Quartzily Reviews 

DO NOT ORDER FROM THIS STORE. THEY USE THE CHEAPEST COURIER SERVICE- PFL(Read their reviews. Shocking!) and once they say they have sent the item, they will handball you to a courier that doesn't respond to emails, you cannot speak to anyone other than contract workers who will give you no information and claim to ONLY RAISE TICKETS FROM 9-5 as part of their job, so expect to receive NO ASSISTANCE at all. You have been warned.

I’ve order about two weeks ago I was supposed to get it in about two days but I haven’t received anything two weeks after. They keep on sending links to my email so I can track my order but when I click on the link it says something went wrong on that page. I will NOT recommend this place if you want to order from here. Please do not.

I haven’t got my order and I was supposed to have my order in 2 days since I paid more, but the don’t have a number I can call. So disappointing...

Please don't order from here unless you don't need it for at least two months. I ordered over a month ago and I still haven't received my order. I got my notification yesterday that it has been shipped but I checked the tracking today and it says that the label has been created but not yet sent to USPS. This is a horrible company who obviously do not care about their customer's needs. We obviously purchased these items for a reason and when your website states that it will take 1-2 days to process and shipping takes 10-15 days in the US. It's been over 30 days since I placed my order!!

Ordered 4 wallets for my 4 sons for Christmas. My account was charged $159.00. It is now 4 days until Christmas and still have not received any shipping notification or product. I have sent multiple emails to Quartzily and no response from "Customer Service" extremely disappointing service and I'm afraid I've been taken for a ride!!! Do not do business with this company!!!

I should have read these reviews before I decided to order a music box from this company! So disappointed in the entire experience. I never received my music box and paid the extra "upgraded" shipping, which by the way has no insurance!! Lesson learned and hopefully the next sucker will read these reviews before ordering.

I ordered a speaker over a month ago, the receipt says I could expect my product in 5-7 days, haven’t received it. Now my Father won’t have his gift for Father’s Day. There is no way to speak to anyone. Look at all the generic responses to these reviews. After reading the reviews I fear the speaker will be cheap and poor quality! Never ordering here again!

The worst experience of my life. Items took 6 weeks to arrive. They came seperately. Both musical photo frames were plastic rubbish with silver paint on them. Some of the photos look a mess and have been just printed out on photo paper and added, which I could have done myself! Total cost? $72. Real cost?
About $10. Never again. Rose

I ordered a music box for my wife, and it was not opened until Mother's Day. When opened, a piece of it was missing and you have to hold your finger down on it to even make it work. I e-mailed them and explained that the package had not been opened until Mother's Day. They had me send pics and a video, which shows the missing piece, yet they throw up the 30 day return policy. They are a ripoff and ship cheap, broken, and damaged product, then will not replace or refund, just say 30 day policy and then say here is a 50% off so you can order more of our junk. Do not order from these cheap, ripoff scammers!

Gifted a printed wooden frame to my fiance that I had ordered from this website! She just loved the gift, since the beautiful message engraved on it made it more attractive & adorable.

I ordered something for my daughter mid Feb, still dont have it. All i can say is, i better get it and it better be in tip top condition, From the so called tracking, apparently its just left on a plane on march 17th, REALLY???

So a few weeks ago I bought my son an engraved wallet for his birthday. there is no contact number to call you can only email them they don't email you back I never received the product I would not recommend this to anyone it's a scam you lose your money and don't get nothing.

I had a item shipped to me during the time right now of the coronavirus situation. With the shipping going through China that I had no idea it was through them I thought it was an American based company but that's besides the point the point is of the situation of the coronavirus right now they're not willing to accommodate refunds for the item that was purchased I understand their policy on all of their rules of how their business works but when there's an outbreak and a virus in life it needs to change instantly for that situation they are more concerned about their money and not their well-being and Affairs of the people that buy it from them

I purchased a music box for my daughter and it came defective.
I tried to return the item or exchange it but they never responded. When they finally did, they claimed that the 30 day return policy expired. How is that when my emails where within the 30-day window?
They still never responded to my request

I ordered 3 necklaces for my daughters for Christmas two were fine. The third was missing the pendent. I have reached out several times but now 3 months later nothing. I will not buy anything from this company again

This company is a complete and utter scam...DO NOT ORDER FROM THEM as you will not receive your item and they will fob you off with the most pathetic excuses. I ordered a jewellery box in October as a Christmas present for my daughter ...plenty of time for it to be delivered? So you would think. It is now almost march and a large number of emails have been passed and every single time its some pathetic excuse like lost in post or they had the wrong shipping address. The latest email is they are requiring MORE MONEY from me to send me the jewellery box after almost five months from when my order was placed. SCAM

just thought i would write another review it seems no one is paying any mind to reviews thought i might get my granddaughters gift today but no . i keep getting overs to buy one from this company with 3 day shipping good luck it's been a month and a half .so now i missed christmas and and her birthday .

I'm only giving 1 star because I have too to write a review. I ordered a moon globe and a music box almost two weeks before Christmas 2019. When I first went on the site it said guaranteed delivery before Christmas, THAT DIDN'T HAPPEN!!! I received the moon globe a day or two after Christmas(my Wife was OK with that). Today is 01/30/2020 and I have still not received my music box!!! I have sent them NUMEROUS emails, some I have received a "generic automated response" but no other contact after that. There is no phone# to call anyone and the online chat it WORTHLESS(still waiting over 3 hours for a live person to respond.)

Bought a music box for my daughter, and wallets for both of my son's. Music box showed up on time, as did one of the wallets... the second wallet never showed up at my son's Coastguardsman post in Guam...
I've exchanged over a dozen email's with an AMANDA there at Quartzily, and I gave them the shipping & return addresses repeatedly, a month later, here I am..... STILL WAITING FOR SECOND WALLET TO SHIP!!!
They sent me an IMAGE showing "Press here to see tracking info".... IT IS ONLY A PICTURE OF THE LINK!!
As of 5 days ago, I sent my 5th request for the damn tracking number, and NOTHING! What the f``ck is going on with you guys?? Guess you won't be in business long after you run out of people to rip off!!

Ordered in November and didn’t arrive until January 11th. Very poor quality and requested a refund. Was told I would receive 30% of next order. I won’t be ordering anything from this Company again. I would be embarrassed to give such a poorly crafted gift to my granddaughters. Buyer beware, stay away!!