London Sperm Bank Reviews 16

TrustScore 4 out of 5

4.1

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Company details

  1. Sperm Bank

Written by the company

London Sperm Bank is the UK’s leading provider of donor sperm. We offer a wide range of donors, so you will be able to choose the right sperm to create your family. We pride ourselves on our quality, safety, and ethical approach. Each donated sample goes through rigorous testing so only the highest quality sperm is available, and pregnancy success rates with us are typically higher than with other sperm banks.


Contact info

4.1

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Friendly, professional and lots of support

We were quite overwhelmed when first starting our our journey looking for donors, but we found the LSB website easy to use and search to find a perfect match. There were plenty of options across a wide range of donors. The team were also on hand to answer our questions quickly and were so friendly and professional, offering lots of support.
Ordering was actually quite simple and they coordinated really well with our chosen clinic.
Overall, we had a very a positive experience and would recommend to anyone looking for a donor.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward & professional

Easy to use website, with filters for searching preferences in donor sperm.
I had contacted the team via email a few times to enquire about further information, the team always responded in a timely manner. Also, with professionalism and friendliness.
Once buying the sperm, the process between LSB and our chosen clinic was straightforward and didn't require much input from ourselves.
Since undergoing IVF treatment, I have kept LSB updated with our progress as part of the agreement, and again responses have always been quick and pleasant.
We didn't face any issues with LSB so would happily recommend to others looking for a trustworthy sperm bank.

28 October 2025
Unprompted review
London Sperm Bank logo

Reply from London Sperm Bank

Dear Samantha,

Thank you for taking the time to share your experience.

We’re pleased you found the website straightforward to use. We’ve designed it with recipients in mind to make the donor search as simple and stress-free as possible.

Our team is committed to providing a high level of care and ensuring a smooth process with partner clinics, so it’s always valued when that work is acknowledged. Your feedback speaks to the standards we strive to uphold every day.

Thank you for keeping us updated throughout your journey. It’s a privilege to support individuals and families through such an important time, and your recommendation is sincerely appreciated.

Warm wishes,
The London Sperm Bank Team

Rated 1 out of 5 stars

A child is a gift and not a right

This can never be right whatever way you look at it. A child is a gift from God and not a commodity that can be bought, sold or traded.

I was born into a home and grew up with a mother and father. I have a heritage and a family tree which helps bring security.

I came across a website recently:

thembeforeus.com

It says the following:

Over the past 50 years, culture, law and technology have elevated adult desires over children’s natural rights. The result is children whose development is hindered, who grow up in less safe and stable homes, who struggled with their identity, and who are starved of the maternal and paternal love they crave.

It goes on to say this under the heading:

Sperm or egg donor children experience profound struggles with their origins and identities.

65% of donor offspring agree. “My sperm donor is half of who I am.” 45% agree, “The circumstances of my conception bothers me.” almost half reports that they think about donor conception at least a few times a week or more often.

People really do have to start thinking about the child and not their personal desires.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional customer sevice

I felt very well looked after by their customer service - they responded so quickly and comprehensively to my (many!) queries in a kind and human way. I felt in very safe hands. Once I had selected a donor the process was again very smooth and I felt reassured that everything was legally and ethically compliant. Glad I chose this bank!

18 September 2024
Unprompted review
London Sperm Bank logo

Reply from London Sperm Bank

Thank you so much for your kind words! We're absolutely delighted to hear that you had such a positive experience with our customer service team. Providing prompt, thorough, and compassionate support is incredibly important to us, so it's wonderful to know that we made you feel reassured throughout the process.

We also appreciate your recognition of our commitment to legal and ethical compliance, as this is something we take great pride in ensuring for all our clients. We're so glad you chose London Sperm Bank and that your journey with us was smooth from start to finish.

If you have any further questions or need assistance in the future, we're always here for you!

Warm regards,
The London Sperm Bank Team

Rated 4 out of 5 stars

Good info but disorganised communication

Easy to pay and good information on donors, but email contact and consent forms were confused, I was left wondering if that disorganization extends to the samples.. hope not!

12 August 2024
London Sperm Bank logo

Reply from London Sperm Bank

Hi there,

Thank you for taking the time to share your feedback. We're pleased to hear that you found the payment process straightforward and appreciated the information provided on our donors. However, we’re genuinely sorry to learn that your experience with our email communication and consent forms was not as clear as it should have been.

We understand how important clear and organised communication is, especially in matters as sensitive as this. Please rest assured that we are taking your feedback seriously. We have already initiated a review of our processes to ensure that our communication is as clear and consistent as possible.

Regarding your concerns about the organisation of our samples, I want to assure you that we follow stringent protocols to maintain the highest standards of quality and safety. Your peace of mind is our priority, and we would be happy to discuss any concerns you may have in more detail.

Please don’t hesitate to reach out directly if you have any further questions or need any assistance. We’re here to support you every step of the way.

Warm regards,
The London Sperm Bank Team

Rated 4 out of 5 stars

The customer service was excellent

The customer service was excellent, as first timer to do this in my 40s is overwhelming, but you responded in such positive manner in this journey.

Hopefully I could give amazing feedback after my treatment. Thank your support ✨️

2 August 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback. We wish you all the best with your treatment!

Rated 5 out of 5 stars

Easy to use site and lovely service

Easy to use site and lovely service. Also was nice to be able to sign the form online as I don’t have a printer . Good communication as I got a call to Inform me about f when they were transporting. Would recommend them

7 August 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

Rated 5 out of 5 stars

Best service and very helpful

The website did not have enough details and clarity but when I telephoned in, I received all the information required in detail and very promptly.

1 July 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Thank you for being so helpful.

4 June 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

Rated 5 out of 5 stars

The company had good contact…

The company had good contact throughout. Questions were answered and new donors published regularly. Search options were clear yet thorough and the information given was so clear.

8 May 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

Rated 4 out of 5 stars

Friendly service

Friendly customer service when I called, and email updates kept me in the loop too very helpful.

9 May 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

Rated 4 out of 5 stars

Good

A good service - it would be helpful to receive confirmation when it has arrived at the clinic but otherwise no issues.

11 March 2024
London Sperm Bank logo

Reply from London Sperm Bank

Thank you, we appreciate your feedback!

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