I would not recommend this product. As you can read in the hundreds of reviews, the company deceptively charges you for a subscription at checkout and does not respond to requests to cancel. They... See more
Company replied
Quiets Bouncer Ball
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See what reviewers are saying
Not recommended… Worst buying experience… overpriced, app does not work and they will charge you a monthly fee ($29.99USD) without approval… They do not reply to emails… I have been requesting to... See more
Company replied
I ordered Quitebounce ball, got delivery after 25 days. It has charged my credit card again for US#30 for unexplained reason. Trying to get email, got failure message. Sent message through contact pag... See more
Company replied
bought this for a christmas gift. my shipment came all mangled and the hoop was delayed. then i suddenly started getting charged 29.99 each month. i had to do some research only to find out it was for... See more
Company replied
Breach of guidelines
Scam/Rubbish/DO NOT BUY
Scam - do not buy from this company. Similar to other reviewers, I was overcharged in USD, offered a minimal 10% discount when I requested a refund, then offered a 20% discount or full refund (which I was advised by email would be processed “immediately”). Since advising I was seeking a full refund the company has been completely unresponsive to follow ups. No refund and no product. I hope these guys get shut down soon so they stop stealing money from people.
EDIT (updated following reply below)
I have followed this up numerous times by email and no response received-you have my order number). Perhaps it would be beneficial for all if I post the email correspondence with Q-bounce?
5 December 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Lyndsay,
We’re very sorry for the experience you’ve described and for the frustration this situation has caused. This is not the level of communication or support we aim to provide.
Regarding your refund request, our team should not have gone silent at any point, and we apologize for the lack of follow up. When a refund is approved, it is normally processed immediately on our end, although the banking institution may take a few business days to finalize the transaction. We would like to review your case directly to ensure this is resolved without further delay.
Please email us at info@quietbounce.com
with your order number so we can verify the status of your refund and complete it for you as soon as possible.
Thank you for sharing this feedback. We understand your concern and appreciate the opportunity to make this right.
QBounce stole my money
I ordered a silent basketball from QBounce on black Friday 2024 as a Christmas present and never received the item. I contacted them and they told me they would issue a refund. I contacted them multiple times shortly after this to check on the status of the refund and was told that they had an unprecedented amount of orders and would assist me as soon as they were able to. I continued contacting them and each time I started getting the same response that my request was received and is being reviewed by the support staff but I never received any response from the company to any of my follow up emails. It is now a year later (Dec 2025) and I still haven’t received a refund yet they continue to send me text messages about their black Friday and Christmas sales. This company is a bunch of thieves.
3 December 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Kevin,
Thank you for sharing this, and we are genuinely sorry for the frustration and lack of communication you experienced. Waiting that long for clarity on a refund request is understandably upsetting.
We want to review your case carefully so we can understand exactly what happened and address it appropriately. When you have a moment, please email us at info@quietbounce.com
with your order number and the email used at checkout. This will allow our team to look into the details and provide accurate information regarding your previous request.
We appreciate you taking the time to bring this to our attention.
Beware of subscription scam!!!
So disappointed I also got caught up in the subscription scam!
Wish I checked here before purchasing but what can you do.
Our credit card is now locked and going to be so inconvenient before Christmas to change our cards!
I have emailed for a refund and cancellation so will have to wait for a response.
Edit: 8 Dec 2025
Please respond to my email with the information below not just on a public forum. Thanks
6 December 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Stephanie,
We’re very sorry for the stress and inconvenience this situation has caused, especially with the timing so close to Christmas. We understand how frustrating it is to see a charge you weren’t expecting and then have your card locked because of it.
To clarify, the charge you noticed is for the optional App subscription that renews monthly unless canceled. This subscription is displayed in the cart and at checkout, and after purchase we also send a confirmation email with details on how to access the app and cancel anytime. That said, we completely understand that it can be missed, especially when ordering on mobile, and we’re sorry for the confusion this caused.
We’ve received your request and will make sure your subscription is canceled and the charge reviewed. If you haven’t already, please send your order number to info@quietbounce.com
, and we’ll take care of it right away.
Again, we truly apologize for the frustration and inconvenience. Our goal is to make sure everything is resolved smoothly for you.
Ordered a ball on the 12/11/25 it has…
Ordered a ball on the 12/11/25 it has arrived quickly but I have now been charged for a subscription that I was automatically signed up for without my knowledge.
