It was a very pleasant surprise to find extra insulation added to the package, in the form of a silver air pocket pouch. This made a huge difference to the frozen gel cooler, there were still lumps of... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My husband has been with pharmulous for a long time and I've moved to them after being with a pharmacy, who whilst cheaper, can't offer a precise delivery date of your choosing. So far they've been g... See more
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Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight los... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent experience
Excellent experience, i switched pharmacy to Pharmulous and it was seamless. And they do one of the best maintenance plans on the market, and they were cheaper than my previous pharmacy for weight loss. They also let you choose DPD delivery which give you a 1 hour time slow. They let you pick Royal Mail too but that could turn up any time that day. I highly recommend Pharmulous for weight loss.
1 June 2026
Reply from Pharmulous
Thank you for your review and for choosing Pharmulous.
We're delighted to hear that your switch to Pharmulous was seamless and that you've been pleased with both our pricing and maintenance programme. We work hard to make ongoing weight management treatment as accessible and flexible as possible, so it's great to know that this has made a difference to your experience.
We're also pleased that you found our delivery options helpful. We appreciate that reliable delivery is important, particularly for temperature-sensitive medications, and we're glad the flexibility of choosing between DPD and Royal Mail has been valuable to you.
Thank you for your recommendation and for taking the time to share your experience. We wish you continued success on your weight loss journey.
Post Surgery Review & Maintenance Appointment
I had previously been on Mounjaro from December 2024 until April 2026 and had to stop due to planned surgery where the consultant required me to be off the medication for 6 weeks plus. I have been a Pharmulous customer from September 2025 and have never had a bad experience. I had my first consult around maintenance with Dr Amel in March 2026, she was extremely helpful, personable and provided the best holistic and personal advice possible on the run up to my surgery, how to taper down and maintenance advice. We agreed to meet again post surgery to discuss my maintenance options and recovery. At this appointment Dr Amel, was very interested in my journey/experience, my recovery as well as understanding what I hoped to achieve by restarting the medication. Her interest was both genuine and professional, I did not feel rushed and felt the advice was very appropriate, supportive and made from a place of sound clinical rationale. After the review I followed up with discharge letters, progress photos and information from my wound clinic review the following day, which Dr Amel reviewed swiftly and approved my order. Overall another excellent experience with Pharmulous and Dr Amel - thanks again for everything!
9 June 2026
Unprompted review
Reply from Pharmulous
Thank you for taking the time to share such a detailed review of your experience.
We are delighted to hear that Dr Amel was able to support you both before and after your surgery, and that you found her advice helpful, personalised and clinically appropriate throughout your journey. We believe that weight management should be approached holistically, particularly during significant life events such as surgery and recovery, so it is wonderful to know that you felt listened to, supported and never rushed during your consultations.
We are also pleased that your post-operative review and follow-up were handled smoothly and that the additional information you provided could be reviewed promptly to support safe and appropriate prescribing.
Thank you for your continued trust in Pharmulous since 2025 and for allowing us to be part of your journey. We will be sure to share your kind comments with Dr Amel and the wider clinical team.
We wish you continued success with your recovery and maintenance journey.
Excellent company
I’ve been using pharmulous now for a year since entering maintenance and they’ve been nothing short of excellent
4 June 2026
Reply from Pharmulous
Thank you for your wonderful review and for trusting Pharmulous with your care over the past year.
We're delighted to hear that your experience with us throughout your maintenance journey has been nothing short of excellent. Supporting our patients for the long term and helping them maintain their progress safely and confidently is incredibly important to us.
Thank you for your continued trust and loyalty. We truly appreciate your support and look forward to continuing to be part of your journey for many years to come.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you were pleased with our pricing and fast delivery. We work hard to provide excellent value alongside a reliable and efficient service, so it's wonderful to know we met your expectations.
Thank you for choosing Pharmulous. We truly appreciate your support and look forward to assisting you again in the future.
Highly recommend this company
Highly recommend this company. Very happy with product, communications, service and delivery
4 June 2026
Reply from Pharmulous
Thank you for your wonderful review.
