Pharmulous Reviews 

1,290
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease and reliability of the ordering and delivery processes. Many appreciate the professional and friendly staff, who provide supportive guidance and clear explanations. Reviewers frequently mention quick dispatch, timely deliveries, and efficient handling of orders, often noting the convenience of choosing delivery dates and receiving updates. However, some customers also noted occasional delays with deliveries, with medication taking longer than expected or issues with tracking updates. A few other people also felt that the re-order process could be inefficient, citing discrepancies with forms or slow email responses.

What people talk about most

Service

Users describe positive interactions with service, highlighting it as consistently good, reliable, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast dispatch... See more

Order

Reviewers mention positive feedback about the ordering process, often describing it as easy, painless, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, kindness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more

Company replied

Rated 5 out of 5 stars

My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more

Company replied

Rated 5 out of 5 stars

Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight los... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Pharmacy
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.

Our commitment to safe, GP-led care

Written by the company

Trusted online healthcare, led by experienced clinicians
Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
Medical care reviewed by experienced UK clinicians
Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
Access treatment without visiting a clinic
Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
Confidential treatment delivered to your door
We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.

Contact info

Promotion box for Pharmulous

Your Trusted Pharmacy

Over 100 Private Treatments

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,290)

982 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick response and delivery time

Quick response and delivery time. Very happy and thank you

7 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your feedback.

We’re so pleased to hear you were happy with the response time and delivery, and we really appreciate you choosing Pharmulous.

Rated 5 out of 5 stars

I was so impressed …

I was so impressed with their response and support via their messenger chat for my query on re-ordering Mounjaro as I begin my weight maintenance. Plus their pricing is still brilliant. Pharmulous have got a loyal customer in me!

12 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your kind feedback.

We’re delighted to hear our messenger chat team were able to support you with your Mounjaro re-order as you move into weight maintenance.

It’s also great to know you’re happy with our pricing. We really appreciate your loyalty and are pleased to be supporting you on this next stage of your journey.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

11 May 2026
Pharmulous logo

Reply from Pharmulous

Many thanks for your feedback.

We’re really pleased to know you had an excellent experience with our customer service team.

Rated 5 out of 5 stars

The website is well designed and easy…

The website is well designed and easy to understand. I received a quick response after filling in all my details and the product was delivered within the time frame I selected. Overall a very good experience

5 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for sharing your experience.

We’re glad you found the website clear and easy to use, and that your order was reviewed and delivered within your chosen timeframe.

We really appreciate your feedback and are pleased to hear everything went smoothly.

Rated 5 out of 5 stars

Excellent customer service super fast…

Excellent customer service super fast delivery perfectly packaged

27 April 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your feedback.

We’re so pleased to hear you were happy with the customer service, speedy delivery and careful packaging.

Rated 5 out of 5 stars

Excellent service and quick delivery.

Excellent service and quick delivery.

11 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your kind feedback.

We’re pleased to hear you were happy with the service and that your order arrived quickly.

Rated 5 out of 5 stars

Maintenance Call

Been with Pharmulous for many months and have recently reached my target weight through using their weight loss medication. I wasn’t sure what to do next so booked a maintenance call with Dr.Mel. She was incredibly knowledgeable and a genuinely caring individual who made me feel incredibly confident that I’m ready for the next step of my maintenance journey. I am now much better informed and confident. I am so glad I chose Pharmulous! They are also so fair with their pricing and orders are approved and delivered promptly.

13 May 2026
Unprompted review
Pharmulous logo

Reply from Pharmulous

Thank you for such a lovely review.

We’re so pleased to hear that your maintenance call with Dr Mel left you feeling informed, supported and confident about the next stage of your journey.

Reaching your target weight is a fantastic achievement, and it’s wonderful to know our team has been able to help you feel prepared for maintenance. We really appreciate your kind words about our care, pricing and delivery service.

Rated 5 out of 5 stars
Pharmulous logo

Reply from Pharmulous

Thank you for taking the time to leave us a review.

We’re delighted to hear you found our service prompt and efficient.

Rated 5 out of 5 stars

Really easy to use ordering system

Really easy to use ordering system. Swift review and dispatch.

28 April 2026
Pharmulous logo

Reply from Pharmulous

We really appreciate your feedback.

It’s great to know you found the ordering system easy to use and that your review and dispatch were handled quickly.

Rated 5 out of 5 stars

Excellent service

Excellent service

7 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review. We’re really pleased to hear that you received excellent service.

We truly appreciate your feedback and support.

Rated 5 out of 5 stars

Efficient and reliable as always

Efficient and reliable as always! My ‘go to’ pharmacy.

7 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your kind review. We’re really pleased to hear that you continue to find Pharmulous efficient and reliable.

We truly appreciate being your “go to” pharmacy and thank you for your continued support.

Rated 5 out of 5 stars

Convenient and reliable

I’ve used Pharmulous and found it easy and convenient for ordering prescriptions. Delivery is reliable.

7 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review. We’re really pleased to hear that you’ve found Pharmulous easy, convenient, and reliable for ordering your prescriptions.

We truly appreciate your feedback and support.

Rated 5 out of 5 stars

Always professional and always delivers…

Always professional and always delivers goods on time. Great

6 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your kind review. We’re really pleased to hear that you’ve found our service professional and that your deliveries always arrive on time.

We truly appreciate your kind feedback and support.

Rated 5 out of 5 stars

Reliable, reasonable price and easy to use

Reliable and easy to use. Good communication and a bit cheaper than some of the better known online pharmacies out there.

6 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your kind review.

We’re really pleased to hear that you’ve found Pharmulous reliable, easy to use, and reasonably priced, with good communication throughout.

We truly appreciate your feedback and support.

Rated 5 out of 5 stars

5 Star

Fantastic service every time. I’m a loyal customer and always choose this pharmacy.

6 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review and for your loyalty.

We’re really pleased to hear that you receive fantastic service every time and continue to choose Pharmulous. Your support means a lot to us.

Rated 5 out of 5 stars

Prompt reply to messages/ advice

Prompt reply to messages/ advice. Quick delivery

29 April 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review. We’re really pleased to hear that you received prompt replies and advice from our team, as well as quick delivery.

We truly appreciate your feedback.

Rated 2 out of 5 stars

Not working

I don't know why injections stop helping me Ii feeling like I inject water in myself So disappointed

5 May 2026
Pharmulous logo

Reply from Pharmulous

Thank you for your review. We’re sorry to hear you feel disappointed with your treatment.

As your comments relate to how the medication is working for you rather than the service received, we would recommend contacting us directly through your account message centre so our clinical team can review this with you and provide appropriate advice.

Treatment response can vary from person to person, and it’s important that any concerns about effectiveness, dosing, injection technique, or suitability are discussed with a clinician.

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