I have read other reviews and replies from qbounce and you can not clearly see that there is an automatic subscription. Nowhere on my order does it say SUBSCRIPTION when looking back at all the order information.
I went to look at the website again and put an item in the cart. when you look at the cart a little popup of other things you might want comes up, HIDDEN UNDER that are 3 opt in buttons that are already highlighted as yes. It does not force you to scroll down and see that to continue your order, you can click on continue order without the opt in ever being seen. Once you click continue order to pay there is NOTHING there that says subscription as an item you are purchasing.
I purchased using the website on my phone, so unless you put view website in desktop view (this has to be changed in phone settings) there is no way you will see the opt in that's automatically selected for you.
2 December 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi SL,
We’re very sorry for the confusion and frustration you experienced. The charge you noticed is for the optional App subscription, which renews automatically each month unless canceled. The app provides access to step-by-step drills, progress tracking, and motivational challenges designed to support consistent improvement at home.
The subscription should always be visible in the cart and at checkout, along with our terms and conditions, before an order is placed. However, based on your description, it seems the layout on your mobile device may have prevented the toggle from displaying properly. We understand how misleading that can feel, and we sincerely apologize. After purchase, we also send a confirmation email with details on how to access, manage, or cancel the subscription at any time.
You can cancel the subscription whenever you choose, and we’re happy to assist directly. Please contact us at info@quietbounce.com
with your order number so we can review your account, remove any unwanted subscription, and ensure any incorrect charges are resolved.
Thank you for sharing this feedback, it helps us improve the clarity and transparency of the checkout experience.
2 Q bounce basketballs & mats…
Purchase 2 q bounce basketballs & mats for our kids only to find out the price was US dollars not Australian dollars!
Sent a request for a refund straight away to get an offer of 15% which I declined asking for a full refund!
Took another week until I receive a response offering 20% off again I declined this!
Have not received a response as of yet from 14 days ago & yet to see any money go back into my account or receive a product!
Extremely disappointed & will not be recommending this company to anybody thinking of purchasing one of these products!
Extremely disappointed & PISSED OFF customer!
8 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jason,
Thank you for sharing your feedback, and we sincerely apologize for the frustration and confusion you’ve experienced.
Our website displays prices in USD, and this is also shown at checkout before completing your order. The difference you noticed is likely due to the conversion from U.S. dollars to your local currency. We understand how this situation has caused disappointment, and we regret any inconvenience.
Your feedback is important and will help us improve the clarity of pricing and communication for future orders. If you need further assistance with your order, please reach out to us at info@quietbounce.com
, and we’ll be happy to assist.
Ordered a ball on 12/11/25 and it was…
Ordered a ball on 12/11/25 and it was received & now my credit card has been charged again less than a month later. I only bought a ball, no bundles, no app purchase, have reported to my bank.
2 December 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi M L B,
We’re sorry for the confusion regarding the charge on your account. The subscription is optional and only applies if selected at checkout. Since you did not opt into the app or any bundle, this additional charge should not have occurred.
Please note that for any app subscription, a confirmation email is sent after purchase with instructions on how to access the app and manage the subscription. You can cancel it at any time.
Please reach out to us at info@quietbounce.com
with your order details, and we’ll review the situation promptly to ensure your account is accurate and correct any errors.
We sincerely apologize for the frustration this has caused and appreciate your patience.
DO NOT ORDER - RIP OFF
They're pretty clever. My original order, placed in November 2023, was never received. They strung me along for months back then and into early 2024. I wrote a scathing review on TrustPilot in 2024. They FINALLY responded to that review this month. Again, I gave them everything they needed to make this right (asking for a refund). Ghosting me again. I'm assuming they reached out because it’s their big order season again - clever of them. And their response is always that they will look into it, but they don’t.
28 January 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi CMH,
We’re very sorry for the frustration and disappointment you’ve experienced. It’s not the level of service we aim to provide.
We’ll look into your original order and the communication issues you’ve mentioned to better understand what went wrong. Your feedback is important and helps us improve our processes for all customers.
Thank you for sharing your experience.
Not happy
Bought this for my nephew for Christmas and have been automatically signed up to a subscription and they tried to charge a monthly fee. Thankfully my bank suspected fraud and stopped the transaction but now my card is blocked. How stupid to automatically sign people up to the app for a monthly subscription they know nothing about? It’s a gift and not even for me so useless for me anyway, it is ridiculous and unclear and they have obviously blindsided and scammed a lot of people after reading other reviews. I am awaiting a reply to the email that I have sent today to sort this out, hopefully I hear from them or will need to take it further. Completely unhappy about this.