We're delighted to hear that you've been happy with our product, communication, service, and delivery. Providing a seamless and reliable experience for our patients is always our goal, so it's fantastic to know we've met your expectations across every aspect of our service.
Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to assisting you again in the future.
Reply from Pharmulous
Thank you for your continued support and for taking the time to leave a review.
We're delighted to hear that your experience was as good as ever and that you were pleased with the quick service. Consistently providing efficient, reliable care is something we strive for, so it's wonderful to know we've continued to meet your expectations.
Thank you for choosing Pharmulous. We truly appreciate your trust and look forward to supporting you again in the future.
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that you found our service excellent and professional. Providing high-quality care, expert guidance, and a seamless experience for our patients is always our priority, so it's wonderful to receive feedback like yours.
Thank you for choosing Pharmulous and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that your experience was quick and on time. Our team works hard to ensure orders are processed efficiently and delivered promptly, so it's great to know we met your expectations.
Thank you for choosing Pharmulous. We truly appreciate your support and look forward to assisting you again in the future.
Keep being Pharmtastic!
Easy site to navigate and once you’ve completed your assessment and been recommended your treatment options, it’s simple to create your order and proceed.
It usually takes a couple of days for the pharmacist to approve the order, but once done you get your prescription pretty much the next day!
Pharmulous has been fabulous and an absolute lifesaver for me, thank you! I’ve used them 3 times now and will continue to come back again and again…
My only gripe/suggestion as that once you’ve registered and return to the site for a repeat prescription, there’s no option to bypass the assessment again. This is a little frustrating, but not a major issue. Hopefully something can be done in the future as I’m on HRT and will need to keep returning every 12 weeks, for life 🤞🏼
3 June 2026
Reply from Pharmulous
Thank you so much for your fantastic review and for your continued trust in Pharmulous.
We're delighted to hear that you've found our website easy to navigate and that the ordering process has been straightforward. It's also wonderful to know that you've received your medication promptly once approved and that our service has made such a positive difference for you.
Our clinical team carefully reviews every order to ensure treatment remains safe and appropriate, which is why approval can sometimes take a couple of working days. We always aim to process orders as efficiently as possible, and we're pleased that your prescriptions have then arrived so quickly.
We also appreciate your valuable feedback regarding the repeat assessment process. For returning customers, there is a reorder option available through your dashboard, which involves fewer questions than the initial assessment. The purpose of these check-ins is to ensure that your medication continues to be safe, suitable, and effective for you, while allowing our clinical team to monitor any changes that may affect your treatment.
Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to continuing to provide a "Pharmtastic" service for many orders to come!
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that you found our service efficient and that our team was helpful when you needed advice. Providing timely support and expert guidance is a key part of the care we strive to deliver to every patient.
Thank you for choosing Pharmulous and for taking the time to share your experience. We truly appreciate your support and look forward to assisting you again in the future.
Reply from Pharmulous
Thank you for your continued support and for taking the time to leave a review.
We're delighted to hear that you've found our service efficient and reasonably priced, as always. We strive to provide high-quality care, excellent service, and great value for our patients, so it's wonderful to know we've consistently met your expectations.
Thank you for choosing Pharmulous. We truly appreciate your trust and look forward to supporting you again in the future.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you found the ordering process easy and that your delivery arrived quickly. We work hard to ensure a smooth and efficient experience from start to finish, so it's wonderful to know we met your expectations.
Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your support and look forward to assisting you again in the future.
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you've found our service reliable. Providing a dependable, professional experience for our patients is something we take great pride in, so it's wonderful to receive feedback like yours.
Thank you for choosing Pharmulous and for placing your trust in us. We look forward to continuing to support you in the future.
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that you've found our team to be kind and supportive. Providing compassionate, patient-centred care is at the heart of everything we do, and it's wonderful to know that this has made a positive difference to your experience.
Thank you for choosing Pharmulous and for taking the time to share your feedback. We truly appreciate your support and look forward to helping you again in the future.
