DO NOT ORDER FROM THIS STORE. THEY USE THE CHEAPEST COURIER SERVICE- PFL(Read their reviews. Shocking!) and once they say they have sent the item, they will handball you to a courier that doesn't resp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered baseball then hours later canceled. charged me 10% cancellation fee $2.98, absurd. how they nake their money. On top of that they billed some bogus International Service Assessment Fee .99... See more
I ordered music box for my wife and received email on December 3rd that order had shipped. Tracking number with USPA shows date of December 3rd with USPS waiting item. That was now nearly two weeks ag... See more
Company replied
The music box arrived with no visual damage to the packaging. I unwrapped and the wooden box was in excellent condition. I opened the box to immediately notice that the music box comb was damaged. Th... See more
Company replied
Company details
Information provided by various external sources
Embark on an exciting journey of gift hunting! Our engraved wooden quart is the perfect gifts for your friends and family.
Contact info
United States
- contact@quartzily.com
- quartzily.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered dad to son wallet but got a mom…bad experience
Ordered dad to son wallet but got a mom to son wallet. When I contacted them they said that’s what I ordered and basically tough sh!t. Ruined my sons Christmas

Reply from Quartzily
Unethical and terrible experience
Unethical and terrible experience, crooks! They take your money, say they have no record of the order. Tell you to make sure you order from their website (I did) Tell you to check your bank (paid via PayPal) This was supposed to be a gift for my husband to be. We are getting married in 2 weeks. Buyer beware!

Reply from Quartzily
TERRIBLE
I wish I would of read the reviews before we ordered the music box. Extremely cheaply made. Very poor quality for the money. Now we have to go out and get our granddaughter a REAL Christmas gift. I agree. This company doesn't even deserve ONE star.
L. Simplot
I wish we would of read the reviews before buying this cheaply made, poor quality music box. What a rip off. Now we have to go get our granddaughter a REAL Christmas gift.
Should be ASHAMED of yourselves to market such trash.
Ron S.

Reply from Quartzily
Would have given zero stars
Would have given zero stars, but not an option. Horrible delays in shipping. Ordered over a month ago for Christmas, still not here. BUYER BEWARE!!!!!

Reply from Quartzily
Don’t ORDER from this company
Don’t ORDER from this company. I placed an order yesterday and I cancelled after a few hours (they state that you can cancel within 24 hours and there is a 10% charge). Just now I received a message that the order was shipped. No phone number to talk to any one and unfortunately I checked reviews for them just now. Tried to reach them 3 times.

Reply from Quartzily
I didn't want to give any stars ,but I…
I didn't want to give any stars ,but I had to. To write. This review. Very disappontted.junk ..gonna contact PayPal..
I ordered a basketball from this place…
I ordered a basketball from this place they took my money I never got my item I sent them a couple text messages they send me back a generic text message I wouldn’t do business with them if they were the last people on the earth

Reply from Quartzily
Do not order from this company unless…
Do not order from this company unless you plan on waiting forever not being able to track your package not being able to talk to someone on the phone and being completely completely dissatisfied! I know I am the biggest mistake of my life maybe the second!!!!
I will never order from this company ever again it miss my daughter’s birthday now it looks like it probably will miss Christmas still can’t track it and I ordered in the end of November! Next will be the Better Business Bureau this is ridiculous and I want my money back!!!!!!

Reply from Quartzily
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. PLACED ORDER 11/30 STILL HAVE NOT RECEIVED . GAVE ME A USELESS TRACK NUMBER WHICH ONLY STATES SHIPPED AWAITING ON ITEM DEC 3rd. TRACKING STILL HAS NOT UPDATED. JUST SAW EVERYONES REVIEWS NOW. LOOKS
LIKE EVERYONE IS IN THE SAME POSITION. EITHER THEY DID NOT GET ITEM OR DID AND ITEM RECEIVED IS NOT SAME QUALITY AS ADVERTISED. EMAILED NUMEROUS TIMES ABOUT ORDER AND GOT THE SAME ANSWERS OVER AND OVER. I HAVE SINCE FILED A DISPUTE. THIS COMPANY SHOULD BE ASHAMED OF THEMSELVES RIPPING PEOPLE OFF WITH THEIR HARD EARNED MONEY.

