Pointless
Tried to get insurance from this company. Tried for a couple of hours over two days. System kept bringing up the wrong car. So I entered details manually, but it was changed back at the end. Tried speaking to someone, was told wait time of 10 minutes. After 40 minutes I was timed out. So I set up insurance with the parent company, first central. Exactly the same set up pages, exact same policy, but more expensive. But it stored correct car details, what I could not do with picnic. A ploy so you have to pay more? Or just teething problems? Just very frustrating.








