Purple Turtle Co Reviews 

183
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing high satisfaction with their overall purchases. Customers frequently praise the beautiful gift packaging, excellent product quality, and the sustainable, eco-friendly nature of these unique items. Many consumers also highlight how fun and engaging the creative hobby kits are for family activities, holiday celebrations, and special occasions. However, some people mentioned minor setbacks during their journey, such as website ordering difficulties, unexpected plastic materials, or receiving damaged items. Fortunately, customer support representatives were frequently described as extremely helpful and responsive in resolving these specific product issues quickly and effectively.

What people talk about most

Product

Consumers express deep satisfaction with the product, frequently highlighting the great quality, beautiful... See more

Order

Reviewers highlight high satisfaction regarding the order process, noting that ordering online is easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a lovely propagator in the summer. Husband really enjoyed taking and experimenting with cuttings. Sadly, he accidentally broke one of the vases. I contacted company and was delighted to able to... See more

Rated 5 out of 5 stars

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

Company replied

Rated 5 out of 5 stars

Saw the stand at Westfield Stratford, I asked out their products and was impressed, they are passionate in sustainability. I was given a card to view more online as I was on my lunch break. I ordere... See more


Company details

  1. Gift Shop

Written by the company

Discover the perfect planet-friendly gift, delivered gift box ready to your door. Enjoy fully tracked next-day delivery. We also donate to ocean plastic recovery charities with every order and invest in creating educational content to raise awareness for environmental protection. We are a family-run business based in the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cute gift!

Received a propagation station as a birthday gift. Packaging was so cute and I can’t wait to start using. Also love that everything is planet friendly. Would definitely purchase additional products or give as a gift.

3 February 2026
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Stephanie! We’re really pleased to hear you loved the presentation of your Propagation Station and are excited to get started. It’s also great to hear that the planet-friendly side of the gift was important to you — we’re passionate about making sustainable gifting feel just as special.
We’d love to have you back, whether you’re treating yourself or looking for another gift!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Highly recommend Purple Turtle Co…

Ordered from Purple Turtle Co multiple times, absolutely love the care and attention that goes into each and every gift set. Added bonus is that it’s all plastic free and helps save the planet by donating to green spark which makes me love it even more! Highly recommend!

24 January 2026
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for your wonderful feedback, Mel! We’re incredibly grateful that you’ve chosen Purple Turtle Co multiple times and really appreciate you noticing the care and attention that goes into each gift set.
Knowing that our plastic-free approach and support for Green Spark make you love our gifts even more is fantastic to hear. Thank you for being such a loyal customer and for recommending us — it genuinely means a lot to our small team!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Great gift from a great company!

I received a propagation gift for my birthday from Purple Turtle. It was wrapped beautifully and the contents arrived intact. I really like the fact that there is a guide on how to propagate and a free 6 month membership to the Greg app. The gift looks great and well made. Just hope I can do it justice!
One final note, I like Purple Turtle’s approach to their business and sustainable gifting.

25 January 2026
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the wonderful feedback! We’re really pleased to hear you were happy with your Propagation Gift Set, from the packaging and contents to the propagation guide and Greg app membership.
We love that you also appreciate our approach to sustainable gifting. And don’t worry — we’re sure you’ll do your new plants justice! 🌱
Thank you for choosing Purple Turtle Co and supporting our environmental projects!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Fantastic!

We bought two boxes and spent New Year's Eve with friends, we spent about 1 hour doing it--it was hilarious! The different levels of artistic abilities actually made no difference--great fun!

2 January 2026
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely review! We’re delighted to hear you had such a fun New Year’s Eve with our Paint My Partner Gift Sets. An hour of laughter with friends sounds like exactly the kind of experience we hoped the gift would create!
We love hearing that everyone’s artistic abilities went out the window and it was still a great time. Thank you for choosing Purple Turtle Co and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

A fantastic store for gifts

A fantastic store for gifts! I bought several Christmas gifts from here!

15 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Laura! We’re delighted to hear you chose Purple Turtle Co for several of your Christmas gifts. We hope the recipients loved them as much as we loved putting them together!
Thank you for choosing us for your gifting and for supporting our small business. It really means a lot!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

What a find

What a find!
Such lovely, original gifts. Bought 5 as table gifts for Christmas and everyone loved them
Each original and well crafted along with a humorous quote - what’s not to love?

