The overall service was great, Saxon was amzing to deal with very straight up and straight forward. So easy to complete and got approved very fast and had money in my account faster than I ever though... See more
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I found the team that I had dealing with to be extremely helpful and very friendly. They had a great attitude and seemed to be very up to date with what they could offer and or what information was ne... See more
Company details
Written by the company
Being a small business owner can be tough, but accessing funds to help you reach your business goals doesn’t have to be. Prospa gets to know you and your business, so we can provide a personalised solution to match your business needs. Business funding is available from $2,000 to $500,000 with a smooth application, quick decision and funding possible in 24 hours. Join the thousands of small businesses who thrive with the support of Prospa.
Business loans made easy.
Written by the company
Contact info
The Mezzanine Floor, 19-21 Como Street, Takapuna, 0622, Auckland , New Zealand
- 0800 005 797
- info@prospa.co.nz
- www.prospa.co.nz
4.7
Excellent
1K reviews
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Exceptional experience with the team
Exceptional experience with the team. Professional and also friendly and helpful. Timeframe was very efficient with funds in our account very quickly once we had completed everything required. Thank you Team Prospa
29 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Frances, we're so glad to hear you had an exceptional experience with our team and that the process was efficient. Thank you for your kind words!
Process very easy.
Muhammed was very polite and professional and helpful.
27 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Rosalind, we're so glad to hear about your positive experience with the team. We appreciate your kind words!
Great communication
Great communication, clear directions as to what was required and the whole overall process was very efficient
26 May 2026
Unprompted review
Reply from Prospa New Zealand
Hello Ken, we are so glad to hear you found our communication great and directions clear. Your positive feedback on our efficient process is much appreciated! Thanks, team @ Prospa
The team was super helpful
The team was super helpful, the process was efficient and my request for the amount i needed was accepted without concerns. Mohammed was extremely helpful by taking the time and effort with our changing plans and we appreciated his patience and ability to make everything happen for us the way we wanted it to by offering other options. Have had a great experrience with Prospa in the past to buy equipment for my business and they were fantastic then. Another fantastic experience with this request.
5 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Natasha, we are so pleased to hear about your positive experience with us. It is wonderful to know that our team was helpful and efficient, and that we could accommodate your changing plans. Thank you for your continued trust in us.
Nice Fast and Friendly
Nice , fast, no fuss, promised what and delivered as was initiated.
15 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Linda, we appreciate your feedback!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa
Nice to deal with
Nice to deal with , no mucking round getting the answer I needed , which worked for my business at these times , thanks to the team
8 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Brian, we're so glad we could provide the clear and helpful answers you needed for your business. Thank you for your kind words! Team @ Prospa
Loan cost ended up much higher than initially stated
I am sharing my experience as a small business borrower. I was initially told the loan interest rate was around 19.99%, which I understood to be the true annual cost of borrowing.
However, after my accountant reviewed the loan structure and repayments, it appeared that the effective annual borrowing cost was closer to 34.77%.
This higher effective rate was not clearly explained to me in simple terms during the application process, and I did not personally understand it from the way the contract and calculations were presented. While the contract included technical details such as daily rate formulas, I believe the overall cost was not made clear in a straightforward way for an ordinary business owner.
I encourage anyone considering a business loan to carefully check the total repayment amount and specifically ask for the effective APR before signing any agreement.
I am sharing this so other small business owners can make fully informed decisions.
1 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Manisha, thank you for taking the time to share your experience. We take transparency and informed decision-making seriously.
As you know we internally investigated your matter previously which involved reviewing the loan documentation and recorded discussions during the application. Our review confirmed that key loan terms - such as the daily rate (page 1 of the loan agreement), total repayment amount (page 1 of the loan agreement), and explanation of how an annualised rate can be calculated (daily rate x 365) - were disclosed before the loan was accepted, and the loan was administered in line with the agreed terms.
We would also like to note that you requested additional time to review the loan agreement, consider the offer, and ask questions before proceeding, and Prospa accommodated this request. Based on our review of the documentation and calls, we found the process to be compliant.
We recognise that different ways of expressing borrowing costs can be complex, and we encourage all prospective customers to review total repayments carefully and seek independent advice to ensure the product suits their needs. Our team remains available to support customers who wish to discuss their loan or repayment options.
Thank you,
The team at Prospa.
So quick and easy.
5 May 2026
Unprompted review
Reply from Prospa New Zealand
Hi Glenn, we appreciate your feedback!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa
Was a super easy experience
Was a super easy experience, Saxon was absolutely brilliant, his customer service was top notch and easy to speak with, he made the whole process a breeze.
24 April 2026
Unprompted review
Reply from Prospa New Zealand
Hi Andrea, thank you for your positive comments.
We agree, Saxon is truly a gem to have on our team!
We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kind regards, team @ Prospa
Reply from Prospa New Zealand
Hi Jc, we are delighted you found our process easy and quick. We appreciate your kind words about our friendly team. Thanks - the Team @ Prospa
Great service fast response as they…
Great service fast response as they promised
22 April 2026
Unprompted review
Reply from Prospa New Zealand
Hey Edward, we're so glad you had a great experience with our fast service. Thank you for your kind words!
Reply from Prospa New Zealand
Hi Caron, we appreciate your positive feedback. We are glad you found our process easy. Thank you for choosing Prospa!
Prospa is a reliable partner for small…
Prospa is a reliable partner for small and medium-sized businesses, offering professional assistance and support when extra funds are needed for growth. Their customer service and credit team are exceptional, setting a high standard that banks could learn from.
14 April 2026
Unprompted review
Reply from Prospa New Zealand
Hi Raj, we are so pleased to hear that we have been a reliable partner for your business. Your kind words about our customer service and credit team truly mean a lot to us. We appreciate you sharing your positive experience!
Reply from Prospa New Zealand
Hi Tania, we appreciate your feedback!
We love delivering on our promises and are committed to providing a fast and transparent customer experience.
Thank you, team @ Prospa
Satisfied Customer
Because I had previously been with Prospa the application process was pretty seamless. Once explaining about my situation and why I needed the money they fired ahead and set it up.
31 March 2026
Unprompted review
Reply from Prospa New Zealand
Hi Michelle, thank you for your positive comments.
We count ourselves lucky for customers like you and we look forward to working with you again in the future!
Kind regards, team @ Prospa
Really helpful
Really helpful: good solutions, clear explanations, prompt responses. Just what we needed
31 March 2026
Unprompted review
Reply from Prospa New Zealand
Hi Hakanoa, we are so glad we could provide the helpful solutions and clear explanations you needed. Thank you for your kind words!
Great service and availability of…investment
Great service and availability of information during the process. Quick injection of capital has helped add value during trying times.
27 March 2026
Unprompted review
Patrick was extremely helpful and…
Patrick was extremely helpful and competent. Whole process was quick and easy.
20 March 2026
Unprompted review
Best and fast service
Best and fast service. Quick response and very helpful customer service.
18 March 2026
Unprompted review
Fantastic Service!
No issues whatsoever. Illia was a great help from Prospa, and handled our application so efficiently.
16 March 2026
Unprompted review
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