I would not recommend this product. As you can read in the hundreds of reviews, the company deceptively charges you for a subscription at checkout and does not respond to requests to cancel. They... See more
Company replied
Quiets Bouncer Ball
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See what reviewers are saying
Not recommended… Worst buying experience… overpriced, app does not work and they will charge you a monthly fee ($29.99USD) without approval… They do not reply to emails… I have been requesting to... See more
Company replied
I ordered Quitebounce ball, got delivery after 25 days. It has charged my credit card again for US#30 for unexplained reason. Trying to get email, got failure message. Sent message through contact pag... See more
Company replied
bought this for a christmas gift. my shipment came all mangled and the hoop was delayed. then i suddenly started getting charged 29.99 each month. i had to do some research only to find out it was for... See more
Company replied
Breach of guidelines
Happy customer
Easy to navigate website. Product was exactly as advertised. Speedy delivery.
16 September 2025
Reply from Quiets Bouncer Ball
Hi Christina,
Thanks a lot for sharing this. It’s great to hear everything went smoothly with your order and that you’re happy with the product. We really appreciate your support and are glad to have you as part of the QBounce family.
I didn’t like the fact that the…
I didn’t like the fact that the training Mat came with no instructions
14 September 2025
Reply from Quiets Bouncer Ball
Thank you, Laura, for sharing your feedback. We’re sorry your training mat arrived without instructions; that shouldn’t have happened. To help get started, you might find the QBounce Pro app useful, as it includes guided drills and step-by-step instructions. If you’d like, we can also send a quick setup guide by email. Please reach out to us at info@quietbounce.com, and we’ll be happy to assist you.
This company has charged my credit card…
This company has charged my credit card with $29.99 for 6 months after I already paid for the ball. How can I make them stop. This company is a total sham. My credit card company tells me it's happening to a lot of customers.
3 March 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Juanita,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Pretty disappointing
Pretty disappointing to pay over $250 AUD and receive the items in the state they were in. The boxes completely trashed, the mat discoloured and not to mentioned the bundle came in three seperate deliveries.
I thought I was getting something from the states but it clearly came from china. If I can insert photos, I will because I wouldn’t recommend for the price point. It’s a foam ball and a mat. Not sure how it can be valued at $125+ aud
10 August 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Joanna,
Thank you for sharing your experience. We’re sorry to hear that your order arrived in less than perfect condition and that the multiple deliveries caused inconvenience.
We aim to provide clear shipping details and quality packaging, and your feedback helps us improve. We appreciate you taking the time to let us know.
BUYER BEWARE
Nothing wrong with the product - basketball operates as advertised and was delivered about 3 weeks after ordered.
HOWEVER… beware of the ongoing charges for “app subscription”. I expressly unchecked this option in checkout, yet was charged anyway. I never received access to an app or was notified of the subscription. Their customer service when I tried to get the money refunded is appalling and deliberately obfuscating. The responses to my emails look like they are written by a very early version of AI that is still learning the basics of the English language.
30 June 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kate,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Good for indoor/outdoor training
Good for indoor/outdoor training. Overall a good training tool to improve your basketball
19 July 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Robert,
Thank you for sharing your thoughts. We’re glad to hear QBounce has been a useful training tool for both indoor and outdoor practice. Your feedback helps us continue providing a great experience for all users.
I would rate this company zero if…
I would rate this company zero if allowed. I ordered last december 2024 worth 90 usd including shipping priority so I can give the items as christmas gifts for my kids. After countless email complaints to their support team, no products received until now. They said they will replace the items because it got lost in tge sgipment but still didn't receive any of it until today(June 21,2025)
5 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Ron,
It’s upsetting to hear about the delay and the problems with your order. We understand how frustrating this situation must be, especially since it was meant as a gift.
Please reach out to us at info@quietbounce.com
with your order details, and we’ll make sure to get a replacement sent or find the best possible solution for you. We truly appreciate your patience and feedback.
Watch out for the subscription add on at checkout!
The ball is smaller than a size six and has poor grip, not to mention its basically a giant foam ball....there's no reason for the hefty price tag. I feel like I've been duped by clever marketing. That said, it is the right weight abd bounce so fit for purpose. However, the main gripe I have is that they attempted to charge me $29.99 3 weeks after I bought it. Oh, and the final thing, it explicitly says it does not Ship from China 'like replica brands'. This is a lie it literally comes from china, its on the packaging and on the tracking information. These balls are probs the same as any other you could pick up for $2 online. Don't waste your money- try a cheap one first so you're not disappointed when a $50 ball of foam from China lands on your doorstep.
