Prospa has been an absolute game-changer for my business. The entire process — from application to funding — was fast, transparent, and stress-free. Their team took the time to understand my needs and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience with Prospa. Both the initial loan and the top-up process were smooth, quick, and flexible. Approval was fast, documentation was minimal, and funds were released promptly. Th... See more
Company replied
I had enquired about a loan for my small business, and to be honest, I didn't think I would have a chance. I enquired on the Monday and by mid-morning on Tuesday, Grace contacted me to confirm some... See more
Company replied
The whole process from start to finish was very quick and efficient. Once I had approval, I received great support to get setup on the app and was able to transfer money immediately.
Company replied
Company details
Written by the company
Prospa is on a mission to make financial management simpler for small businesses like yours. Make business happen with lending products and a simple transaction account designed for what your business needs. Accessing the funds you need should be easy, so with Prospa there’s no lengthy application process and funding is possible in just hours. We get to know you so we can provide a solution that’s right for your business. Manage your Prospa Business Account and funding products anytime, anywhere it suits you via the Prospa App or Online. Apply for funding of amounts between $2000 and $500,000, with repayments that work with your cashflow. Join thousands of small businesses who’ve made business happen with the support of Australia's #1 online lender to small business.
Business loans made easy.
Written by the company
Contact info
Level 16, 55 Market Street, 2000, Sydney, Australia
- 1300 882 867
- help@prospa.com
- prospa.com
4.7
Excellent
8K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent and fast service
From start to finish. Liam was very helpful and managed to push it all through in very good time.
I am impressed with the quick finalisation of the loan.
It was made very easy.
28 November 2025
Unprompted review
Reply from Prospa
Hi Maggie, we're happy to hear that the loan finalization process was quick and easy. We really appreciate you taking the time out to share your experience with us—and we agree, Liam is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Prospa made this so easy and every…
Prospa made this so easy and every person o dealt with were so courteous and kind. Thank you you Prospa 💫💫💫
28 November 2025
Unprompted review
Reply from Prospa
Hi Michele, we're happy to hear that the process was easy and that everyone you interacted with was courteous and kind. Thank you for your wonderful feedback!
The experience was pain free and…
The experience was pain free and extremely quick. Mohamed and Peter were fabulous to deal with.
26 November 2025
Unprompted review
Reply from Prospa
Hi Maxine, we're happy to hear that your experience was quick and pain-free. We appreciate your positive feedback regarding our team members. Thank you for choosing Prospa!
Fast, reliable, and genuinely supportive business funding
Prospa has been an absolute game-changer for my business. The entire process — from application to funding — was fast, transparent, and stress-free. Their team took the time to understand my needs and offered a solution that genuinely supported my cash flow goals. Communication was clear throughout, and the funds landed exactly when I needed them. It’s refreshing to deal with a finance company that truly backs small businesses with efficiency and care. Highly recommended.
24 November 2025
Unprompted review
Reply from Prospa
Hi Jason, thank you so much for sharing your experience! We’re thrilled to hear that our process was fast, transparent, and stress-free for you. At Prospa, we’re committed to understanding each business’s unique needs and providing solutions that truly support growth and cash flow goals. Your feedback means a lot to us, and we’re proud to have played a part in helping your business succeed. If you ever need further support, we’re always here to help.
Very friendly professional staff
Very friendly professional staff.
James explained everything in simple language. Top rate service
21 November 2025
Unprompted review
Reply from Prospa
Hi Ruth, we’re delighted to hear that you found James’ and our team friendly and professional! Thank you for your kind words about the clear explanations and the top-notch service you received—we truly appreciate your feedback.
support and follow up
19 November 2025
Unprompted review
Reply from Prospa
Hi Sten, we appreciate your feedback regarding our support and customer service; we are grateful for your time and consideration.
Thanks for choosing Prospa!
IT MATTERS!
James Hornstra help me through the details and explained everything.
In short his style was measured, informative and fun (i like fun, fun matters).
PAY HIM MORE HE DESERVES IT FROM WHERE IM STANDING AND I AM THE CUSTOMER SO AT MATTERS!
14 November 2025
Unprompted review
Reply from Prospa
Hi Chris, we're happy to hear that you enjoyed your experience. We appreciate your highlighting the informative and fun approach, and we value your feedback. Thank you for taking the time to share.
They are effective and fair and act and…
They are effective and fair and act and do approval quick and easy
11 November 2025
Unprompted review
Reply from Prospa
Hi Farshid, thank you for your feedback!