20 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the fantastic feedback! We’re delighted you discovered us and chose five of our gifts as Christmas table gifts. It’s brilliant to hear that everyone loved them and that the quirky designs and little humorous touches went down so well.
We put a lot of thought into finding gifts that feel a bit different, so hearing this really does make us smile. Thank you for supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Helpful when Christmas shopping and…

Helpful when Christmas shopping and amazing presents!

8 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Dipika! We’re really pleased to hear we could make your Christmas shopping a little easier and that you found some gifts you loved. Finding something a bit different for everyone can be tricky, so we’re delighted Purple Turtle Co could help!
Thank you for choosing us and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Beautiful products

Beautiful products. Wonderful sellers xx

11 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Mark! We’re really pleased to hear you’re happy with our products and had such a positive experience with us. Your kind words mean a lot to our small team.
Thank you for choosing Purple Turtle Co and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Great products at really affordable prices

Great products at really affordable prices. I did most of my Christmas shopping in one go.

22 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Charmaine! We’re delighted to hear you found our gifts both affordable and enjoyable, and that we could help you get most of your Christmas shopping sorted in one go!
There’s something very satisfying about getting the majority of the Christmas list ticked off at once! Thank you for choosing Purple Turtle Co and supporting our small business.
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Fantastic products and really friendly…

Fantastic products and really friendly helpful owners

Will definitely be purchasing again

17 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Natalie! We’re really pleased to hear you’re happy with our products and had such a positive experience with us. We always try to make the whole experience as friendly and personal as possible, so your kind words mean a lot.
Thank you for choosing Purple Turtle Co and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Fantastic little propagator

Absolutely love my propagator. Went together very quickly and easily and is even sturdier than it looks. So glad to replace my old pint glass on the window ledge, this is much prettier!

6 January 2026
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you so much for the lovely feedback, Kate! We’re delighted to hear you’re loving your Propagation Station and that it was quick and easy to put together. We especially love the upgrade from a pint glass on the windowsill — we’ll happily take that as a compliment! 😄
It’s great to hear you’re enjoying both the look and sturdiness of it. Thank you for choosing Purple Turtle Co and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Product looks very nice :)

25 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Thank you for the lovely feedback, Eric! We’re really pleased to hear you’re happy with your purchase and like the look of your gift.
Thank you for choosing Purple Turtle Co and supporting our small business!
Jason – Chief Turtling Officer 💜🐢

Rated 5 out of 5 stars

Exemplary customer service

Edit:
Jason from Purple Turtle went above and beyond to rectify my issue with damaged product.
The vase was replaced and they sent me an additional gift that I will share.
Two thumbs up for outstanding customer service.

I received a 3 vase propagation set as a gift and one of the vases was crushed. There was no obvious damage on the outside of the box, just a handful of crushed glass inside.

29 December 2025
Unprompted review
Purple Turtle Co logo

Reply from Purple Turtle Co

Hi Jo,

Merry Christmas!

Thanks for taking the time to leave a review, and I’m sorry to hear your plant propagation gift set arrived with a broken glass vase.

We do hand-pack every order (including wrapping the vases with our eco hive-wrap paper) so it sounds like this has been damaged during transit. It’s quite rare this happens, but on this occasion it seems like it’s happened to your order.

Rest assured we always resolve any issues with your order, or offer a full refund, which ever you prefer. So if I could kindly ask that you drop us an email to contact@purpleturtleco.com with your order number, and I’ll make sure this is resolved for you ASAP 😊

Sorry again this happened to your order and I look forward to getting this resolved quickly for you!

Jason Baldwin.
Founder.

Rated 5 out of 5 stars

Lovely kit and eco friendly too

Wanted to leave a review as I had never heard of these people before buying a candle making kit from them, and wasn't sure if they would be any good.

But they are great! I love the eco-friendly set-up, which includes the kit itself, the packaging and everything. The kit is well worth the money, really nicely put together and fun to do with my youngest son.

6 December 2025
Unprompted review

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