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tSmart Reviews 5,347

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TrustScore 5 out of 5

5.0

Electronics Repair Shop
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, often highlighting specific individuals for their excellent service. Many people appreciate the quick and efficient service, especially for repairs, noting that their devices were fixed in a timely manner. The quality of the products and repairs is frequently mentioned as excellent, with many consumers expressing satisfaction with the results and the value for money. Customers also consistently commend the customer service for being understanding and providing good advice. The convenience of the service and the overall positive experience lead many to highly recommend the company for various repair needs and product purchases.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the fast, efficient, and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being helpful,... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the staff for being kind,... See more

Product

Reviewers mention positive feedback about product. Customers praise the good quality of gadgets and... See more

Price

Customers consistently report positive experiences with pricing. Many reviewers found the prices to be good,... See more

Based on these reviews

Rated 5 out of 5 stars

One of the best repair stores out there, had amazing experience with tSmart the team fixed my iPhone 17pro just under an hour. Thank you so much .

Rated 5 out of 5 stars

Can't reccomend the tSmart Strand team enough. They have provided quick, careful, considerate service for repairing my iphone when a charger head got stuck in it and helping me when I have needed to b... See more

Rated 5 out of 5 stars

Nasir was extremely professional, helpful and patient in helping me with the questions I needed solutions to. He is a credit to your team and an invaluable member of staff. I will definitely come to h... See more

Rated 5 out of 5 stars

The worker has very friendly and helpful and quick in fixing my phone. Definitely recommend the company to anyone needing to get their phone fixed.

Company details

  1. Electronics Repair Shop
  2. Computer Repair Service
  3. Mobile Phone Repair Shop

Written by the company

tSmart established in 2019, over the years we have grown to be of the industry leaders in smart devices repair. Our services, quality and reputation are most important and have driven us to succeed. Started with a single store in Earl’s Court, Kensington. tSmart had grown to 5 stores across central London, and plan on opening more storefronts nationwide in the near future. tSmart provide repair services to most portable devices, such as mobile phones, tablets, iPads, laptops and MacBooks. Our experienced staff, extensive knowledge, skills, and sophisticated equipment put us ahead of the competition. Our certified technicians are trained to provide superior services, highly specialised & advanced repairs, and most beneficial solution to your situation.

Contact info

5.0

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

Wonderful experience at tSmart…

Wonderful experience at tSmart Clerkenwell road their brand new 8th location Hakim was extremely helpful and knowledgeable
Highly recommend to visit them and get all your tech needs Nice clean store in great location

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good service from the tSmart they…

Very good service from the tSmart they fixed my water damaged iPhone 13 Pro Max fixed and I’m very happy for that and they charged very affordable price ….. the store is fully filled with more varieties phone cases and all of them are really nice ….

16 April 2026
Unprompted review

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