QBIC Heating (CGS) Reviews 

173
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When... See more

Rated 5 out of 5 stars

Very pleased with every aspect. Lovely looking radiator and good output. Good communication and seamless delivery. All round very good. Got a free standing Delonghi oil rad, had for 20 plus years... See more

Rated 5 out of 5 stars

Absolutely delighted with our new Auberry Optimyst fire! It looks so much more realistic than any we’ve seen. Easy to refill the water tank (for the steam) and so simple to operate- with or without... See more

Rated 5 out of 5 stars

5*'s for brilliant customer service, a very rare thing these days. We ordered the incorrect heater. Despite being our error, not only was it exchanged without anyfuss, the replacement was delivered n... See more

Company details

  1. Radiator Shop
  2. Air Conditioning Store
  3. Bathroom Supply Store
  4. Heating Equipment Supplier
  5. Home Improvement Store

Written by the company

Nationwide supplier of Designer Radiators, Electric Heating, Water Heaters, Hot Water Dispsensers, Air Conditioning Units and more.


Contact info

4.2

Great

TrustScore 4 out of 5

173 reviews

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4.2

All reviews

(173)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement of faulty airconditioner

I originally bought a De Longhi portable airconditioner in April from this company. It was delivered quickly but I only got to use it during the late May heatwave and unfortunately it was faulty. When I called De Longhi, they said that there is no warranty for their air conditioners! I was shocked and worried, because it had been an expensive investment for what I believed to be a high quality product. But although it had been over 30 days since I had received the airconditioner, QBIC Heating customer service arranged the collection of the faulty machine and a like for like replacement very efficiently. I now have a new machine which works well in the June heatwave. So I would recommend this company. The replacement was completely free of charge to myself.

5 June 2026
Unprompted review
Rated 3 out of 5 stars

Still waiting

The fire came on time when it was supposed to we unpacked it and realise that the fake log on top were all smashed so phone the company explained what we found she asked for a picture to be sent by email which we did we are still waiting for a response

9 March 2026
Rated 5 out of 5 stars

Excellent

Excellent, informative web site and prompt dispatch and delivery. E-mailed queries to customer service were answered quickly and pleasantly.

27 February 2026
Rated 5 out of 5 stars

Excellent on time and as ordered,used…

Excellent on time and as ordered,used for heating under bay window in bedroom to try and elliminate condensation, on a timer for early evening and a couple hrs early morning, very successful so thanks for a good product and service.

13 January 2026
Rated 5 out of 5 stars

The fire is now keeping my living room…cosy

The fire is now keeping my living room warm and comfortable, however we had to wait 8 days without a fire during which time the brass model we had ordered was discontinued so ŵe went for the black model and as s I said is doing a good job.
The delivery was on time and the driver cheerful and helpful.

30 December 2025

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