https://www.q-depot.com/ Reviews 262

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing experience with Q-Depot! The sales team is awesome—super helpful, quick to process orders, and they keep you updated throughout the entire process. I was genuinely impressed by the huge select... See more

Rated 5 out of 5 stars

Excellent product supplier. The products are well packaged and delivered within the stated timeframe (1 to 3 weeks for France).

Rated 5 out of 5 stars

I'm very much pleased that I chose Q-depot as my supplier for my small online business. Jay and his team were very accommodating with regards to all my queries. Step-by-step process in ordering prod... See more

Company replied

Rated 5 out of 5 stars

Q-depot offer a wide range of products at affordable pricing for each brand. This is a great choice for small business if you are considering scaling your business to focus on bring in a certain brand... See more

Company replied

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4.8

Excellent

TrustScore 5 out of 5

262 reviews

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Rated 5 out of 5 stars

Amazing customer service very helpful

Customer service has been excellent while dealing with my first order and any questions I have had they have been able to reply with quick responses and give me updated when needed on my order highly recommended

16 January 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thanks, LJSALES for the feedback. We might not be the biggest wholesaler out there but we are surely someone who takes very good care of each single customer and every single wholesale order for Korean or Japanese cosmetics. Always at your service and waiting to serve you again soon.

Rated 5 out of 5 stars

Q-depot has excellent customer service

Q-depot has excellent customer service! They were responsive, helpful, and made the ordering process smooth and hassle-free.

8 January 2025
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Reply from https://www.q-depot.com/

Thanks, Teena for sharing your experience of ordering Korean cosmetics wholesale at Q-depot. We are relieved to hear that your ordering experience was smooth and hassle-free. Looking forward to serving you again soon.

Rated 5 out of 5 stars

very responsive and they managed to…

very responsive and they managed to answer to all my questions, without delay.

7 January 2025
Unprompted review
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Reply from https://www.q-depot.com/

Thanks, Mihaela for sharing your feedback. We are happy to see that we met your expectations. We are looking forward to your new wholesale orders soon.

Rated 5 out of 5 stars

Excellent Customer service

Excellent Customer service. I have place repeated order with Q-depot and such a wonderful customer service, keep us updated from every steps of order processing and honored our a lot of queries with open headed cool approach....WhatsApp instant replies and email channel are also good to handle customer queries....5/5

2 December 2024
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Reply from https://www.q-depot.com/

Hamad, we appreciate your feedback. Thanks for sharing your experience of ordering Korean cosmetics at Q-depot. We will always try our best to meet our customer's expectations of better customer support.

Rated 5 out of 5 stars

They provide good service and have a…

They provide good service and have a lot of products to choose from. I will be ordering from them again.

7 December 2024
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Reply from https://www.q-depot.com/

Dear Abdel thank you for your kind words! We're thrilled you're happy with our service and wide range of products. We can't wait to process your next wholesale order for Korean and Japanese cosmetics! 🌟

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, I’ve never had a problem with this supplier ever since I started working with them for the last 2 years now. The product is amazing, they always have all I need and shipping is excellent as well.

12 December 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you Andrea for your amazing support over the past 2 years! We're so glad you're happy with our service, products, and shipping. It’s always a pleasure handling your Korean cosmetics wholesale orders — we can’t wait for your next one! 🌸

Rated 5 out of 5 stars

My second order with q depot team

My second order and q depot team is very helpful and delight to offer me another option :) thank you for making everything go smoothly!

12 December 2024
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Reply from https://www.q-depot.com/

Thank you Jasmine for your continued trust! We're so happy to serve your Korean cosmetics wholesale orders and always here to offer the best options for you. Looking forward to your next order!

Rated 5 out of 5 stars

First time ordering with this company

First time ordering with this company. So far my experience with them is a pleasant one. I will absolutely be ordering again.

5 December 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you Marina for choosing us for your first wholesale order! We're glad your experience has been pleasant so far. Can’t wait to handle your next Korean and Japanese cosmetics order!

Rated 5 out of 5 stars

Quick communication and delivery!

Quick communication and delivery!

10 December 2024
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Reply from https://www.q-depot.com/

Thank you, Mariam! We're glad you enjoyed our quick communication and delivery. Looking forward to processing more of your Korean and Japanese cosmetics wholesale orders!