Reply from Quartzily
SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!…
SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NEVER RECEIVED THIS PIECE OF JUNK
CANT GET HOLD OF ANYONE.
STAY AWAY

Reply from Quartzily
I don't know what to rate them
I don't know what to rate them, because I still have not received any information since ordering, no responses to my inquiries, nothing. I order 12/2/19 and have yet to hear anything.

Reply from Quartzily
So disappointed
So disappointed, the script can barely been seen.
Never buy this

Reply from Quartzily
The music box comb is defective
The music box comb is defective, the box plays off tube because the crank skips and it sounds terrible. I need a refund, or replacement.

Reply from Quartzily
Defective music box comb
The music box arrived with no visual damage to the packaging. I unwrapped and the wooden box was in excellent condition. I opened the box to immediately notice that the music box comb was damaged. The song did not play as designed.
I reached out to customer service and have exchanged several emails. Awaiting a refund or replacement.

Reply from Quartzily
I ordered music box for my wife and…
I ordered music box for my wife and received email on December 3rd that order had shipped. Tracking number with USPA shows date of December 3rd with USPS waiting item. That was now nearly two weeks ago and as yet still no update on progress. I keep being told order has shipped and please wait few more days for it to arrive. Apparently this is typical of this outfit, according to reviews I read after I started having issues, instead of checking out before ordering. DO NOT ORDER FROM THIS COMPANY!!!!

Reply from Quartzily
I ordered the You are my Sunshine music…
I ordered the You are my Sunshine music box for my Daughter's Birthday in October, her birthday being in Nov. Just rec'd it. What a joke! I pd $35 for a dollhouse toy wooden box. Didn't open had no engraving on it just a little wind up crank! This is NOT what was advertised! I think I deserve a refund & I WILL be contacting the BBB. Please people do not order from this company!
I wish I had checked the reviews before…
I wish I had checked the reviews before I ordered from this company! Finally received my daughter blanket and I received it with half of the print missing!!! I want a refund or replacement!!!

Reply from Quartzily
Do not order from this company
I wouldn't even give 1 star if it wouldn't let you write a review without one. They deserve zero stars. Paid through PayPal in November for the mother/daughter moonlight for a Christmas gift for my daughter. Never received any updates on shipping, etc. When I contacted quartzily with a transaction number and invoice number they said they have no record of my order, but yet, have had the money since November. They marked my issue as resolved. I have not received what I ordered and they took my money and conveniently have no record of my order and their customer service isn't worth anything. I've reported them to the BBB, will never order from them again, have made sure everyone I know doesn't order from them, filed a complaint through PayPal and next step is the news to expose them for the crooks they are. Do not order anything from these people and feel you are secure by paying through PayPal.

Reply from Quartzily
i order the card wallet for my husband…
i order the card wallet for my husband never got a order number and the tracking number when I put it in says no good there is no numbers reach them haven't heard anything thur my email its very unprofessional I will never order again

Reply from Quartzily
Carefully Read the Real Reviews
Carefully reading through the Reviews, it became Clear that the Real Reviews were 2-Stars or less. Fake 5-Star ratings are obvious, sound the same and look like they are company generated or paid for reviews. Thank Gawd I read the accurate REAL LOW Reviews – they spared me from parting with $120 FOR 3 of the 'Dad-to-Son' wallets. This is often the case w/Facebook mass-sellers which use bots, generic replies, and circular Customer Care gimics to frustrate clients into giving-up. FACEBOOK NEEDS TO DO A BETTER JOB OF WEEDING THESE OFFERINGS FROM ITS SITE.

Reply from Quartzily
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







