I would not recommend this product. As you can read in the hundreds of reviews, the company deceptively charges you for a subscription at checkout and does not respond to requests to cancel. They... See more
Company replied
Quiets Bouncer Ball
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See what reviewers are saying
Not recommended… Worst buying experience… overpriced, app does not work and they will charge you a monthly fee ($29.99USD) without approval… They do not reply to emails… I have been requesting to... See more
Company replied
I ordered Quitebounce ball, got delivery after 25 days. It has charged my credit card again for US#30 for unexplained reason. Trying to get email, got failure message. Sent message through contact pag... See more
Company replied
bought this for a christmas gift. my shipment came all mangled and the hoop was delayed. then i suddenly started getting charged 29.99 each month. i had to do some research only to find out it was for... See more
Company replied
Breach of guidelines
Ordered it back in November - still nothing
Ordered it back in November, and still not received my order. Customer service is telling me the same thing for over 2 months now. Bad customer service.
28 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Dominic,
We completely understand how frustrating it is to wait so long for an order, especially when updates feel repetitive or unhelpful. It’s never our intention to leave anyone in the dark.
If you provide your order details to info@quietbounce.com
, we can personally look into the situation and make sure you get a clear resolution, whether that means a replacement, refund, or another solution that works for you.
We appreciate your patience and want to make this right.
Items were not delivered
I ordered last 5th december(2 items) and even paid additional cost for priority shipping for it to arrive in time as christmas gift for my kids. But until now,it was not delivered!
26 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Sorry you’ve had such a frustrating experience. Not getting your order when you were counting on it, especially as a gift, is understandably upsetting.
We want to help sort this out as quickly as possible. Please send your order details to info@quietbounce.com
, and we’ll make sure the issue is looked into and resolved, whether that means a replacement, a refund, or another solution that works for you.
Thanks for your patience while we get this fixed.
Ball does not bounce straight
Ball does not bounce straight. When I drop directly down it bounces off to the sides a little. Enough that it's not much good for practicing with.
Doesn't bounce quite high enough for me either, but that's not as much of a concern.
OK for doing some drills where you stay low to the ground, quick crossover drills etc.
But based on my personal experience, would not recommend this product to a friend or family member.
10 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
We’re sorry to hear that the ball did not meet your expectations. We understand how important consistent performance is for practicing specific drills, and we appreciate you sharing these details about its bounce behavior and limitations.
Your feedback is valuable and will be shared with our team as we continue to improve our products. We hope that, despite these issues, you were able to get some use out of it for the lower-to-the-ground or quick crossover drills.
Thank you for taking the time to provide your review.
DON'T do it!!!
This was not a good experience. I ordered 3 balls and 3 hoops for Christmas early November 2024, $134.00. Shipping confirmed I would receive the items before Christmas, which I did not. Needless to say I finally received 3 balls (weeks apart) and one hoop in late January 2025, after multiple emails back and forth (from "Julie".) I still have not received the last two hoops. NO response from the company now. One other thing I thought was odd, when I was inquiring about not receiving my products via email, they responded requesting I send a "video" explaining my needs. I responded back stating that request is absurd. So, all I can do now is spread the word and let everyone know what happened to me, so they can save their money and spend it on something else. One last tidbit- ALL of the products I received were shipped from China. Which on one platform they said "made in the US." Not true. Buyer beware. You can't say you haven't been warned. :)
20 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi,
We’re very sorry to hear about your experience and the frustration it caused. It’s understandable to be upset after waiting so long and still not receiving all the items you ordered, especially after multiple emails and unclear communication.
Regarding the video request, we see how that came across as unusual, and we apologize for any confusion or inconvenience it caused. We also take note of your comments about the shipping origin and delivery delays.
Please reach out to us directly at info@quietbounce.com
with your order details so we can locate the missing hoops and work with you to resolve this. Our goal is to make sure you receive everything you purchased or find a suitable alternative solution.
We appreciate your feedback, as it helps us understand where we need to improve for all users.