Update: Company has been very responsive and cancelled the recurring payment. Apparently there is a check box during the checkout process that signs you up to a $30pm subscription to thier VIP app.
If you choose to buy one, use the guest checkout so you don't get signed up.
9 June 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Shez,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
FRAUD/FAKE BUSINESS
FRAUD/FAKE BUSINESS.
THEY DO NOT SEND THE ITEMS.
KEEP YOUR CARD DETAILS AND SKIM YOUR CARD.
BEWARE!!!! DO NOT USE!!!
4 June 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi AW,
We’re very sorry to hear about your experience. It sounds like there’s been a serious issue with your order, and we want to make it right.
Please contact us at info@quietbounce.com
with your order details so we can investigate, send a replacement, or find the best solution for you. We truly appreciate your patience as we work to resolve this.
Never received product.
I ordered 3 quiet bounce basketballs in Nov. 2024 for my grandchildren for Christmas. My credit card was charged but i never received the balls. I have emailed numerous times to get credit or just send me the basketballs. I only receive generated emails saying they are looking into it. This is a BAD company with no customer service at all. I would NEVER recommend ordering from this company. Very disappointed.
20 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Deanna,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
DO NOT BUY FROM QUIET BOUNCE
You will never be able to talk to a live person if you have any type of problem. Do not buy from this company, you will definitely regret it. I have been waiting for my refund for 5 months. They have the returned basketball. It was sent back in January 2024
14 December 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi C C,
We’re truly sorry to hear about the difficulties you’ve experienced with your returned basketball and the delay in receiving your refund. We understand how frustrating it can be when a return doesn’t go as expected and resolution takes longer than it should.
We’ll make sure your refund is prioritized and handled promptly. Your feedback is very important to us, as it helps improve our processes so future returns and refunds are smoother for everyone.
IT'S A SCAM
IT'S A SCAM, DO NOT TRUST THIS COMPANY!!! We ordered a basketball on Dec 7th 2024, fast forward 6 months and we still do not have it. We have reached out 5 times to try and get this resolved with no response. DO NOT TRUST THE FIVE STAR REVIEWS, THIS IS A VERY ELABORATE SCAM...
November 8, 2025
We just received the response below to our initial review. It has been almost a year since ordering and we have still not received the basketball nor a refund. I am astonished they are still operating and I hope no one else ever orders from them. Please help stop these shady companies!
29 April 2025
Unprompted review
Reply from Quiets Bouncer Ball
We’re very sorry for the frustration this situation has caused. We understand how upsetting it is to wait for an order and not receive a timely update, especially after multiple attempts to reach us.
We are reviewing your order carefully to see what went wrong and will make sure a proper resolution is provided as quickly as possible. Your experience is important to us, and we appreciate your patience while we work to resolve this.
I promise you that any positive reviews…
I promise you that any positive reviews you read on quiet bounce. Basketball are absolutely fake. There is nothing real about this company. They have no inventory and all they do is take your money. Even their phone number has been disconnected. I have been in a email letter writing campaign for six months And every reply is that they will review and get back to me. No one has ever gotten back to me to address the issue of not receiving what I paid for. I might as well have thrown $100 up into the wind. I’m just warning anybody who reads this do not Trust the quiet bounce company.
25 April 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jim,
We’re very sorry to hear about the difficulties you’ve had with your order and communication. We completely understand how frustrating it must be to not receive what you paid for and to feel like your messages went unanswered.
We will review your situation carefully and make sure it gets resolved. Our goal is to get your order to you or find the best possible solution as quickly as possible.
Thank you for sharing your experience, Jim. Your feedback helps us improve so that other users don’t face the same issues.
If I could give a 0 star k…
If I could give a 0 star k would..Beware when ordering from this company ordered 2 ball in December of 2023 and I never received them. I have been sending the Comany emails and there is an auto reply stating:
Your request (49632) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
This email is a service from Quiet Bounce. Delivered by Zendesk
This company is bogus and should be taken off the market. It’s a whole scam to get your money!!
