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CT Skills Reviews 274

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and expertise, often highlighting individual tutors for their exceptional support and guidance. The user experience is frequently described as smooth and easy to navigate, with many appreciating the efficiency of the service and quick response times. However, some people were dissatisfied with the communication, mentioning that tutors did not always answer emails or that they spoke to different representatives who were unfamiliar with their course. A few other people also felt that the feedback provided was not always relevant or that they were pressured to take exams before they were ready.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the ease of... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional support and guidance... See more

Service

Consumers find service to be positive, highlighting the extensive support from tutors who are readily... See more

Response time

Clients share positive opinions on response times. Many customers praise tutors for being supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have... See more

Company replied

Rated 5 out of 5 stars

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explaine... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

274 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very useful Information, Advice and Guidance course

I have been enrolled onto Level 2 Certificate in Information, Advice or Guidance certificate with CT skills and would recommend this course to a wider audience working with customers in information giving setting. As information forms the basis of our communication it is important to handle it and distribute carefully.

I have felt very supported throughout the course and wanted to especially thank my tutor Janet Henderson for her prompt marking of units I have submitted (assessments), her professionalism and encouraging words. She is a real credit to CT Skills and an amazing teacher.

Thank you - I have enjoyed the course and already looking forward to my further future studies with CT skills.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed my Level 2…

I recently completed my Level 2 Certificate in Caring for Children and Young People with CT Skills and honestly cannot recommend them enough. The enrollment process was incredibly straightforward, which made starting the journey stress-free.
​The course is structured into manageable lessons that fit perfectly around a busy schedule. Janet was absolutely fantastic,she was always available for support whenever I hit a roadblock and really allowed me to set a pace that worked for me. Her guidance was instrumental in helping me understand complex topics like safeguarding and child development.

3 May 2026
Unprompted review
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Reply from CT Skills

Hi Ayesha,

Thanks for sharing your feedback! We're glad you've had a positive experience in your course.

We wish you all the best in your career.

Rated 5 out of 5 stars

I’ve recently completed a course in…

I’ve recently completed a course in Information, Advice or Guidance with CT Skills and had a really positive experience. My tutor, Janet Henderson, was amazing throughout, very supportive and quick to go through all assessments.
She was always there to answer any questions I had and boosted my confidence from day one. I would highly recommend CT Skills.

27 April 2026
Unprompted review
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Reply from CT Skills

Hi Daniela,

Thanks for sharing your feedback! We're glad you've had a positive experience in your course.

We wish you all the best in your career.

Rated 5 out of 5 stars

While doing a level 2 apprenticeship in…

While doing a level 2 apprenticeship in childcare , my assessor Kaylie Moore had helped me throughout by giving me helpful advice and encouragement when completing assignments. Kaylie was also a great assessor because she made sure i get the support i needed during exams and throughout the year.

28 April 2026
Unprompted review
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Reply from CT Skills

Hi Amelie,

Thanks for sharing your feedback! We're glad you've had a positive experience in your apprenticeship.

We wish you all the best in your career.

Rated 5 out of 5 stars

I have had a fantastic experience doing my Apprenticeship

I have had a fantastic experience doing my apprenticeship. My tutor Deanne was so supportive, patient with me and guided me all the way through the process. I would like to thank you for the giving me the amazing opportunity and all your help and support.

13 April 2026
Unprompted review
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Reply from CT Skills

Hi Susann,

Thanks for sharing your feedback! We're glad you've had a positive experience in your apprenticeship.

We wish you all the best in your career.

Rated 5 out of 5 stars

Esther Nduta

Esther Nduta has supported me exceptionally well throughout my accounts apprenticeship. Her feedback has been thoughtful and constructive, helping me strengthen my communication skills and grow in confidence. She has consistently motivated me to do my best, and I am truly grateful for her kindness, patience, and inspiring guidance.

27 April 2026
Unprompted review
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Reply from CT Skills

Hi Nidhi,

Thanks for sharing your feedback! We're glad you've had a positive experience in your apprenticeship.

We wish you all the best in your career.

Rated 5 out of 5 stars

EPA ready!!

I have now completed my time on the course, and I am due to have my gateway meeting this Monday with my tutor, Ian. I would like to thank you, Ian, for all the support you’ve given me throughout the programme. I feel ready to go into my EPA exam and have really appreciated the positive feedback I’ve received along the way. Thank you again for all your support.

