PC Kings Reviews 

404
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency, promptness, and professional approach to resolving technical issues. People commend the staff for their approachable, knowledgeable, and patient manner, making complex problems easy to understand. Reviewers frequently highlight the very reasonable pricing and excellent value for money, often noting that nothing is too much trouble for the team. Consumers frequently express high levels of trust and loyalty, often stating they would not use any other service for their computer needs. Many appreciate the convenience of home visits and the ability of the service to quickly resolve a wide range of technical problems, from complex hard drive issues to setting up new devices.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting its excellence, professionalism,... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Price

Clients share positive opinions on price, consistently finding the fees and charges to be very reasonable and... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the prices as... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers experiencing significant issues like a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never used PC Kings before but after a quick phone call Steven visited the following day. A stubborn and complex hard disk capacity problem was rendering my PC unworkable. Within just 1 hour Steven h... See more

Company replied

Rated 5 out of 5 stars

Used the services of PC Kings for the first time. 5*****s straight and simple. After a long time met a PC expert, someone who can 'lend their ears' with patience and listen to the tech-woes of a comp... See more

Company replied

Rated 5 out of 5 stars

I made an appointment with Steve to resolve issues I had with my computer, printer/scanner, and also my Bing doorbell. He came to my house at the appointed time and within approximately 2 hours had r... See more

Company replied

Rated 5 out of 5 stars

Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble... See more

Company replied


Company details

  1. Computer Support and Service Company
  2. Appliance Repair Service
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Repair Service
  6. Technical Service

Written by the company

PC Kings offers a complete home technology service across Merseyside. Also specialising in computer repairs, upgrades, setup and maintenance. With 25 years of technology support in education, volunteering with RNIB and other charities. Supports all brands of laptops, desktops, Wi-Fi, printers, networks with setup and minor fixes of TV’s, tablets, mobiles and most home tech. Supports all platforms of email, website, data management, software, Microsoft, Apple, Android and Google systems. System migrations of PC’s, tablets, phones, email with data and system restores for the home or small businesses. A complete and trusted technical service provided to your door, remotely or at premises with fast turnaround of issues. With enhanced DBS clearance, passion of technology, years of experience to deliver a trusted comprehensive service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

404 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(404)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve was very knowledgeable and…

Steve was very knowledgeable and helpful, and would recommend steve with any of your pc issues.

12 May 2025
Unprompted review
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Reply from PC Kings

Thanks William for your comments and five star rating. Your feedback will help future potential customers choose PC Kings for their computer repairs and home technical support.

Rated 5 out of 5 stars

Great experience

Great experience, fixed my laptop which would not boot up and then I bought an hour of Steve's time to work remotely on some security changes on my laptop.

Really great service, would definitely use again.

1 May 2025
Unprompted review
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Reply from PC Kings

Thanks Sue, it was a pleasure to fix your laptop and ensure it was protected. Your 5 star review will help other future potential customers choose PC Kings to support them. Look forward to supporting you again should you require.

Rated 5 out of 5 stars

A minor miracle and incredible value.

A computer which wouldn't stay on for more than a fraction of a second has,like Lazarus, been miraculously resurrected. A failed memory module and a couple of dodgy fans were the problem and I fully expected it not to be repairable. Since Steve started working on my computer, it's actually better than when I bought it new. It's now housing superior components compared to those used in fabrication and the performance of the system is showing a marked improvement. The price for this little miracle was absolutely a bargain, a newly reborn pc for less than seventy pounds. With the work done on the system I bought to replace Lazarus, I now have two quality machines for under a ton. Top quality work and unbeatable value for money, I can't recommend him highly enough. Delighted with the service.

22 April 2025
Unprompted review
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Reply from PC Kings

Thanks Patrick for your 5 star review and comprehensive commentary. It was a pleasure to return the PC working at the levels it should. Was glad to receive such a positive review, thanks again.

Rated 5 out of 5 stars

had a massive headache with computer

had a massive headache with computer, PC Kings diagnosed and repaired in a few days with a great price.

1 February 2025
Unprompted review
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Reply from PC Kings

Thank you Kathy for your 5 star feedback. It was a pleasure to return your computer working as expected.

Rated 5 out of 5 stars

PC Kings

We always get PC Kings in for any instillations or advice. They always give a good service and nothing is too much trouble for me them. I would confidently recommend them, they are trustworthy and very reliable.