Edit to reply to Quietbounce reply:
No it is not clear which is why several people have reviewed your product and service saying the same thing, it’s scam behaviour, I suggest you review your processes if you want a better reputation. I have sent an email to your email address 2 days ago to cancel this and am awaiting your reply.
28 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Lys,
Thank you for sharing your feedback, and we’re sorry for the confusion regarding the subscription charge you noticed. This charge is for the optional app subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, designed to help players improve from home.
Please note that the subscription is optional and clearly displayed in the cart and at checkout before placing an order. After purchase, we also send a confirmation email with instructions on how to access the app.
You can manage or cancel your subscription at any time. Write to us at info@quietbounce.com
, and we’ll be happy to assist.
We sincerely apologize for any frustration and appreciate your patience. Our goal is to keep your QBounce experience transparent, safe, and easy to manage.
I wish I had read these reviews before…
I wish I had read these reviews before buying. The reviews on the website are definitely fake.
I received the wall mounted hoop - it’s from China with Chinese instructions and looks like a cheap $2 product.
The courier (imile) contacted me last week to say they were delivering the package that day and it never arrived. Then I got a random email from Q bounce to say there’s been a problem with the delivery.
It’s a scam. Don’t buy from here. I paid almost $270 AUD for nothing.
21 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Erin,
Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve had, especially with the delivery issues and the quality concerns you mentioned.
We’ll look into what happened with your order and the courier update you received so we can understand where things went wrong. Your comments about the product presentation and instructions are also noted, and we appreciate you bringing this to our attention.
Thank you again for taking the time to let us know.
ONGOING FEE SCAM!!
DO NOT BUY - There is an ongoing monthly charge that is hidden in the cart - BEWARE!! I was charged an additional fee for a couple of months before I realised what was happening. When you select the "bundle" offer there is a toggle for access to the app but in order to see the full details of this you need to scroll down in the cart, it then reveals that there is a $29 / month fee added to the purchase. They also do not send a monthly receipt to let you know they've taken the money out so you are blissfully unaware until you go scrolling through your accounts.
15 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi JA,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
We are enjoying the product but were…
We are enjoying the product but were charged a sneaky subscription fee. They refused to refund me.
1 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Sarah,
Thank you for sharing that you are enjoying the product. We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the app subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com
, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
This is a SCAM
This is a SCAM. I paid and never received the items, nor a refund. Stay away.
10 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Anthony,
We’re very sorry to hear about your experience and completely understand your frustration. Please rest assured that Quiet Bounce is a legitimate company, and we take situations like this very seriously.
It sounds like your order may have been delayed or lost in transit, and we sincerely apologize that you have not yet received your items or a resolution. Please reach out to us at info@quietbounce.com
with your order number so our team can immediately review the shipment status and ensure you receive either a replacement or a full refund.
We truly appreciate your patience and the chance to make this right.
Have been charged $40 per month for…
Have been charged $40 per month for something I never signed up for DO NOT BUY from this company they are fraudsters!!!
3 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jill,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage your subscription through the Membership Cancellation section in the app, or write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Charged me randomly a second time
Charged me randomly a second time. I received the ball, then 2-3 weeks later they tried to charge me again (for a random amount). I bet a lot of people miss this charge and they bank it. I had to order a new card to avoid another charge.
31 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jake,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
They signed me up for the subscription…
They signed me up for the subscription without my consent. They wouldn't respond to me after I asked to stop it. Do not buy from them.
Edit:
Saw their b******* reply. No it wasn't clear in the cart. Why the heck would someone want a basketball app??? Also, prior to realizing the mistake, I was emailing about a replacement ball. Was getting response pretty quickly back and forth until I noticed the recurring charge and requested a refund. Didn't get a response at all the moment I asked for a refund even after sending a reminder email. If you're going to buy one of these balls, just buy it from a reseller from Amazon.
31 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Steven,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
The ball is okay, ongoing charges concerning
The ball is okay, but they charge a monthly fee I had no idea about, and so hard to stop it.
The ball itself is good enough for kids practicing at home, doesn't always bounce straight up, but better than loud balls etc.
