printerspareparts.co.uk Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(438)

124 reviews in the last 12 months

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Rated 4 out of 5 stars

Unobtainable part obtained

I have an ageing but trusty Epson 1750N colour laser. This is no longer supported by Epson. Parts are increasingly hard to find. I had accidentally smashed the lugs that hold the printer's paper tray extension. Although a trivial part, its absence made for great inconvenience if printing more than a few pages.
printerspareparts were able to supply one. Its just a piece of plastic with a couple of lugs but its great to have one again.
Great service and relatively fast delivery (~3 weeks).
Judged simply on the product, the service overall and its arrival well on time I would award 5 stars.
However.....
a)I think the website needs to provide better diagrams.......I was unable to "blow up" the diagram using Adobe or anything I tried. Whilst I was pretty sure that the part WAS the one I needed, the poor quality of the diagrams cast just a little doubt in my mind. Ok, I suppose I could have phoned.
b)I paid £53.38 for a piece of plastic. Some of this was VAT, and delivery charges but it seems very expensive for what it is.
So 4 stars rather than 5

4 June 2025
Unprompted review
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

I am glad we could help with obtaining the part/s that you needed. I am sorry that you found them expensive but unfortunately that is often the way with parts for older printers. The diagrams are generally taken from the parts diagrams from a site we subscribe to. I'm sorry if you found it of a poor quality. If you need further help in the future please do not hesitate to email us and we can do our best to help.

Rated 5 out of 5 stars

Nice seller

Nice seller. Packaging perfect. Time to delivery long due to no stock part.

BR

9 May 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you for your 5 star review, Jean Luc. Sorry the part took a long time to arrive and for your understanding that this was out of our control. Warm regards Kim

Rated 5 out of 5 stars

Lightning fast delivery

Lightning fast delivery
Genuine cannon printer head
My Printer was expensive 3 years ago not from this supplier £290
So worth spending money on as the running costs are low, refill tanks pixma g7050
Top marks no problems

14 May 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Anthony, thank you. Keeping printers working, saves money and significantly reducing electronic waste. Every bit helps. Kind regards Kim

Rated 5 out of 5 stars

A very helpful company

A very helpful company. Quick on delivery.
On a previous order they refunded me when I realised the part I had ordered was incorrect, despite the outer package having been opened.

6 May 2025
Rated 3 out of 5 stars

Correct part, long wait for delivery

This part is exactly what I needed, however the delay between ordering (05/03/2025) and delivery (17/04/2025) was quite frustrating.
The option to cancel and get a refund was a positive, but the part was needed...

17 April 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

I am really sorry the Brother part took a long time to arrive. The estimated time of 14 days was exceeded, which was out of our control. Once again my apologies. Kind regards Kim

Rated 5 out of 5 stars

New printhead, but not wanted by arrival

I ordered a new replacement print head for my Canon printer which was sent and arrived promptly. However whilst I waited for that, I decided to scrap the machine and buy a new one .....hence I cannot say how good the part was but can certainly comment the service.

30 April 2025
Rated 4 out of 5 stars

Fast shipment... slow delivery... but ended good!

We ordered a Xerox transfer belt, very difficult to find, and they shipped out very quickly. Unfortunately the delivery was very slow... 1 month due to some custom delay. But they always been very collaborative helping us to check shipment status.

3 April 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Paolo,

Thank you very much for your 4-star review. I'm truly sorry that your parcel was significantly delayed in Italian customs—unfortunately, this was beyond our control. We really appreciate your understanding and for acknowledging that we did our best to resolve the issue for you.

Warm regards, Kim

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