Rated 5 out of 5 stars

Very pleasant experience!

First time ordering with this company. So far my experience with them is a pleasant one. I will absolutely be ordering again.

5 December 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you, Elizabeth for your trust! We're delighted to hear you had a great first experience. We can’t wait to process your next wholesale order for Korean and Japanese cosmetics!

Rated 5 out of 5 stars

“Amazing shopping experience

“Amazing shopping experience! The website is user-friendly, with a wide variety of high-quality products to choose from. Delivery was fast, and everything arrived in perfect condition. The customer service team was responsive and helpful. I’ll definitely shop here again!”

29 November 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thanks Thaw for your amazing feedback! We're thrilled you enjoyed your shopping experience and found our website user-friendly with a great selection of Korean and Japanese cosmetics. We look forward to serving your next wholesale order!

Rated 5 out of 5 stars

Excellent

Quick response, connected throughout the process,

7 August 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you! We're glad you appreciated our quick responses and constant support. We look forward to handling more of your Korean and Japanese cosmetics wholesale orders! 🌸

Rated 5 out of 5 stars

The response is quick

The response is quick, good service

7 November 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you! We're happy you’re pleased with our quick response and service. Looking forward to processing your next Korean and Japanese cosmetics wholesale order!

Rated 5 out of 5 stars

Very satisfied with products and…

Very satisfied with products and delivery also good wholesale prices

4 November 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you Martina. We're glad you're satisfied with our products, delivery, and wholesale prices. Can’t wait to serve your next Korean and Japanese cosmetics wholesale order!

Rated 5 out of 5 stars

UNBEATABLE PRICE FOR WHOLESALE KOREA…

UNBEATABLE PRICE FOR WHOLESALE KOREA SKINCARE AS THEY ALL ORIGINAL FROM KOREA

20 October 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you for your feedback! We're glad you love our unbeatable prices on authentic Korean skincare. As a top supplier in Korean cosmetics wholesale, we aim to offer the best quality at great prices. We appreciate your support!

Rated 1 out of 5 stars

Seems dodgy

Seems dodgy, they do not provide proper shipping rates and the port they ship from. And they bill you 50% right away. Well if you check their prices, they aint exactly "wholesale" prices as they claim. You probably get the same price at you local stores, with their dodgy shipping rates. Be Warned !

8 October 2024
Unprompted review
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Reply from https://www.q-depot.com/

As per checking, there is no record of any of your interactions with our business, and despite our request on Trustpilot for additional information, we did not receive a response. Therefore, we believe this may be a spam review rather than genuine feedback.

Shipping costs are transparently provided during checkout, allowing customers to choose their preferred option. As is standard in this industry, all shipments of Korean cosmetics originate from Seoul, South Korea.

Regarding wholesale prices, you may not have signed up or logged in to view them, as you may have seen retail prices instead. That's why you believe they are not wholesale prices.

Rated 5 out of 5 stars

The best source

I have ordered from them twice, they are very helpful and willing to help me every-time. Special thanks to Ivy!

21 October 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you, Chloe :), for your feedback! We truly value loyal customers like you and are delighted to hear you’re satisfied with your Korean cosmetics wholesale experience with Q-depot. We look forward to a long-term business partnership ahead!

Rated 5 out of 5 stars

hello

hello
I'm an amazon seller, selling as a FBA I have some questions.
Is amazon accept your invoice?
If I need the authorization letter can you provide me ?
If I order and the product is ungated can you help me to gated it ?

14 August 2024
Unprompted review
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Reply from https://www.q-depot.com/

It seems there may be a misunderstanding—reviews here are meant to reflect genuine feedback about your experience with our business. We kindly ask you to reach out to us directly with any questions you have. Thank you for your understanding!

Rated 5 out of 5 stars

trurst

before the order, ı have some doubts but they were so helpful. you can trust.

6 July 2024
Unprompted review
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Reply from https://www.q-depot.com/

Thank you, Mehmet, for your trust in Q-depot and for sharing feedback that will surely help others explore Korean cosmetics wholesale. We truly value you as a loyal customer and look forward to serving you again soon!

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