I have no idea how I was signed up to a monthly "Pro VIP" membership that charges $30 US per month. So far I'm emailing them to stop this, I cannot see anywhere online how I can stop this payment and it does seem somewhat misleading. I will update this review with the outcome - after my first email requesting to stop the payments they only explained it is a VIP membership and did not stop the payments. Time will tell...
Edit with the final update - they confirmed after 4 emails requesting a cancellation that the ongoing charges would be stopped. By other reviews here it seems it is catching a lot of people out, so buyer beware. Their email responses were reasonably prompt, I will acknowledge that.
2 November 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Stephen,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Good review = fake review
Edit
Good review = fake review
Waiting for Trustpilots action.
all 5■star reviews for Quietbounce on Trustpilot that list an
experience date in November 2024. These reviews appear during a period where many
1■star reviews were posted, raising questions about authenticity. This document
summarizes the reviews and highlights observable patterns.
---
5■Star Reviews (Experience Dates in November 2024)
• Lindsay – USA – 12 Nov 2024
Praises the silent basketball for bouncing like a normal ball while eliminating noise.
• Melany – USA – 11 Nov 2024
Reports excellent quiet performance; ideal for morning practice.
• Mary Don – USA – 19 Nov 2024
Describes the silent basketball as “everything I hoped for,” with professional feel.
• Lizz – USA – 15 Nov 2024
Says she can train without disturbing others; ball feels like a normal basketball.
• Tina – USA – 18 Nov 2024
Purchased a Q■Bounce set; very satisfied, praises quiet operation.
• Miriam – USA – 12 Nov 2024
Claims fast delivery (about 5 days) and good packaging.
• Tammy – USA – 15 Nov 2024
Son uses the weighted ball; says it improves skills without generating noise.
• Stephanie – USA – 19 Nov 2024
Owns both silent and weighted balls; calls them a good investment.
• Audrey – USA – 13 Nov 2024
Reports noticeable improvements in ball control after training with the weighted ball.
• Rose – USA – 18 Nov 2024
Praises the ball’s weight and usefulness for strength and skill development.
• Lilian – USA – 18 Nov 2024
Bought both balls at a discount; finds them durable and well■made.
---
Observed Patterns
• All reviews originate from the United States.
• All reviews focus only on the silent or weighted basketballs.
• Language patterns appear formulaic and repetitive across multiple reviews.
• Reviews are clustered tightly between 11–19 November 2024.
• None are marked as “Verified Order.”
• The reviews contrast sharply with numerous 1■star reviews reporting missing items,
shipping delays, and customer service issues.
---
Conclusion
Although these reviews exist and are listed as 5■star entries for November 2024, their
patterns suggest they may not reflect typical organic customer feedback. They should be
interpreted with caution, especially when compared against the volume of negative
experiences from the same period.
30 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Morten,
Thanks for leaving your comment. It really helps us improve. If you have any issues with QBounce, please reach out to us at info@quietbounce.com
We’ll be happy to help.
We appreciate you taking the time to share your thoughts.
Scam
Scam. Just realised they've been charging me a monthly fee the scammers. Emailed them and no reply until now.
21 October 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi Jef,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Total scammers
Total scammers. Sign you up for a "free" app costing $50 a month with no permission or f$^&@ks given.
Avoid at all costs
16 September 2025
Unprompted review
Reply from Quiets Bouncer Ball
Hi,
We’re sorry for the confusion regarding the charge you noticed in your account. This charge is for the App subscription, which renews automatically each month unless canceled. The app provides access to exclusive step-by-step drills, progress tracking, and motivational challenges, all designed to help players improve faster from home.
Please note that the app subscription is optional and clearly displayed in the cart and at checkout, along with our terms and conditions, before placing an order. We also send a confirmation email after purchase with instructions on how to access the app.
You can manage or cancel your subscription anytime. Write to us at info@quietbounce.com, and we’ll be happy to assist or cancel it for you.
We appreciate your feedback and sincerely apologize for any frustration. Our goal is to keep your QBounce experience transparent, valuable, and easy to manage.
Price is in US$ difficult returns
Site appeared to be in AU dollars but price was almost doubled when converted from Us$return has been extremely difficult and address is the US even though it shipped from china
1 September 2025
Reply from Quiets Bouncer Ball
Hi there,
Thank you for sharing your experience. We’re sorry for any confusion with the pricing. Our website displays prices in USD, which may look different when converted by your bank or card provider.
For returns or any issues with your order, please reach out to us at info@quietbounce.com, and we’ll help you find the best solution. We appreciate your patience and feedback.
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