While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, noting that interactions are pleasant and productive. Many people highlight the excellent service, which is frequently described as prompt, well-communicated, and executed with great care. Reviewers also appreciate the quick response times and the reasonable pricing for the services provided. Consumers found the entire process, from initial contact to completion, to be seamless and well-organized. The company's ability to provide clear and precise information, along with timely updates, contributed to a positive experience for many.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's professionalism,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Price

Reviewers highlight positive aspects of price. Customers consistently found the pricing to be very fair and... See more

Customer communications

People report positive experiences with contact. Customers consistently praise the communication, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very panicky, as thought we would run out of oil during very cold weather. Elderly, infirm husband. Tried several suppliers and no one could do next day delivery, except for LV Fuels. After internet e... See more

Company replied

Rated 5 out of 5 stars

Swapping out an old metal oil tank to a new plastic bunded tank was a painless operation from start to finish. Scott in the office was extremely helpful arranging everything and Richard who came to... See more

Company replied

Rated 5 out of 5 stars

Oil tank cleaning - we had our tank cleaned out due to sludge causing problems with our boiler. LV Fuel were quick to respond to emails and provided all information requested. Job was booked in to sui... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my enquiry, arrived on site within a couple of days,the 2 men worked neatly and speedily to carry out all the required work, empty existing tank , position new tank ,filter and r... See more

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

We pride ourselves on providing the most professional, friendly, responsive OIL AND FUEL TANK SERVICES in UK. Backed up by over 25 years experience, we have been providing cost-effective and reliable solutions for oil tank cleaning, oil tank removal, and oil tank disposal. Our services cover a wide range of needs, including petrol or diesel tank cleaning, oil tank cleaning, as well as the removal and disposal of oil, diesel and petrol tanks. Trust us for safe oil and fuel tank services that meet your requirements. Our top priority is to ensure compliance with all environmental regulations. To achieve this, we operate our own certified waste recycling processes. Trust our team to manage waste while maintaining strict adherence to industry regulations at competitive prices


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Richard came over at those short…

Richard came over at those short notice. Did more than he was required to do and it’s effectively got a boiler up and running with oil for the Easter holidays. We are immensely grateful thank you Richard.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Rich saved us when we needed it!

The oil in our guest accommodation ran out, leaving a group of ten people very chilly. Rich came and saved the day! Rich was absolutely brilliant, and made our 3 year old's day by showing him how it all worked.

31 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your kind review! We’re really glad Rich could help so quickly and get everything sorted.
Great to hear your little one enjoyed it too. 😊
We appreciate your support and are always here if you need us again.

Rated 5 out of 5 stars

Tricky oil tank made simple and stress free

Sure, here’s a more relaxed version:

I had LV Fuels handle removing an old oil tank and installing a new one. It wasn’t easy since the old tank had to be cut out of a steel structure. They helped me figure out the best location for the new tank that met all the regulations.

They kept me well informed using their online tools—emails and even WhatsApp updates, which was great. When there was a delay due to a supplier issue, Scott gave me a call, explained everything, and kept me in the loop.

On the day of installation, the team was professional, neat, and stayed late to finish the job. Honestly, they made a messy job stress-free. They owned any issues and delivered a fantastic experience. I’d happily recommend them!

26 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for the great review! We’re glad we could make a tricky job simple and stress-free for you.
It’s great to hear the team kept you informed throughout and delivered a smooth installation despite the challenges.
We really appreciate your recommendation!

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Removal of oil tank which had to be cut in situ due to narrow access, also 130 ltrs of fuel pumped out. The job was carried out by Edvins with no mess or contamination every thing left clean & tidy.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

New domestic fuel tank

Swapping out an old metal oil tank to a new plastic bunded tank was a painless operation from start to finish.
Scott in the office was extremely helpful arranging everything and Richard who came to remove and fit the new tank was brilliant. Cannot fault LV Fuels would happily recommend

24 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your kind review! We’re glad you’re happy with the service and that Edvins carried out the work cleanly and efficiently despite the access challenges.
We really appreciate your feedback!

Rated 5 out of 5 stars

Oil delivery

Richard who came to see us was exceptional . A really nice guy turned up on time, did what i wanted, so i couldnt be happier .

16 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your kind review! We’re really pleased to hear that Richard provided such a great service. We’ll be sure to pass on your feedback to him. Thanks again for choosing us!

Rated 5 out of 5 stars

Very prompt and Fair pricing

Very prompt, explained all work involved to clean our oil tank. Very fair pricing. Engineer was excellent. Very friendly and very knowledgeable. Took great care in his work, doing his very best to do a great job. Well pleased. If all the team was as good as this gentleman. Highly recommend.

11 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your fantastic feedback! We’re delighted to hear you were happy with the prompt service, clear communication, and fair pricing. It’s great to know our engineer made such a positive impression – we’ll be sure to pass on your kind words. We really appreciate your recommendation!

Rated 5 out of 5 stars

Excellent service

Richard was excellent, removed my old oil tank quickly and efficiently, and was professional and pleasant to deal with.

11 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your kind review! We’re pleased to hear Richard provided excellent service and carried out the work efficiently. We’ll be sure to pass on your feedback to him.

Rated 5 out of 5 stars

Richard the engineer was an expert

Richard the engineer was an expert , clean tidy polite punctuate , would recommend him and the company to anyone, from the salesman Scott to job completed .

9 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for the lovely feedback. We're pleased to hear Richard’s expertise and professionalism made a great impression, and that everything went smoothly from Scott through to completion. We really appreciate the recommendation!

Rated 5 out of 5 stars

Turned up on time

Turned up on time. Quick, efficient, courteous and tidy. Would recommend

5 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your review! We’re glad to hear our team was punctual, efficient, and courteous. We really appreciate your recommendation!

Rated 5 out of 5 stars

Richard has done an amazing job…

Richard has done an amazing job fitting our new bunded tank cleaned up and and left the sir clean Very impressed will recommend you as a company
Many thanks

3 March 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your kind words! We’re thrilled to hear Richard did an amazing job installing your new bunded tank and left everything clean and tidy. We really appreciate your recommendation!

Rated 5 out of 5 stars

RUPTERED OIL TANK

RUPTERED OIL TANK: The inner lining (bund) of our 6 year old oil tank ruptured - escaping fuel causing the outer tank to bulge. Fearing the worse (i.e. cost of a new tank), I called Scott at LV Fuel Services who said he'd speak to the tank supplier and promised to call me back that afternoon. Scott did call back as promised, and immediately reassured me that the tank was still under Warranty....relief!
Throughout the next couple of weeks, Scott continually kept in touch, keeping me informed of developments. On the day of installation, Morgan arrived at the time scheduled and the installation was seamless and painless!
It was a delight to experience such great customer service - thank you LV

6 February 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your fantastic review! We’re delighted that Scott and Morgan could provide reassurance and a seamless installation. Keeping our customers informed and supported is very important to us, so we’re thrilled to hear you had such a positive experience with LV Fuel Services.

Rated 5 out of 5 stars

Reliable and high quality

Prompt quote, quick appointment time and skilled engineers. Cannot fault the service.

12 February 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your feedback! We’re glad to hear the service was delivered as quoted and met your expectations.

Rated 5 out of 5 stars

First rate service

Excellent service from first inquiry through to installation. A very good job. Would definitely recommend.

12 February 2026
Unprompted review
LV Fuel Services logo

Reply from LV Fuel Services

Thank you for your feedback!
We’re delighted you were happy with the service from start to finish and appreciate your recommendation.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look