Purple Turtle Co Reviews 

183
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their overall purchases. Customers frequently praise the beautiful gift packaging, excellent product quality, and the sustainable, eco-friendly nature of these unique items. Many consumers also highlight how fun and engaging the creative hobby kits are for family activities, holiday celebrations, and special occasions. However, some people mentioned minor setbacks during their journey, such as website ordering difficulties, unexpected plastic materials, or receiving damaged items. Fortunately, customer support representatives were frequently described as extremely helpful and responsive in resolving these specific product issues quickly and effectively.

What people talk about most

Product

Consumers express deep satisfaction with the product, frequently highlighting the great quality, beautiful... See more

Order

Reviewers highlight high satisfaction regarding the order process, noting that ordering online is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Company replied

Rated 5 out of 5 stars

Saw the stand at Westfield Stratford, I asked out their products and was impressed, they are passionate in sustainability. I was given a card to view more online as I was on my lunch break. I ordere... See more


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(183)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab little pop up in Westfield…

Fab little pop up in Westfield Stratford. Great eco-friendly, sustainable products which make great presents. Continued success to Purple Turtle Co for the future.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great Company

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to purchase a replacement. Jason could not have been more helpful to resolve my issue and I received my order at great speed. It is a real pleasure to deal with this company and highly recommend Purpleturtleco. Our window sill has never seen as much greenery!

25 October 2025
Unprompted review
Rated 5 out of 5 stars

By Chance

Saw the stand at Westfield Stratford, I asked out their products and was impressed, they are passionate in sustainability. I was given a card to view more online as I was on my lunch break. I ordered items online and they arrived nicely gift wrapped. I got the making candles sets. Will order xmas gifts also.

14 October 2025
Rated 5 out of 5 stars

Brilliant, sustainable company

This is my second purchase from Purple Turtle and I love their products.
The packaging is all recyclable and the items are beautifully presented in a gift box.
Definitely recommended.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, parcel came neatly packaged and recipient loved the gift! Also love the sustainable ethos behind the business, though would be keen to know what they’re doing to make their products more sustainable, not just the packaging.

3 May 2025
Purple Turtle Co logo

Reply from Purple Turtle Co

Thanks for your review <3 To answer your question, we are trying to make our gift sets more sustainable by not only using packaging that is recycled, compostable, and/or made from renewable materials. We also ensure the individual products we include in our gift sets come from renewable materials, for example, for our Paint Your Partner gift set, we use wooden paint pallets, paint brushes and painting stands as opposed to plastic ones, and use water-based paints instead of acrylics. Another example is for our Smoothie Making Gift Set, we use upcycled coconut shells for the bowls and wood spoons. Whenever we design a new gift set we always prioritise finding products which come from renewable materials and partner with suppliers who use shipping methods with the lowest carbon footprint. Another thing we do outside of the product is for every order we donate to our partner GreenSpark where we recover plastic from the ocean and plant trees. Finally, for defective products, we have our version of "wonky vegetables" called "unloved gift sets", where products with slight defects are donated to charities to help raise money for a variety of different initiatives.

Thanks for asking this question, we will definitely look at how we can better communicate everything we do as we are super proud of it :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look