printerspareparts.co.uk Reviews 

442
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

442 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(442)

128 reviews in the last 12 months

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Rated 1 out of 5 stars

Placed order 2 weeks ago

Placed order 2 weeks ago! no delivery, no email response, call goes straight to voicemail! paid £300- not heard anything!!! part was urgently needed for a nursery school!!!!!

11 February 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Faiza, I am sorry for the delay in getting the part to you. There was an ETA of 3-5 working days but I appreciate it took longer than that. This was due to Canon not having the stock at the time of your order. I can see that we didn't take your money until the 12th February, when we were sure we could get the part, but at this time we shouId have explained the delay. I can see that we emailed you on the 24th February, and the part was delivered on the 25th. Once again my apologies for the delay and the communication failure. Kind regards Kim

Rated 1 out of 5 stars

Been over 2 weeks still not revicived…

Been over 2 weeks still not revicived item, also emailed no reply and also every time I ring the phone number it goes to voicemail. Very disappointed.

19 February 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Chloe, I am sorry you have had a problem with your order. Unfortunately I cannot see any record of your order, when I search by your name. Please can you let me have the order number and part you are requiring and I will be able to help you. Kind Regards Kim

Rated 5 out of 5 stars

Good service

Easy to find the part and quick delivery

4 February 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Michael. I'm glad you found the website easy to use.

Rated 5 out of 5 stars

Unfortunately part was damaged on…

Unfortunately part was damaged on receipt. Communication and refund timely. Will use again. Thanks

3 February 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Once again our apologies for the damaged part. Thank you for saying you will use us again.

Rated 5 out of 5 stars

Excellent

Easy to use website, very quick service.

30 January 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Glad we could help, Matt. Thank you for the kind review.

Rated 5 out of 5 stars

Knowledgeable and professional service.

This company correctly identified the print head needed for my particular printer. Important as the model I have uses different print heads but will only recognise the correct one. Quick delivery adds to the service provided, highly recommended.

16 January 2025

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