situation with your local carrier to locate your package or arrange the best possible solution, including a replacement or refund.
Thank you for your patience, and we truly appreciate your feedback as it helps us improve our processes.
Disappointed is an understatement
Arrived in vacuum packed clear packet after getting out of the typical shipped from China(white and black bag)
After cutting the vac bag open and leaving for a day, it’s misshapen, undersized and a foam ball some poor person seems to have marked with a texta.
Does it have a quieter bounce. Yes.
Does it bounce like a basketball. Absolutely not.
Wish I’d read the reviews before purchasing for my son
25 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Nigel,
We’re very sorry to hear about your experience and the disappointment with the product. We understand how frustrating it can be to receive an item that doesn’t meet your expectations, especially for your son.
While the QBounce ball is designed for quieter indoor play, it is made of foam and will not replicate the feel of a traditional basketball. We appreciate your feedback on the packaging and product quality—it helps us improve.
Please reach out to us at info@quietbounce.com
with your order details, and we’ll be happy to review the situation and discuss options to make this right for you.
Thank you for sharing your experience.
This company is not real
This company is not real. All the positive reviews are fake. They will take your money and not send the items.
23 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Randy,
We’re very sorry to hear about your frustration. At Quiet Bounce, we strive to provide high-quality products and the best possible experience for our customers. Your feedback helps us improve and continue delivering the best.
If you encounter any issues or have questions, please don’t hesitate to reach out to us at info@quietbounce.com
. We’re always happy to assist.
Got this QBounce silent basketball and…
Got this QBounce silent basketball and practicing with it is a joy. It's super quiet and perfect for indoor use. No more noise!
20 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Becky,
We’re thrilled to hear that you’re enjoying your QBounce Silent Basketball! It’s wonderful to know it’s making your indoor practice quieter and more enjoyable. Keep bouncing and having fun!
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