23 April 2026
Unprompted review
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Reply from CT Skills

Hi Ola,

Thanks for sharing your feedback! We're glad you're having a positive experience in your apprenticeship. Good luck on your EPA.

We wish you all the best in your career.

Rated 5 out of 5 stars

Amazing Apprenticeship Journey

I am currently doing a Level 3 HR support apprenticeship with CT skills and i can not recommend them enough. The initial enrolment was very simple and quick, and the course is broken down into monthly lessons where you have a call with your tutor on a 1-2-1 basis, go through that months lesson and receive your work. Your tutor is there to support you throughout and you can reach out to them at any point for support. My tutor was Craig and he has been fantastic throughout, allowing me to set the pace of my learning and answering any questions i had. There is also a resources section where you can access and read through topics to expand your learning and knowledge. Uploading the work is simple, and its marked quickly and you are given feedback. I am just about to enter gateway now and Craig has been amazing and has really helped build my confidence. I was initially worried about studying alongside working full time but it's been easier than i thought and this last year has flown by.

1 April 2026
Unprompted review
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Reply from CT Skills

Hi Danielle,

Thanks for sharing your feedback! We're glad you're having a positive experience in your apprenticeship.

We wish you all the best in your career.

Rated 5 out of 5 stars

My experience with CT Skills

I have had a really positive experience with CT Skills while doing my business course. They offered me endless support through many ways that worked for me personally.

I had troubles at my workplace where i have been taking my apprenticeship at and had a change of assessor unexpectedly half way through. Fortunately, I got to meet Clair Jones my assessor who supported me through to the end. She filled in any gaps i struggled with, was always giving me support/help and was so lovely on teams calls (even through emails you show a strong interest in helping). Overall, i do strongly feel that i got the best grades possible down to Clair.
Thank you so much for everything you have taught me and the support through the course. Any apprentice to be taught by yourself will gain so much.

Many thanks, Macy Jo :)

21 April 2026
Unprompted review
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Reply from CT Skills

Hi Macy Jo,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

We wish you all the best in your career.

Rated 5 out of 5 stars

Jo Green

I have recently completed my Level 3 Housing Property Management course and achieved a distinction. Jo Green was a big part of my success. She was very helpful, kind, and easy to talk to. She explained things in a simple way, which made it much easier to understand the course. Whenever I needed help, Jo was always there to support me and answer my questions. She was patient and always encouraged me to do my best.

15 April 2026
Unprompted review
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Reply from CT Skills

Hi Oliwia,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Amazing assessors

I did an early years apprenticeship with CTskills and all the assessors are amazing at making sure you are the best you can be. They answer any questions and makes sure the learnings embedded

14 April 2026
Unprompted review
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Reply from CT Skills

Hi Scarlett,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

Jo Green

My journey has been heavily supported by my tutor Jo, who has helped me gain my qualification in housing and property management. CT skills has been great and i am now qualified!!!

13 April 2026
Unprompted review
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Reply from CT Skills

Hi Ellie-May,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 4 out of 5 stars

Level 3 early years practitioner

I am just finishing off my level 3 early years practitioner apprenticeship, my assessor Donna was really helpful in ensuring my work was properly completed and helped me to understand areas where I was struggling. I only had 3 observations throughout my whole apprenticeship (1 year and 4 months) which hasn't particularly helped as during my last observation I was very unaware of what to expect and I am still unaware of what to expect for my EPA.

8 April 2026
Unprompted review
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Reply from CT Skills

Hi Cara,

Thanks for sharing your feedback! We're glad you had a positive experience. If you have any concerns, please contact us at info@ctskills.co.uk so we can look into this for you.

All the best in your career.

Rated 5 out of 5 stars

I have now completed two courses with…

I have now completed two courses with CT Skills. Level 3 Counselling Skills and Level 2 Understanding Behaviour that Challenges. Janet Henderson has been my tutor for both and she is wonderful. I have physical disabilities, as well as Dyslexia and she has been so understanding and supportive. She always marks my work quickly and gives really encouraging feedback. I wasn’t diagnosed with Dyslexia until my mid thirties and so my time at school was horrendous and the reason I didn’t seek to go to university. I believed I couldn’t do it. The feedback I had had from Janet makes me believe I can achieve what I want to. I highly recommend CT Skills.

