Purple Turtle Co Reviews 

183
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their overall purchases. Customers frequently praise the beautiful gift packaging, excellent product quality, and the sustainable, eco-friendly nature of these unique items. Many consumers also highlight how fun and engaging the creative hobby kits are for family activities, holiday celebrations, and special occasions. However, some people mentioned minor setbacks during their journey, such as website ordering difficulties, unexpected plastic materials, or receiving damaged items. Fortunately, customer support representatives were frequently described as extremely helpful and responsive in resolving these specific product issues quickly and effectively.

What people talk about most

Product

Consumers express deep satisfaction with the product, frequently highlighting the great quality, beautiful... See more

Order

Reviewers highlight high satisfaction regarding the order process, noting that ordering online is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Company replied

Rated 5 out of 5 stars

Saw the stand at Westfield Stratford, I asked out their products and was impressed, they are passionate in sustainability. I was given a card to view more online as I was on my lunch break. I ordere... See more


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

A present, arrived on time, well presented. The recipient really liked it

13 March 2025
Rated 4 out of 5 stars

Parcel arrived in time for my birthday…

Parcel arrived in time for my birthday simply packed but pleasing. I loved the card ,tree made from woodi
I like the glass container s and it's stand nice as an ornament by itself I just put some spring flowers in at the moment
Doing this to rescue 3 bottles from the ocean
And composting the cardboard and the string in the garden

8 March 2025
Unprompted review
Rated 5 out of 5 stars

Great gift ideas!

I received a portrait painting kit for my birthday. Had so much fun doing it that I bought 3 others as gifts! A really nice idea, reasonably priced (was on sale when I bought it) and lovely to know it’s eco friendly. Will definitely buy from you again. 😀

22 February 2025
Rated 5 out of 5 stars

Bought for a valentines gift for my…

Bought for a valentines gift for my girlfriend. There was a slight issue with delivery however the product itself was so unique and of good quality the mixup didn’t matter. The assembly is missing instructions though.

Great customer service when I asked for help. Would buy from them again.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, the products are so original, sustainable and innovative and the Greg app is amazing. Bought for my husband as a present and he absolutely loves it!

3 February 2025
Rated 5 out of 5 stars

Great customer service.

I had a small problem with one of the products I purchased. With an email which was answered very quickly, replacements were sent which I received a few days later.
The products and customer service are fantastic.
Would highly recommend using Purple Turtle Co.

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Could not recommend Jason and this…

Could not recommend Jason and this company highly enough. After a delivery mistake out of their hands, he was incredibly understanding and managed to secure a refund for me in less than 24 hours. He then kindly offered to send out a new set free of charge. They have gone above and beyond to help and I really appreciate it. Great customer service and customer experience.

9 January 2025
Unprompted review

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