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PlumbHQ Reviews 

182
•
TrustScore 4.5 out of 5

4.6

Plumbing Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and timely delivery service, often noting next-day arrivals and consistent updates on their orders. Many consumers are also highly satisfied with the product quality, describing items as well-made, effective, and fit for purpose. Reviewers appreciate the reasonable and competitive pricing, often finding great value for their purchases. However, some customers also noted issues with delivery times, experiencing significant delays or non-arrival of next-day deliveries. A few other people also felt that product quality was poor, with some items leaking or having weak components, and packaging occasionally arrived damaged.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its quality and... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be very good and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising products as well-made and of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast delivery, can't really do better than next day. Product is amazing, really well made. Why didn't I find these years ago. The stair rods hold the stair dust sheet in place without slipping m... See more

Rated 5 out of 5 stars

Very very quick delivery just what you want , it was delivered when they said it would be,that’s exactly what you need when replacing a broken one.

Company replied

Rated 5 out of 5 stars

First time I ordered from them, no problems with the transaction, arrived on time, well packed etc. Wouldn't have any problems ordering online from them again.

Company replied

Rated 5 out of 5 stars

bought a bag of one hundred 22mm copper olives from the company. Very reasonable at 17p each. fast delivery, good packaging, good product. will be returning.

Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Hardware Store
  4. Radiator Shop

Written by the company

Online plumbing merchant with free next day delivery on orders over £50. Quality and affordable Pipe Fittings, Valves, Tools and more. Always near you, wherever you are.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(182)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Really handy

I was after some stair rods after somebody recommended them, They are decent, my sheet has been down over a week and it hasn’t moved with a family of 4 up and down the stairs. PlumbHQ were the best price and they delivered them in good time. Recommended

28 January 2025
Rated 5 out of 5 stars

DHL let then down

The item was not delivered, the first time due to DHL
the item was returned to PHQ they then called me to advise it was been sent by R Mail

10 December 2024
Rated 5 out of 5 stars

excellent

excellent, item arrived well wrapped and secure in its packaging i will certainly use again and have no hesitation in recommending.

21 November 2024

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