We’re glad to hear you find our process effective, fair, and easy to navigate. Your comments motivate us to keep delivering quick and seamless approvals. We appreciate your support!
Kind regards, team @ Prospa
Prospa, reliable, swift approvals!
Show me another lender who takes your call Thursday, requests a couple of documents and credits you your funds by Friday 5pm . This was the actual experience with Prospa, no hard questions, no dragging your enquiry for days , just quick decisions and comes back with their approval in no time . I highly recommend them to anyone who needs business funds immediately .
7 November 2025
Unprompted review
Reply from Prospa
Hi Ramin, we’re thrilled to hear about your positive experience! It’s wonderful to know that our quick decisions and fast funding helped meet your business needs. Thank you for recommending us—we truly appreciate your support! Team @ Prospa
Reply from Prospa
We're happy to hear that you had a great experience! Thank you, Ariel, for sharing your positive feedback and for choosing Prospa!
Thanks for a seamless experience
Thanks for a seamless experience. We are looking forward to dreams becoming reality.
5 November 2025
Unprompted review
Reply from Prospa
Hi Kylie, thank you for your wonderful feedback!
We’re thrilled to hear the experience was seamless and excited to support you as those dreams turn into reality. Please don’t hesitate to reach out if there’s anything more we can do to help along the way.
Process was smooth and efficient
4 November 2025
Unprompted review
Reply from Prospa
Hi Anthony, we're happy to hear that the process was smooth and efficient. We appreciate your positive feedback; thank you for choosing Prospa!
Kind regards, team @ Prospa
Jai was incredible such a great assist…
Jai was incredible such a great assist to the team
30 October 2025
Unprompted review
Reply from Prospa
Hi Hilary, we're happy to hear that Jai was a great help.
Thank you for your positive feedback!
Kind regards, team @ Prospa
Saxon was nothing short of brilliant
Saxon was nothing short of brilliant. He made it all happen under five hours. Very pleased with the service
28 October 2025
Unprompted review
Reply from Prospa
We're happy to hear that the service was brilliant and completed quickly. We appreciate you taking the time to leave us this great feedback! Thanks Mathew - team @ Prospa
We found the staff very helpful and…better then the big 4 banks we were treated like a customer
We found the staff very helpful and made the experience of getting a loan stress free we couldn't ask for a better experience.
It only took a few day from getting all what was asked to getting the loan .
Leaves the main stream banks behind.
28 October 2025
Unprompted review
Reply from Prospa
Hi Kelvin, thank you so much for your wonderful feedback!
We’re thrilled to hear that our team made the loan process smooth and stress-free for you. Providing a quick and hassle-free experience is exactly what we strive for, and it’s great to know we exceeded your expectations.
We truly appreciate your trust and look forward to assisting you again in the future! The team @ Prospa
Too much reliance on technolgy to…
Too much reliance on technolgy to deliver crucial documents. Grace ended up sending them herself as the platform had problems!!
24 October 2025
Unprompted review
Reply from Prospa
We appreciate your feedback Gerard and are sorry our technology caused issues with your documents. We're addressing the platform problems to ensure more reliable service.
Kind regards, team @ Prospa
Very professional and timely
Very professional and timely. Customer service is amazing.
23 October 2025
Unprompted review
Reply from Prospa
Thanks Emmanuel!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa
Reply from Prospa
Hi Elena, thank you for your positive comments.
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Kind regards, team @ Prospa
Excellent service in all regards…
Excellent service in all regards specially decision making was faster, awesome.
15 October 2025
Unprompted review
Reply from Prospa
Hi Osman, we appreciate your feedback! We love delivering on our promises and are committed to providing a fast and transparent customer experience. Kind regards, team @ Prospa
Closing was painful and costly
Fast service getting the funds, but when I went to use the app to payout early, it said it was processed, but 5 days later, when the funds still hadn't transferred out of my account, I called the help line and they said that because i didn't take a screenshot of processing it, they would only mark from today which meant i ended up paying an additional $31 of interest over the 5 days.
10 October 2025
Unprompted review
Reply from Prospa
Hi Marriane, we appreciate your feedback.
We're sorry to hear about the payout issue and the additional interest. We'll investigate what occurred with the transfer and how it was processed to prevent this from happening again. We will also review your account, see how we can assist further and will reach you.
Thanks for bringing this to our attention.
Kind regards, team at Prospa
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.