COMPANY IS A SCAM
Ordered in November and haven’t received our basketball that was supposed to be a Christmas present. Our son is still waiting despite multiple emails being sent. DO NOT ORDER FROM THIS COMPANY!! They are unreliable.
14 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi K.B.,
We’re truly sorry to hear about the trouble with your order. It’s frustrating to expect a product for the holidays and not have it arrive, especially after following up multiple times.
Please reach out to us at info@quietbounce.com with your order details, and we’ll make sure to review what happened and get a resolution for you as quickly as possible. Your feedback helps us see where we need to improve and ensure future customers don’t face the same issues.
Do not order from this company
Do not order from this company! They were recommended by a friend, who did receive their order; however, I ordered on 11/24/24 and the ordered was not “delivered” until 1/28/25 BUT the package was never received. I reached out to customer service multiple times before getting a response and then they basically told me sorry not sorry.
12 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Amy,
We’re really sorry to hear about the issues with your order. It’s frustrating to wait for a package and not have it arrive, especially after multiple attempts to get help.
Please contact us at info@quietbounce.com with your order details so we can investigate what went wrong and work toward a solution. We want to make this right and appreciate your patience while we sort it out.
Absolute rubbish and customer service…
Absolute rubbish and customer service is non existent. Ordered 2 size 5 balls that were supposed to be 27.5" as advertised. They are 25.5", significant difference. Responded to my first email saying they would look into it and resolve. That's where it ended. Have sent a number of emails since and not heard anything. Don't waste your money on this overpriced crap made in China!!!!
Update on 11/11/25. Nice of you to reply to this review 9 months later.
I won’t be wasting my time sending you any order details as I have done this no less than 3 times already and you do absolutely nothing but lie about resolving the issue.
You don’t value customers at all and just want to sell your rubbish products.
Thanks for nothing!
10 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Even QBounce strives to deliver a reliable and high-quality experience, and we are very sorry to hear that your order did not meet expectations.
We understand how disappointing it is to receive items that differ from what was advertised, and that a lack of timely responses only adds to the frustration.
If you can provide your order details, we will investigate the issue thoroughly and work toward an appropriate resolution, whether that involves a replacement or another solution to address your concerns.
Your feedback is important, and it helps us improve our products and service for all users.
Sham company
Awful. Shipped two balls that were the wrong size, and after promising replacements, stopped responding all together. No refund offered either. Now I'm stuck with two useless balls and out $100.
Please look elsewhere and don't fall for the fake reviews on their website. They guarantee nothing, and you are on your own with no hope of a refund if you have any problem
10 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
We’re sorry to hear about your experience.
It’s disappointing to receive the wrong products and not have the promised support. We understand how frustrating it must be to feel stuck with items that don’t meet your expectations. If you can share your order details, we can review the situation and work toward a resolution, whether that’s sending correct replacements or finding the best possible solution. Your feedback helps us improve our processes for all users.
Terrible
Same story as everyone else. Failed to deliver the product and unresponsive. The company has 4 alerts on the Better Business Bureau. Do not buy!
11 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Leita,
We’re sorry to hear about your experience. It’s disappointing when things don’t go as expected, especially when support isn’t responsive.
If you can share your order number or some details, we’d like to look into this for you. You can reach us at info@quietbounce.com
and we’ll do our best to make things right.
I wish I could give this no stars…
I wish I could give this no stars because the actual ball, the length of time to receive it and the customer service are all below sub par.
-The ball came in a month’s time (I was told a week)
-The tape around the ball was so tight that the ball was no longer round, it was mis-shappen. It didn't bounce up and down, it bounced sideways.
I reached out to customer service and they wanted a video and when I sent the video showing a ‘V shaped bounce”, they said “I'm pleased to inform you that if the ball is not damage we recommend pressing the ball firmly before use. This should improve its feel and responsiveness”.
I emailed that I wanted to return the ball and they gave me the address to return it. After the ball was delivered back to the warehouse, I sent them two emails to ask when I was being reimbursed, they have not responded.
Before I returned the ball, they responded within 24 hours, after I sent the product back they have been silent. STAY AWAY FROM THIS COMPANY!
