printerspareparts.co.uk Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally prompt delivery services, mentioning that their replacement items arrive securely packaged and ready to use without any trouble. Many people also appreciate the helpful guidance and supportive customer service received when trying to identify and order difficult-to-find printer spares. Though some customers experienced issues, a small group noted lengthy shipping delays regarding international orders and long tracking update times. Additionally, a few reviewers pointed out frustrating instances where the delivered components proved to be incompatible or failed to fit their specific printing devices properly.

What people talk about most

Product

Users describe positive interactions with product, noting that replacement components arrived promptly and as... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting extremely fast dispatch... See more

Order

Consumers find the ordering experience to be very satisfactory and straightforward. Many reviewers highlight... See more

Service

Reviewers highlight positive aspects of service, frequently praising the overall experience as excellent and... See more

Quality

Clients share positive opinions on quality, noting that parts arrive in perfect condition and work as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very impressed with the speedy response to my query regarding replacing two printer heads and their help in confirming which were the correct parts to order. The spares were delivered promptly... See more

Rated 5 out of 5 stars

In response to an order for the incorrect part, printerspareparts were helpful in helping me return the incorrect part, and supplying the right part. They refunded the cost of the first order quickly.... See more

Rated 5 out of 5 stars

10 days delivery from UK to Romania. Fully compatible with the Canon G3420 printer. The only one funny problem is the Japanese language that came with it. I had to use the video Google Translate to un... See more

Rated 5 out of 5 stars

I was able to resurrect a Canon G650 with stuck print heads with new printer heads from printerspareparts.co.uk. Genuine products. Shipped to FInland. Highly recommended.


Company details

  1. Printer and Scanner Store
  2. Printer Repair Service

Written by the company

Printer Spare Parts: https://www.printerspareparts.co.uk is a trading name of Micro Communications (Leeds) Ltd. We have been in business since 1989, originally selling computers, printers and software. We are a small family business and pride ourselves on knowing our trade and providing excellent customer service. We now specialise in spare parts for printers. We have built up relationships with many suppliers over the years and have access to many different manufacturer's parts. We are a Canon Authorised Partner, which means we buy direct from Canon. We carry a large amount of stock ourselves. We also have two older websites: https://www.theconsumablesdepot.com and https://www.thesuppliesshop.co.uk The website https://www.printerspareparts.co.uk can securely take all forms of credit card payment, as well as Shop Pay and Paypal. We sell to all parts of the United Kingdom and the World and are experienced in the customs forms needed for overseas transactions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(438)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company and customer service

Having difficulty in purchasing a replacement adapter for my printer, my web search found this printer spare parts company and so glad I did. They were so helpful and although the exact adapter was not listed, they took the time to find a suitable item for me. It is good to know that there are still companies willing to provide an excellent service, which I am very thankful for.

11 August 2025
Rated 5 out of 5 stars

I'm sorry but I don't really have time…

I'm sorry but I don't really have time to other than give you stars. I do want sh you would stop doing this you know. My time is valuable as I'm sure yours is. This would really make me give you fewer stars rather than more. Very annoying.
Terry Coughlan.

18 July 2025
Rated 5 out of 5 stars

Great

All went well.
Painless ordering.
Quick delivery.
Part worked without problem.
Job done.

21 July 2025
Rated 5 out of 5 stars

fantastic service

delivery was on time quality of products fantastic good communication and full tracking which is always great.highly recommend this company and will be using again

18 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Janet, so glad we could help. Kind regards Kim

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering, prompt service and a very competitive price.

16 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Hi Carol, thank you for your 5 star review. It means alot to us as a small business.

Rated 5 out of 5 stars

Best Price Available

Needed printheads for one of my Canon mega tank printers which are getting a little hard to find now. These guys not only had what I needed they were also at a fantastic price. Very happy customer.

7 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you, Marilyn. We tyry to be competitive and buying direct from Canon and in large quantities, helps us with this. Kind regards Kim

Rated 5 out of 5 stars

Speedy delivery.

Goods purchased from New Zealand arrived in record time. Most impressed.
Part not available in NZ, so great I can now use my printer again.

11 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you Ella for your 5 star review. It's good to know our customs procedures work efficiently. Kim

Rated 5 out of 5 stars

Fast delivery

Fast delivery, which i found absolutely fantastic. Wouldn’t hesitate to use this company again. Great service and help when needed 👍🇩🇰

4 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Michael, so glad we could help. Thank you for your 5 star review.Kind regards Kim

Rated 5 out of 5 stars

Good communication

Good communication as to availability, allowing me to shop elsewhere if I chose, I decided to stay with this company and received a prompt service. Nice to be given a choice.

3 July 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Thank you, Christine for your 5 star review. It means alot to us as a small business

Rated 5 out of 5 stars

Genuine parts and good value

Website was very straightforward to use. Needed to replace 2 print heads for my printer. Ordered them on Tuesday and they arrived on Friday (live in N.I). Very fast delivery and very good price. Genuine parts and I am very happy

16 June 2025
printerspareparts.co.uk logo

Reply from printerspareparts.co.uk

Dear Katy, I'm glad we could help and the printheads got to you quickly in Northern Ireland

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