Phoeracosmetics Reviews 

409
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been using phoera cosmetics for a good while because they are good quality, fairly priced, vegan. Promptly delivered, all good.

Rated 5 out of 5 stars

I am 78 and still like to look presentable and groomed. I have brown age spots/sun damage and some red areas. I have never in all my many years of wearing foundation found one expensive or otherwise... See more

Rated 1 out of 5 stars

Really disappointed with my items, ordered a few items from the website to get a feel of their products, unfortunately the eye shadow arrived broken as did the eye crayon. The lipstick is the only thi... See more

Rated 1 out of 5 stars

I ordered a foundation, which was meant to have some free samples with it, an eyeliner and a lipstick. The foundation was fine, but no free samples received. The eyeliner was totally dry despite effor... See more

Company details


Contact info

3.7

Average

TrustScore 3.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(409)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Beginning to lose faith!

I only received 3 items from my order, when I questions it I had to retrieve the packaging from the bin because they wanted proof. I supplied this and they confirmed they would send the rest of my order, 3 days later yet again I only received part of the order, I have emailed them bit so far haven't received a reply!

6 July 2022
Rated 2 out of 5 stars

Order delivered really quickly

Order delivered really quickly. One item was out of stock and instead of deducting it from my bill I was asked if I wanted a refund or an alternative. I’d have liked a refund but could not find any way to get in touch with the company. This means I’ve ended up paying for an item I did not recieve.

19 May 2022
Phoeracosmetics logo

Reply from Phoeracosmetics

Hi, we are very sorry to hear this, Our contact details are on our website, we will like to resolve this for you as soon as possible please get in touch with us on contact@phoeracosmetics.co.uk, with your order details and the item that was out of stock.

Rated 5 out of 5 stars

Amazing mascara

Amazing mascara, it doesn't melt onto your face, smudge or clump. The pressed powder is long lasting and provides good coverage. Very fast delivery. Thank you!

11 March 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look