7 April 2026
Unprompted review
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Reply from CT Skills

Hi Alexandra,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 1 out of 5 stars

I would not recommend this course…

I would not recommend this course provider to anyone, especially vulnerable learners or people on benefits who are trying to improve their situation through training.

My experience of the Data Protection Level 2 course was appalling. The course materials were extremely minimal, broad, outdated, and lacking in the detail actually needed to answer the assessment questions properly. I was repeatedly expected to produce highly detailed, in-depth answers, yet the learning material itself did not provide enough information to do that. It felt like I was being assessed against standards that the course had never actually taught.

The feedback was equally poor. Instead of meaningful guidance, I was often met with vague comments such as “needs more detail”, despite the fact that the course content itself was generalised, outdated, and wholly insufficient to support the level of detail they were demanding. Learners cannot be expected to “magic up” information that was never properly taught in the first place.

In reality, I learned more about data protection from outside help than I ever did from this course. That completely defeats the point of enrolling on a training programme that is supposed to teach the subject. A provider should equip learners with the knowledge required to succeed, not leave them filling in huge gaps themselves and then penalise them for not meeting unrealistic expectations.

I was also extremely disappointed by the lack of proper support, the poor quality of the course structure, and the failure to take accessibility needs into account, including issues around the software required to complete the course. For a provider dealing with adult learners, many of whom may already be under financial or personal pressure, this is unacceptable.

What made this worse was the sense that the system is stacked against the learner: overwhelming coursework, inadequate teaching, poor feedback, and then financial penalties if you do not complete it. Charging people around £125 for non-completion, after failing to provide adequate teaching and support, feels deeply unfair.

Overall, this course felt outdated, unsupported, inaccessible, and completely disproportionate in what it expected from learners compared with what it actually delivered. I found the whole experience frustrating, demoralising, and honestly exploitative.

7 April 2026
Unprompted review
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Reply from CT Skills

Hi Siobhan,

Thank you for taking the time to share your feedback with us. We’re really sorry to hear that your experience on one of our courses didn’t meet your expectations.

We’d genuinely like to understand what happened so we can look into this properly and work to improve. When you have a moment, please could you email us at info@ctskills.co.uk with a few more details?

Thank you for bringing this to our attention.

Kind regards,
CT Skills

Rated 5 out of 5 stars

Janet was an excellent tutor

Janet was an excellent tutor, responding to my queries very promptly and offering support if needed.

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Ryan,

Thanks for sharing your feedback! We're glad you had a positive experience.

All the best in your career.

Rated 5 out of 5 stars

I had a great experience being…

I had a great experience being supported by Janet during my Level 2 Certificate in Understanding Data Protection & Data Security.

Even though the course was online, she made everything clear and easy to follow. Janet was always supportive, responsive, and provided helpful feedback that really improved my understanding.

Thanks to her guidance, I completed the course with confidence and gained valuable knowledge. I would definitely recommend her as a tutor

30 March 2026
Unprompted review
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Reply from CT Skills

Hi Milli,

Thanks for sharing your feedback! We're glad you had a positive experience in your course.

All the best in your career.

Rated 5 out of 5 stars

Superb tutor and organisation

Superb tutor marked the course within hours of submitting it for checking, gave clear and good feedback done many courses but this organisation is the most efficient highly recommended. Thank you

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Mark,

Thanks for sharing your feedback! We're glad you had a positive experience in your course.

All the best in your career.

Rated 5 out of 5 stars

L3 Business Admin with Clair

I have completed my L3 Business Admin apprenticeship and I'm now heading into my End Point Assessment period. My assessor, Clair, has been absolutely fantastic, being such a positive guide throughout the course. She was always available to chat or answer any questions I may have had, making sure to reassure me and provide valuable advice. I would highly recommend an apprenticeship with Clair as your assessor!

31 March 2026
Unprompted review
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Reply from CT Skills

Hi Joe,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

challenging apprenticeship but helpful tutors.

This apprenticeship has been very challenging yet rewarding. I would not have made it through without the help and support from Clair, she brought a calm and reassuring presence that made the overwhelming moments manageable. There was a point where I felt I couldn't continue and gave up but Clair gave me the encouragement and positivity to continue, I am incredibly grateful for everything she has done - she has truly helped me achieve something I once thought wasn't possible.

31 March 2026
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Helen,

Thanks for sharing your feedback! We're glad you had a positive experience in your apprenticeship.

All the best in your career.

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