12 April 2025
Unprompted review
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Reply from PC Kings

Thank you Christine. Your 5 star feedback and kind words are really appreciated. Always a pleasure to support you with anything technical.

Rated 5 out of 5 stars

Great job by steven

Great job by steven
Punctual and knowledgeable, thanks for sorting all the issues out
Would highly recommend

3 April 2025
Unprompted review
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Reply from PC Kings

Thanks Raymond, your comments and rating are appreciated. Was a pleasure to setup your device.

Rated 5 out of 5 stars

Recovered old memories

I spoke with Steve about my laptop storage. He gave great advice and installed larger storage at very reasonable price.
I also had a problem with my storage unit which I bought from currys. I used it once to download photographs and videos which I had made over numerous years.
Currys advice was to delete all the data and start again.
Steve advised he could attempt to recover the data which he did much to my relief. He also had the recovered data loaded onto a 2 tb portable storage. All done at reasonable cost.

8 April 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you John for your feedback and 5 star rating. A pleasure to restore your data and services. Cost is important and charge a fair price for the services PC Kings offers.

Rated 5 out of 5 stars

Unbeatable service at unbelievable prices.

Had to order a part, so visited twice. Installed and commissioned a new cd-rom and optimised my system. For the time spent on the job and the impact on my computer, he could reasonably have charged twice what he asked for. Very happy with the service provided, any issues in future and Steve'll be first person called.

17 March 2025
Unprompted review
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Reply from PC Kings

Wow, great review and your 5 star rating is much appreciated. Like to keep the price down and charge what is fair. A pleasure to resume services on your PC.

Rated 5 out of 5 stars

Steve sorted out the problem very…

Steve sorted out the problem very quickly and I was very pleased with the result.
Will always use PC Kings. Excellent company.

4 March 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Rosie, your 5 star review and comments are really appreciated. Look forward to supporting you again should you need assistance.

Rated 5 out of 5 stars

Very impressed with service

Very impressed with service - Steve diagnosed the problem immediately & arranged to pick up my laptop same day. He kept me up to date with timescale re ordering & delivery of parts, and the work was completed quickly. Thank you!

7 February 2025
Unprompted review
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Reply from PC Kings

Thanks a lot GeeBee. Your comments and 5 star feedback is appreciated. Was glad to return your laptop working as it should and quickly.

Rated 5 out of 5 stars

great service and advice.excellent…

great service and advice.excellent price.good communication prior to arrival.no hesitation in recommending p.c.kings

27 January 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Brian for your 5 star review and sharing your positive opinion of PC Kings. A pleasure to resolve the issues you had.

Rated 5 out of 5 stars

Very thorough

Very thorough and completed my repair in a timely manner. Will use again.

9 January 2025
Unprompted review
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Reply from PC Kings

Thanks Stuart. Appreciate your comments and the 5 star feedback you have selected. Was a pleasure to return your PC working and a lot faster than it was.

Rated 5 out of 5 stars

Full Gaming PC set up

Steve was absolutely fantastic and helped set up my son’s gaming PC .
Nothing was an issue and it was fully set up with all his Xbox games moved across
Would highly recommend

20 December 2024
Unprompted review
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Reply from PC Kings

It was a pleasure to get your son's PC ready to use for Christmas. It's not an easy task but all was done in time. Thanks for taking the time to provide your feedback and 5 star rating.

Rated 5 out of 5 stars

Problems Solved

Once again a quick and totally effective service from PCKings. Steve is easy to work with and always seems to find an answer to whatever issue I have brought to him.

20 December 2024
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Bernie. My career of almost 30 years in the technology field has me solving most issues I face on a daily basis. Always a pleasure to resolve them for you. Your comments and 5 star rating is appreciated.

Rated 5 out of 5 stars

Clearly Explained Every Detail

Steve explained everything clearly to me and really helped me to understand all the main issues. I left the meeting feeling 100% better.

17 December 2024
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks John. I like to make sure customers understand so customers can be better users and possibly fixers to a certain extent. Your comments and 5 star rating is appreciated.

Rated 5 out of 5 stars

Problems solved again.…

Thanks again for solving my computer and mobile phone problems.
It's so re-assuring to have someone so knowledgeable, reliable and trustworthy.

2 December 2024
Unprompted review
PC Kings logo

Reply from PC Kings

Always a pleasure to resolve any issues and resume faulty services previously. Thank you for your comments Michael, appreciated.

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