19 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Julie,
We’re really sorry you had this experience. Waiting so long, then getting a ball that arrived misshapen and didn’t bounce properly, and then hearing nothing after you returned it is completely unacceptable.
Thank you for sending the video earlier — telling you to just “press the ball” wasn’t a proper response. We want to fix this for you. Please email info@quietbounce.com
with your order number and the return tracking (if you have it). Once we have those details, our team will prioritize your case and make sure the refund is processed, or we will confirm the next steps.
Thanks again for taking the time to let us know your feedback helps us improve packaging, quality checks, and how we handle returns.
It’s been 2 months and I still haven’t…
It’s been 2 months and I still haven’t received the product. “Tracking” emails contain no information. I feel like this is a scam and I’m just out the money. Buyer Beware
15 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Steph,
We’re truly sorry to hear about the delay and how frustrating this situation has been. Waiting two months without clear tracking updates is unacceptable, and we completely understand your concern.
Sometimes packages can get held up or lost in transit, especially during busy shipping periods, but we take full responsibility for resolving this. Please reach out to info@quietbounce.com
with your order details so our team can immediately investigate the shipment and arrange a replacement or refund if necessary.
We sincerely apologize for the inconvenience and truly appreciate your patience as we work to make this right.
The Quiet Bounce Team
Wish I had read these reviews before…
**Update - I reached out again, as requested in the reply, and received no response. Still no product or refund.
Wish I had read these reviews before ordering. Same as others, I placed an order in December 2024 with their "expedited processing". It is now February 2025. I have not received the product or any indication of shipping. Chats with their customer service and/or bots lead to nowhere. They refuse to refund but also have yet to send the product.
2 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Bryan,
We’re very sorry to hear about your experience and the delay with your order. Waiting this long without clear updates or resolution is understandably frustrating, and we sincerely apologize for the inconvenience caused.
Please contact us at info@quietbounce.com
with your order details so our team can review your case and ensure a prompt solution—whether that’s sending a replacement or issuing a refund.
We truly appreciate your patience and feedback, and we’re committed to resolving this as quickly as possible.
The Quiet Bounce Team
I do NOT recommend this company
I do NOT recommend this company. I ordered a ball and a hoop for Christmas presents on November 30, 2024. It is February 1, 2025 and I still do not have my order. They claim it was delivered on January 4, but it was not delivered. So they told me they would ship me another one. It has been another month and still nothing. The customer service is a nightmare and feels like you’re emailing a bot. They keep telling me they had a big influx in orders so it’s taking a long time.
31 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kayla,
We’re truly sorry for the ongoing frustration and delay with your order. It’s unacceptable to wait this long, especially after being promised a replacement, and we completely understand how disappointing that must feel.
Please email us at info@quietbounce.com
with your order details so we can personally review your case and ensure a proper resolution right away.
We sincerely appreciate your patience and feedback, and we’ll do everything we can to make this right.
The Quiet Bounce Team
Don't buy this!
I absolutely hated my experience with Quiet Bounce. Do not recommend to anyone!
On their website, they state that the product will be processed in 1-2 business days. Here we are, 32 business days later and it still hasn't shipped from their location.
They also claim proudly on the website to be the only silent ball to "not ship from China", and then they proceeded to give me a China Post tracking number for my package (which doesn't work because the package still hasn't ship to this day).
Last but not least, their costumer service has got to be one of the most mediocre interaction I've ever had with someone who was supposed to be helpful to me. That's right, I'm talking to you Julie. I contacted her many times and each time was a disappointment.
The first time, she didn't even bother to look at the order number I provided her. She sent me an automatic email apologizing for the delays caused by Canada Post even though the strike was lifted before I even ordered. And mind you, my order wasn't even processed when she blamed everything on the carrier. I asked her more than 3 times to provide me with an estimated time frame and my request was ignored every time until she just stopped answering my emails.
Don't lose your time or money on this company. I usually encourage small businesses but on this one, just go with Amazon.
17 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Brooke,
We’re very sorry to hear about your disappointing experience. Waiting this long without clear communication is completely unacceptable, and we understand how frustrating it must have been to feel ignored after multiple follow-ups.
