It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole process from the start to me receiving the actual medication was very quick and very easy to complete and i was kept updated via email throughout the whole process. Information about the m... See more
Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
Company replied
Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight los... See more
Company replied
Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Pharmulous
Thank you for your review. We’re so pleased to hear you found the app easy to use and the service efficient. It’s great to know your delivery arrived within two days. We really appreciate your feedback.
Still await delivery two weeks after…
Still await delivery two weeks after next day delivery promise
23 April 2026
Reply from Pharmulous
Thank you for your review. We’re sorry to hear you are disappointed with the delay.
As outlined in our terms and conditions and order processing information, all orders are reviewed before they are approved for dispatch, including where next day delivery is selected. This is to ensure that orders are processed safely and appropriately.
According to our records, our clinical team required further information before your order could be approved and dispatched. A message was sent to you through your account message centre, and an email notification was also sent advising you to log in and respond. As we have not yet received the required information, your order is currently on hold.
Please log in to your Pharmulous account and respond to the message from our clinical team so that your order can be reviewed and processed as quickly as possible.
I ordered the mounjaro on the 28/4/26
I ordered the mounjaro on the 28/4/26, and requested that can I have it delivered on a certain date, and my order was delivered as requested. I truly recommend this company, the price is very good and a reliable service. Would definitely recommend using this company.
28 April 2026
Reply from Pharmulous
Thank you for your review. We’re delighted to hear your order was delivered on your requested date and that you were happy with the price and reliability of the service.
We really appreciate your recommendation and continued trust in Pharmulous.
Reply from Pharmulous
Thank you for your review. We’re pleased to hear you were happy with the service and really appreciate your feedback.
The ordering process was smooth and the…
The ordering process was smooth and the medication arrived the following day well packed and the ice pack still frozen.
21 April 2026
Reply from Pharmulous
Thank you for your kind review. We’re pleased to hear the ordering process was smooth and that your medication arrived the following day, well packed and properly chilled.
We really appreciate your feedback and are glad you had a positive experience with Pharmulous.
Excellent service from start to finish…
Excellent service from start to finish and spot on delivery from did
28 April 2026
Reply from Pharmulous
Thank you for your review. We’re delighted to hear you were happy with the service from start to finish and that your delivery arrived as expected.
We really appreciate your feedback and support.
Professional and trustworthy
Lots of easy-to-understand information. Feels trustworthy. Good value as well.
Communication was swift, as was delivery. Goods arrived sealed and cold and as described.
I intend to stick with this company.
20 April 2026
Reply from Pharmulous
Thank you for your review. We’re delighted to hear you found the information clear, the service trustworthy, and the communication and delivery swift. We’re also pleased your order arrived safely and as expected.
We really appreciate your feedback and your continued trust in Pharmulous.
Reply from Pharmulous
Thank you for your review. We’re pleased to hear you found the website easy to use and were happy with the service and speedy delivery. We really appreciate your feedback.
Reply from Pharmulous
Thank you for your review. We’re delighted to hear you found our service prompt and caring. We really appreciate your feedback and are glad we could support you.
5 stars very happy with Pharmulous
5 stars very happy with Pharmulous. I wouldn't go anywhere else.
17 April 2026
Reply from Pharmulous
Thank you for your lovely review. We’re so pleased to hear you’re happy with Pharmulous and truly appreciate your continued trust and support.
Best value pharmacy
Best value pharmacy, reasonably priced in comparison to other pharmacies. I also had a consultation and it was very very helpful.
17 April 2026
Reply from Pharmulous
Thank you for your kind review. We’re pleased to hear you found our pricing reasonable and that your consultation was helpful. We really appreciate your feedback and are glad we could support you.
Reply from Pharmulous
Thank you for your kind review. We’re delighted to hear you were happy with the fast delivery and customer service. We really appreciate your feedback and look forward to supporting you again.
Reply from Pharmulous
Thank you for your kind review. We are so pleased to hear that you found the ordering process seamless and the delivery prompt.
Recommended for Mounjaro prescription. Will use again!
Straightforward assessment process to access Mounjaro.
Prompt delivery, with a specific delivery time, which helps with planning.
23 April 2026
Reply from Pharmulous
Thank you for your review. We are delighted to hear that you found the assessment process straightforward and the delivery prompt and convenient. We truly appreciate your recommendation and look forward to supporting you again in the future.
Reply from Pharmulous
Thank you for your kind review. We are so pleased to hear that your delivery was great as usual, and we truly appreciate your continued support.
Pharmulous service is always great
21 April 2026
Reply from Pharmulous
Thank you for your kind review. We are pleased to hear that you continue to have a great experience with Pharmulous.
Reply from Pharmulous
Thank you for your review. We are delighted to hear that your delivery was so quick and that you were very happy with the service.
Super Speedy
Yet again, can't fault Pharmulous.
My order was approved, shipped and received within 20 hours.
Highly Recommend
21 April 2026
Reply from Pharmulous
Thank you for your review. We are delighted to hear that your order was approved, shipped and received so quickly. We really appreciate your continued support and recommendation.
Reply from Pharmulous
Thank you for your feedback. We are delighted to hear that you found the ordering system easy to use and that your product was delivered in a timely manner.
Smooth and fast delivery
16 April 2026
Reply from Pharmulous
Thank you for your review. We are so pleased to hear that you found the service smooth and the delivery fast.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.