I always have a positive experience…
I always have a positive experience when I use Pharmulous find them very helpful and professional in there dealings,I would highly recommend them over other online Pharmacist.
3 June 2026
Unprompted review
Reply from Pharmulous
Thank you for your kind review.
We're delighted to hear that you consistently have a positive experience with Pharmulous and that you find our team helpful and professional in all of your interactions with us.
Providing high-quality care, excellent customer service, and a seamless experience for our patients is always our priority, so it's especially rewarding to receive feedback like yours.
Thank you for your recommendation and for choosing Pharmulous. We truly appreciate your trust and support and look forward to continuing to assist you in the future.
Fabulous pharmacy
Been with Pharmulous a while and they have been fabulous. Dr Mel is so helpful and supportive, can't recommend them enough!
2 June 2026
Unprompted review
Reply from Pharmulous
Thank you for your wonderful review and for being part of the Pharmulous family for some time.
We're delighted to hear that you've had such a positive experience with us and that Dr Mel has been helpful and supportive throughout your journey. Providing personalised care and ongoing support is incredibly important to us, so your kind words mean a great deal.
Thank you for your recommendation and for placing your trust in Pharmulous. We look forward to continuing to support you in the future.
Easy and quick processw
Easy to go through the online ordering process, good email communication. My medication was reviewed quickly and there was a minor issue with evidence I had uploaded which I promptly fixed and it was looked at and approved that same day and I received my medication the very next day. I am very impressed.
29 May 2026
Reply from Pharmulous
Thank you for your review.
We're delighted to hear that you found the online ordering process straightforward and that our email communication kept you well informed throughout. It's great to know that when a minor issue arose with the evidence provided, you were able to quickly resolve it and that our team reviewed and approved your submission the same day.
We understand how important timely access to medication is, which is why we aim to process orders within 1–2 working days (excluding weekends and bank holidays). We're pleased that your medication was approved and delivered so promptly.
Thank you for your kind words and for choosing Pharmulous. We truly appreciate your support and look forward to assisting you again in the future.
Overall Excellent Service
The initial consultation took a bit longer than expected but once I had contacted them I got an excellent service which I was very happy with.
22 May 2026
Reply from Pharmulous
Thank you for your review and for sharing your experience with us.
We're pleased to hear that, after getting in touch with our team, you received the excellent service you were looking for and were happy with the support provided. We appreciate your patience during the initial consultation process and understand that waiting longer than expected can be frustrating.
Our standard order processing time is typically 1–2 working days, excluding weekends and bank holidays, and we always aim to process and dispatch orders as efficiently as possible. Providing responsive, high-quality care is very important to us, and we're delighted that we were able to assist you and ensure a positive overall experience.
Thank you for choosing Pharmulous, and we look forward to supporting you again in the future.
Mostly positive experience but the…
Mostly positive experience but the discount code I had been given did not work. Delivery was also on the slow side compared with a previous provider although still acceptable.
5 May 2026
Reply from Pharmulous
Thank you for your review and for sharing your experience with us.
We're pleased to hear that, overall, you had a positive experience with Pharmulous. We're sorry to learn that the discount code you received did not work as expected. If this ever happens again, please don't hesitate to get in touch with us, and a member of our team will be more than happy to investigate and assist you.
Regarding delivery, we appreciate your feedback. Please note, our standard order processing time is 1–2 working days, excluding weekends and bank holidays, and we always aim to dispatch orders as efficiently as possible.
Thank you for choosing Pharmulous and for taking the time to provide your feedback. It helps us continue to improve our service.
This pharmacy is simply the best
This pharmacy is simply the best! The customer service is fantastic, and everyone is so professional. I’d totally recommend it 100%!
28 May 2026
Reply from Pharmulous
Thank you so much for your wonderful review. We're thrilled to hear that you've had such a positive experience with Pharmulous.
Providing exceptional customer service and professional care is at the heart of everything we do, so it's incredibly rewarding to receive feedback like yours. Your recommendation means a great deal to us and to the entire team.
Thank you for choosing Pharmulous and for taking the time to share your experience. We look forward to continuing to support you in the future.
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