I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very pleased with every aspect. Lovely looking radiator and good output. Good communication and seamless delivery. All round very good. Got a free standing Delonghi oil rad, had for 20 plus years... See more
Absolutely delighted with our new Auberry Optimyst fire! It looks so much more realistic than any we’ve seen. Easy to refill the water tank (for the steam) and so simple to operate- with or without... See more
5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered n... See more
Company details
- Radiator Shop
- Air Conditioning Store
- Bathroom Supply Store
- Heating Equipment Supplier
- Home Improvement Store
Written by the company
Nationwide supplier of Designer Radiators, Electric Heating, Water Heaters, Hot Water Dispsensers, Air Conditioning Units and more.
Contact info
Unit 8, Oakney Wood Court, Selby Business Park, YO8 8FN, Selby, United Kingdom
- 01617 265 266
- sales@cgsstores.co.uk
- www.qbicheating.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replacement of faulty airconditioner
I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When I called De Longhi, they said that there is no warranty for their air conditioners! I was shocked and worried, because it had been an expensive investment for what I believed to be a high quality product. But although it had been over 30 days since I had received the airconditioner, QBIC Heating customer service arranged the collection of the faulty machine and a like for like replacement very efficiently. I now have a new machine which works well in the June heatwave. So I would recommend this company. The replacement was completely free of charge to myself.
Still not received my purchase yet
Still not received my purchase yet
Just received my fire it looks good very good service 👌 delivery a bit late but got there in the end
Still waiting
The fire came on time when it was supposed to we unpacked it and realise that the fake log on top were all smashed so phone the company explained what we found she asked for a picture to be sent by email which we did we are still waiting for a response
Excellent
Excellent, informative web site and prompt dispatch and delivery. E-mailed queries to customer service were answered quickly and pleasantly.
Great products at reasonable prices
Great products at reasonable prices. Easy to browse website. Ordering process is straightforward and delivery is quick
This is the second time you have asked…
This is the second time you have asked me to write a review about a product I haven’t yet received!
Nice heater
Nice heater
But i couldnt find the fittings they said to use !! All female tee pipe !!
Doesnt exist !!
Great service found/ sourced what I…
Great service found/ sourced what I needed even though it had become obsolete
I’ve still not received goods 2 weeks…
I’ve still not received goods 2 weeks later with no correspondence
Excellent on time and as ordered,used…
Excellent on time and as ordered,used for heating under bay window in bedroom to try and elliminate condensation, on a timer for early evening and a couple hrs early morning, very successful so thanks for a good product and service.
Product is Very good quality and easy…
Product is Very good quality and easy to assemble and fix on wall
Very happy with qauality of out put heat and setting timers
Easy to order straight forward good…
Easy to order straight forward good tracking facility.quick delivery excellent product.👍😁
The fire is now keeping my living room…cosy
The fire is now keeping my living room warm and comfortable, however we had to wait 8 days without a fire during which time the brass model we had ordered was discontinued so ŵe went for the black model and as s I said is doing a good job.
The delivery was on time and the driver cheerful and helpful.
Good reliable service
Excellent service…
Ordering the product we required was very easy, the price was competitive and the delivery was fast. Overall an excellent service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