30 April 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Trina,
We’re truly sorry for the trouble you’ve experienced with your order and the lack of timely updates. We understand how upsetting it is to not receive the items you purchased and to feel ignored in the process.
We will review your case carefully and work to ensure a solution is provided, whether that means arranging replacement items or another suitable resolution.
Thank you for sharing your experience. Feedback like yours helps us identify where improvements are needed so other users don’t face the same issues.
Falls apart in a couple months!
BUYER BEWARE!!! I bought this ball at Christmas to gift my son. He has played it intermittently indoors on a smooth hardwood floor but after 3 months only, it's in tatters. The product will not last and the grippy covering flakes away, leaving a crumbly foam ball underneath. I had hoped for more TBH. I wrote to the company but they don't care, their warranty only covers 30 days, which seems to be about as long as this product will last in good condition.
28 March 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi,
We’re sorry to hear about the issues you’ve experienced with the ball. It’s frustrating to see a product wear out faster than expected, especially when it was meant to be a gift.
While our standard warranty covers 30 days, we want to make sure you’re not left without support. Please reach out with the details of your purchase, and we’ll work with you to find a fair resolution, whether that’s a replacement or another solution.
Thank you for sharing your experience. Feedback like yours helps us understand where we can improve the durability and support for all users.
I am deeply disappointed with this…
I am deeply disappointed with this experience. My order, placed on December 12th for a ball and net intended as a Christmas gift for my nephew, has never arrived. The lack of reliable customer service has made this situation even worse. The phone number provided is non-functional, and all communication has been restricted to email, where responses have been unhelpful and inconsistent. Despite being informed that my order was 'ready to ship' on January 12th, I have received no updates since, and my follow-up emails are now being ignored entirely. This has been an absolutely terrible experience from start to .... would be finish if the ball would ever turn up...
25 March 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Reagan,
We completely understand how frustrating this experience must be. Waiting for a gift and not receiving it, combined with unclear communication, can be very disappointing.
It sounds like there have been multiple gaps in updates and support, and we’re truly sorry for the frustration this has caused. Please reach out to us at info@quietbounce.com
With your order details, we’ll make sure to investigate what happened and get your order resolved as quickly as possible.
Thank you for sharing your experience. Feedback like yours helps us identify where we can improve and make things smoother for everyone.
THIS IS A SCAM
THIS IS A SCAM. DO NOT ORDER ANYTHING FROM THEM. Ordered ball never got it then got charged again. Reported to BBB and taking them to small claims but it won’t stop them.
24 March 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Thomas,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Be mindful of scam I hadn't signed up…
Be mindful of scam I hadn't signed up for any subscription but was billed second time couple weeks after. Ps they are liars
13 March 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kyle,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
This is a SCAM
This is a SCAM. I ordered in November 2024 and never received it. The company did not respond. They took my money. Please review complaints on the Better Business Bureau website before ordering.
29 November 2024
Unprompted review
Reply from Quiets Bouncer Ball
Hi Anthony,
We’re really sorry about the trouble with your order. It’s understandably frustrating not to receive your items and to feel like your concerns aren’t being addressed.
Sometimes packages can get lost in transit. If you reach out to us at info@quietbounce.com
with your order details, we’ll make sure to either send a replacement or find another way to resolve this for you.
Thank you for sharing your experience. Hearing from users like you helps us improve how we handle orders and support in the future.
Cheap basketball is the exact same one…
Their basketball is the exact same one I bought from Temu for 12$ . They say they don’t ship from China but when tracking mine it was shipped from China. It had no emblem on it and did not come shipped in a box. So cheap!! Tried to cancel my order twice before it shipped with no response. Beware any company that does not have a phone number. The customer reviews on their sight are all fake, everyone posts their pictures and gives it 5 stars.
5 February 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Sandy,
We understand your frustration with the shipping and product experience. It’s disappointing when something you expect doesn’t meet your expectations.
For the QBounce basketball, all shipments go through our standard fulfillment partners, and sometimes the package may originate from international facilities. We also offer the QBounce Pro app and support to guide users through proper setup and drills.
If you ever run into challenges with orders or cancellations, reaching out to us at info@quietbounce.com
is the best way to get help directly. We want to make sure every user has a smooth experience and can enjoy their products without unnecessary stress.
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