We’d like to personally review your order and make this right. Please reach out to us at info@quietbounce.com
with your order details, and we’ll ensure your case is resolved as quickly as possible.
We truly appreciate your feedback; it helps us improve both our shipping transparency and customer support experience moving forward.
The Quiet Bounce Team
This is a scam
This is a scam , ordered over 2 months ago and still don’t have. Bunch of BS emails saying it shipped or delayed. Stay clear !!!!
BIGGEST Scam do not order - 1 year later no ball, stay away from this you will lose your money
Customer support is a scam no help avoid at all cost
3 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kg,
It’s upsetting to hear about the difficulties you’ve had with your order. Waiting this long without receiving your product and receiving conflicting updates is understandably frustrating.
Please reach out to us at info@quietbounce.com
with your order details so we can investigate the situation and work toward a proper resolution as quickly as possible.
We value your patience and feedback and are committed to improving the experience for all our customers.
The Quiet Bounce Team
Horrible customer service- they…
Horrible customer service- they repeatedly ignore me. I placed an order Dec 7 and it still has not shipped - they say either "It is delayed" or shipment in progress
Edit Feb 11- visa has completed their investigation and I’ve received a full refund. This company is fake
27 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Meredith,
We’re very sorry to hear about the frustration caused by the delays and lack of clear communication. Waiting for your order and not receiving timely updates can be extremely disappointing.
It’s good to know that your Visa investigation resulted in a full refund. We appreciate your feedback, as it helps us identify areas where our processes and communication can improve.
The Quiet Bounce Team
SCAM
SCAM. 💯 SCAM. JUNK. NO REFUND. I RETURNED THE ITEMS WITH TRACKING AND IT WAS RECEIVED JAN 2. IT is Jan 28. NO REFUND OR RESPONSE
28 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi R.,
We’re very sorry for the delay in processing your refund. We understand how frustrating it must be to return items and not receive a response or reimbursement promptly.
If you could share your order details with us at info@quietbounce.com
, we’ll prioritize reviewing your return and make sure the refund is completed as quickly as possible. Your experience is important to us, and we want to resolve this fully.
The Quiet Bounce Team
Horrible
Horrible, over 60 days and not received they ignore my refund requests and lie everytime saying that it will arrive soon. At this point they have stolen my money and have been causing lots of stress. A Law suit should be taking in action
25 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Bryan,
We sincerely apologize for the issues you’ve experienced with your order. We take all orders seriously and aim to ensure timely delivery and accurate communication. Delays and unfulfilled requests are not in line with the service we strive to provide.
Please contact us at info@quietbounce.com
with your order details so we can review your case and take the necessary steps to resolve it promptly. We are committed to addressing this matter professionally and ensuring a proper resolution.
SCAM... DON'T ORDER FROM THIS COMPANY!!!
I ordered on December 18, 2024 and have not received my order as of January 23, 2025. I have sent several emails asking where is my order and only get an automated email sent back with no information about where is my order. After reading other reviews I guess if I do receive my order it will be junk!
18 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi,
We’re sorry to hear about the difficulties with your order. We understand how frustrating it is to feel left without clear updates. Please know that we take every order seriously and strive to provide accurate information and support.
If you can provide your order details, we will review the situation and work toward a resolution as quickly as possible. You can reach us at info@quietbounce.com
.
Thank you for sharing your experience, and we hope to make this right.
The Quiet Bounce Team
Do not order from this company
Do not order from this company, their product is not what is advertised. Not only is it a cheap item, it came packaged so badly the ball was not round when opened. I’ve been going back and forth for over a month now trying to get a refund and they just keep giving me the run around. Save yourself the headache.
18 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Bonnie,
We’re sorry to hear about the issues with your order. We understand how frustrating it can be to receive a product that doesn’t meet expectations and to face delays in resolving your concern.
If you can provide your order details, we will review the situation and work toward a fair solution. You can reach us at info@quietbounce.com
, and we’ll do our best to address this quickly.
Thank you for sharing your experience.
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