I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more
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Review summary
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In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more
10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more
I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.
Company details
Written by the company
Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.
Contact info
Tansquite, Vicarage Lane,, TR26 3EA, Lelant, United Kingdom
- 01736 759222
- sales@microcommunications.co.uk
- printerspareparts.co.uk
4.6
Excellent
438 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Very helpful
Very helpful. Asked to have my order checked in case of mistakes, which they did and found a mistake. They corrected this, let me know and my order arrived as it should have been. (An 86 yr old easily confused and needing an 8yr old to guide him on the computer !)
2 May 2025
Reply from printerspareparts.co.uk
Thank you, Jack for your very kind review and very glad we could help you. Warm regards Kim
Quick service
Fast delivery but surprised by the cost of postage and then additional taxes making the item quite a bit more expensive than advertised.
28 April 2025
Reply from printerspareparts.co.uk
Hi Kate, Thank you for your review. We're glad to hear your order arrived quickly!
We're sorry to hear you were surprised by the final cost. Please note that VAT and shipping fees are clearly listed during the checkout process to ensure full transparency before you complete your purchase.
Technician managed to diagnose my…
Technician managed to diagnose my problem as a cracked circuit board and was unable to fix the issue. Disappointing result as I was expecting to have a working printer after the appointment.
15 April 2025
Reply from printerspareparts.co.uk
We supplied the part that was ordered, and it was delivered within two days. As we were not consulted regarding the issue with the printer, we had no way of knowing that the part provided might not resolve the problem. We're sorry to hear that your printer was not fixed by your technician.
How not to handle a problem!
The item was required for a specific date which did not happen so I asked to return it for. Refund which I was refused. I now have an item which I do not need and has cost me almost £100, very disappointing!!
I run my own business in retail and customer satisfaction is one of the most important factors so positive reviews are shared amongst others. Unfortunately, the manner in which this has been handled leaves me nowhere to go other than leaving a bad review, very poor customer service, not alternative options other than you MUST keep the item now, tough luck!
11 April 2025
Reply from printerspareparts.co.uk
Dear Andrew,
Thank you for reaching out with your concerns. I’ve reviewed the situation and the communication regarding your order.
It appears that someone named Lawrence initially contacted Steve at the end of March to inquire about locating the part, which was not listed on our website at that time. Once identified, Steve added the part to the website but informed Lawrence that it would need to be specially ordered for you, which would result in a delay.
After this, you placed your order on April 1st. At the time, our website clearly stated that the part had an estimated delivery window of 10-14 days. Your order was dispatched on Friday, April 11th, and you received the part on Monday, April 14th.
Upon reviewing the emails, it seems there was no mention that this part was time-critical, which may have contributed to some confusion regarding the urgency of the order.
I hope this clarifies the situation.
Part as expected b
Part exactly as expected I found excellent fitting instructions on YouTube. My printer now has a second life.
8 April 2025
Reply from printerspareparts.co.uk
Dear Mr Yates, unfortunately alot of spare parts sold for printers do not come with instructions. If you need any help in fitting the part please email Steve@microcommunications.co.uk and he can try to find a parts manual/instructions for you. Kind regards Kim
Reply from printerspareparts.co.uk
Thank you Ray, glad we could help. Kind regards Kim
easy to find the exact correct part
easy to find the exact correct part, order it and pay for it. Delivery was completed within the week!
14 April 2025
Reply from printerspareparts.co.uk
Thank you David. We have tried to make the website easy to use and do our best to get items out quickly to customers. Kind regards Kim
I was skeptical at first
I was skeptical at first
But I couldn't ask for anything more.
Print head for a Canon pro-300 that is practically unobtainable was found at a lower price than anywhere (ebay, amazon, etc.), brand new, and sealed in OEM packaging. Even with my Canadian snow-pesos conversion against the pound, it was still very reasonable. Better yet, it arrived fast!
Best of all, it works flawlessly.
Thank you everyone at printerspareparts.co.uk!
PS - I am a real person, I just can't be bothered to hand over my ID to a review site, sorry!
6 April 2025
Reply from printerspareparts.co.uk
Dear Jason,
Thank you for your very kind review. It means alot to us. We try our best to fulfil orders quickly and accurately. Kind regards Kim
Fast delivery and item as described.
2 April 2025
Reply from printerspareparts.co.uk
Thank you, glad we could help
New Canon print head for MX925
New Canon print head for MX925, want sure about spending £90 on an old printer but still lots of ink cartridges! Took a gamble on this genuine Canon one as lots of fakes out there! Arrived promptly and now fitted to the printer and all working as good as new, hopefully for another few years. I would recommend this seller.
31 March 2025
Reply from printerspareparts.co.uk
Dear Paul, thank you for your very kind review. I'm glad we could keep your printer working. We are a Canon Partner, so all our Canon parts are bought directly from Canon.
Reply from printerspareparts.co.uk
Thank you for your 5 star review
item delivered well packaged as…
item delivered well packaged as described and on time. everything I wanted
17 March 2025
Reply from printerspareparts.co.uk
Thank you, Stuart. Your 5 star review is much appreciated !
Reply from printerspareparts.co.uk
Thank you for the 5 stars!
Great service
I was able to find the exact part I was looking for. Easy to order. Item dispatched very quickly and arrived equally quickly.
4 March 2025
Reply from printerspareparts.co.uk
Thank you, for your 5 star review. It is much appreciated.
Great customer service
Great customer service, very fast delivery and competitively priced. I’ll definitely order from this company again.
5 March 2025
Reply from printerspareparts.co.uk
Thank you David for your kind review. It means alot to us
Reply from printerspareparts.co.uk
Thank you, Christopher. We try very hard to give good service!
Excellent service and great prices 10/10
26 February 2025
Reply from printerspareparts.co.uk
Thank you for your very kind 5 star review
Placed order 2 weeks ago
Placed order 2 weeks ago! no delivery, no email response, call goes straight to voicemail! paid £300- not heard anything!!! part was urgently needed for a nursery school!!!!!
11 February 2025
Unprompted review
Reply from printerspareparts.co.uk
Dear Faiza, I am sorry for the delay in getting the part to you. There was an ETA of 3-5 working days but I appreciate it took longer than that. This was due to Canon not having the stock at the time of your order. I can see that we didn't take your money until the 12th February, when we were sure we could get the part, but at this time we shouId have explained the delay. I can see that we emailed you on the 24th February, and the part was delivered on the 25th. Once again my apologies for the delay and the communication failure. Kind regards Kim
I got exactly what I needed.
10 February 2025
Reply from printerspareparts.co.uk
Thank you Mario, glad we could help. Kind regards Kim
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