Premierdeliveries Reviews 

A big Thank you to Abdul Rahman for the amazing and reassuring service from start to end delivery. He also kindly offered the additional service to install the bed too (which as it was a divan , we were happy to do it ourselves). Thank you for being so helpful!

I had a bed delivered and they were the closest courier. I paid for delivery to room, they sent one driver, who took the bed upstairs causing significant damage to my walls, knocking wall art ofd smashing it, took chips out the wall. The driver said nothing. I called the company whilst he was there, he refused to give me a name, I refused to sign and asked him to speak to the company to report damage and he walked out the door. I then emailed the company like they said to do so, who replied saying the driver denys it, I didnt report it whilst he waa there still. I went back with ring door bell footage of him leaving, along with my phone log proving the call was made whilst he was in my house. They replied the exact same message of he denys it and I didnt report it on time, I then emailed evidence of the signature being added to confirm delivery again after he left my house, again they replied the same message.. poor customer service i have taken it further to a claims company as Im not paying for all their damages

If I could I would give no stars at all. Extremely rude customer service accusing customer to be the liar although there is black and white proof, on top of this shouting and absolutely not listening to what the customer is trying to say. The delivery men also unhelpful and just absolutely disgusting customer service.

Great delivery company great communication and service definitely recommend A***** thankyou LAIBA

Bed delivery postponed for 2 days on the initial delivery date.
Only notified at last moment having prepared for delivery, getting up early and having to do it again. Unable to contact delivery service with email supplied. Items missing from divan set.

This is what all delivery companies should aspire to be like.
A telephone number that is answered quickly by a competent human.
Emails sent with delivery date/time.
Able to narrow down the delivery window on the day (obviously pending traffic etc).
Live updates on the day.
Phone you when they are nearing you.
Perfect.

DO NOT USE THIS COMPANY!
ITS A SCAM!

They took my money, gave me a delivery date and said I was fifth in line and to be ready for half 6 in the morning!! Called them at 10am as no one had turned up and they said we dont have the product no delivery will take place!! Absolute joke!
Avoid this company!! They just take your money and dont give a product! SCAM!

Very good customer support

Very helpful online support from the delivery company. Much appreciated, Rodica

Great efficiency, friendly and helpful. Delivery pending but a simple and effective process so far! thank you Iqra.

So far excellent customer service on the phone when arranging a delivery slot. It's appreciated when I work and needed to negotiate delivery on my none working day.

Excellent very helpful and speedy response

Delivery driver were excellent , there were major renovations going in the block of flats where we live , the lifts took a long time to he free .

Friendly prompt LAIBA was extremely helpful talking through process and dates available to suit.

very helpful agent Iqra who has sorted delivery of my new mattress. She was very polite and was nice to talk too.

DO NOT ORDER FROM ANYWHERE THAT USE THIS TRACKING / SHIPPING COMPANY.

They scam people. Update tracking Info and act like it’s been shipped when it hasn’t and I’ve got all the cancellation proof. Won’t let you speak to a manager. Will keep repeating themselves and saying they will sort it and someone will get back to you when they won’t. Ongoing for over a month and now they are saying they aren’t working with the company anymore and can’t update the tracking! Appealing and discouraging and I will be reporting to trading standards and taking this further.

Dealt with a colleague named Laiba who was great in sorting my query out. Saved me alot of issues by rearranging delivery.

With regards to online customer support, Laiba was swift and very helpful

Excellent communication and confirmation of delivery.
Given a convenient time slot.

How refreshing to deal with this company! The communication was prompt, professional and human!
We were given a call evening before delivery was due, and it arrived exactly when told by extremely polite, smiling driver, which I haven’t seen in a long time, and mores to the point, super happy with our purchase. Great quality and price, delivered well protected. Thank you 🙏