PC Kings Reviews 

404
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency, promptness, and professional approach to resolving technical issues. People commend the staff for their approachable, knowledgeable, and patient manner, making complex problems easy to understand. Reviewers frequently highlight the very reasonable pricing and excellent value for money, often noting that nothing is too much trouble for the team. Consumers frequently express high levels of trust and loyalty, often stating they would not use any other service for their computer needs. Many appreciate the convenience of home visits and the ability of the service to quickly resolve a wide range of technical problems, from complex hard drive issues to setting up new devices.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting its excellence, professionalism,... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Price

Clients share positive opinions on price, consistently finding the fees and charges to be very reasonable and... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the prices as... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers experiencing significant issues like a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never used PC Kings before but after a quick phone call Steven visited the following day. A stubborn and complex hard disk capacity problem was rendering my PC unworkable. Within just 1 hour Steven h... See more

Company replied

Rated 5 out of 5 stars

Used the services of PC Kings for the first time. 5*****s straight and simple. After a long time met a PC expert, someone who can 'lend their ears' with patience and listen to the tech-woes of a comp... See more

Company replied

Rated 5 out of 5 stars

I made an appointment with Steve to resolve issues I had with my computer, printer/scanner, and also my Bing doorbell. He came to my house at the appointed time and within approximately 2 hours had r... See more

Company replied

Rated 5 out of 5 stars

Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble... See more

Company replied


Company details

  1. Computer Support and Service Company
  2. Appliance Repair Service
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Repair Service
  6. Technical Service

Written by the company

PC Kings offers a complete home technology service across Merseyside. Also specialising in computer repairs, upgrades, setup and maintenance. With 25 years of technology support in education, volunteering with RNIB and other charities. Supports all brands of laptops, desktops, Wi-Fi, printers, networks with setup and minor fixes of TV’s, tablets, mobiles and most home tech. Supports all platforms of email, website, data management, software, Microsoft, Apple, Android and Google systems. System migrations of PC’s, tablets, phones, email with data and system restores for the home or small businesses. A complete and trusted technical service provided to your door, remotely or at premises with fast turnaround of issues. With enhanced DBS clearance, passion of technology, years of experience to deliver a trusted comprehensive service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

404 reviews

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No recent history of asking for reviews

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4.9

All reviews

(404)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Tablet problems and PC update

Messaged Steven to see if he could assist with problems with my wife's tablet and also update our PC whilst he visited.Within 2 hours Steven arrived and performed both tasks with his expert knowledge and was happy with the outcome of both tasks and would recommend him and shall definitely use his services in the future

28 August 2025
Unprompted review
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Reply from PC Kings

Thanks Gordon, your 5 star rating and comments are appreciated. A pleasure to assist with the issues experienced. Look foward to supporting you again should you require it.

Rated 5 out of 5 stars

PRINTER PROBLEM

Since i got a new broadband provider, my printer would not work. Steve came on time and fixed it' I have had him before, he is an excellent worker, and he really knows his stuff. His prices are very reasonable I would not go anywhere else with my computer problems.

27 August 2025
Unprompted review
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Reply from PC Kings

A pleasure to resolve your printer issues. Thanks for your 5 star reveiew and comments provided, appreciated. Look forward to supporting you again should you require.

Rated 5 out of 5 stars

I highly recommend PC Kings to you

I highly recommend PC Kings to you. Steven King was the consummate professional in every way possible. He was extremely knowledgeable, helpful, reliable and very quick to reply and keep me up to date with the progress of the job. Nothing was too much trouble for him and he charged very reasonable prices too. I am so happy I have found someone who I can trust and I will not hesitate to go to him again. Bob Picthall.

28 August 2025
Unprompted review
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Reply from PC Kings

Thank you Bob for a great review, your comments will help other potential customers choose PC Kings to support their comnputer repairs and home technology issues. A pleasure to get you back up and running with the required upgrade.

Rated 5 out of 5 stars

Excellent service …

I have used Steve at PC King several times. He has always tried to fit in with the times to suit me which was a bonus. I have no knowledge of computers and he has always been ready to show me without being patronising. His charges l think are good although l don’t shop around as l am more than happy with his service.

15 August 2025
Unprompted review
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Reply from PC Kings

Thank you for your comments and five star rating, appreciated. A pleasure to support you for all your technical support requirements.

Rated 5 out of 5 stars

Brilliant service

Brilliant service! From start to finish, absolutely perfect! Really reasonable and great communication throughout. Thank you. x

18 August 2025
Unprompted review
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Reply from PC Kings

Thanks Bex for your 5 star rating and your comments. Happy to know your service was delivered to a good level. A pleasure to get your tech working again.

Rated 5 out of 5 stars

Knowledgeable, efficient and trusted

Another home visit from PC Kings, arranged quickly and carried out promptly.
Once again, my problem dealt with efficiently and with ease.
Good communication and follow up service if needed.

8 August 2025
Unprompted review
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Reply from PC Kings

Thanks Janet. Your 5 star rating and comments are greatly appreciated. A pleasure resolving your technical issues.

Rated 5 out of 5 stars

Steven is the principal engineer

Steven is the principal engineer. He has helped me may times and I never consider any alternative. He is friendly cheerful, efficient and absolutely knows his stuff. His speciality is home visits, which really suits me. He gives great value. Strongly recommended.

15 August 2025
Unprompted review
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Reply from PC Kings

Great review Lawrence, thanks a lot. Your 5 star rating and comments will help other potential customers to choose PC Kings for their support and home services.

Rated 5 out of 5 stars

Great!

Fixed in record time and great price. Picked up and dropped off. Doesn’t get better than that.

13 August 2025
Unprompted review
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Reply from PC Kings

Thanks Patricia. Was happy to provide a quick turnaround for the upgrade. The pickup/drop off service offers a more convenient service to customers. Your 5 stars and feedback provided is much appreciated.

Rated 5 out of 5 stars

Always an outstanding service

Always an outstanding service from PC Kings and competitively priced. Would provide 6 stars if I could.

6 August 2025
Unprompted review
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Reply from PC Kings

Thanks Mark, your comments and possible 6 star rating is greatly apreciated. Here is your rating as a customer: ⭐⭐⭐⭐⭐⭐😁

Rated 5 out of 5 stars

Thankfully my system has few problems…

Thankfully my system has few problems but when it does I have always relied on Steve from P C Kings.
I can say without bias his service is second to none and always a very fair price.
I d be lost without him

29 July 2025
Unprompted review
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Reply from PC Kings

Thanks Tommy, always been a pleasure to get your PC back to normal. The cause is not always apparent and some of them have been unusual. I appreciate your 5 star review and comments.

Rated 5 out of 5 stars

Microsoft Email Repair

When having various issues in certain aspects of either the computer or Microsoft applications which in this situation was GMail which has resulted in the application not performing to its full capacity etc.Therefore, I’ve liaised with PC Kings to highlight the problem which was and is generally resolved there and then through a remote session.

Depending on the issue with the computer device there are times that the computer may have to be taken away for repair maintenance Although, the device will be returned within a reasonable timeframe etc.

I strongly recommend PC Kings to anyone who has computer issues being as the service is reasonably priced along with being an efficient service.

22 July 2025
Unprompted review
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Reply from PC Kings

Thank you Mark for your 5 star review and appreciate the many comments on the services provided. Has been a pleasure supporting you with the various issues you have had. I endeavour to provide the services you describe to all customers and was happy to provide this to you.

Rated 5 out of 5 stars

Great guy

Reliable good very nice person and reliable and good prices

9 July 2025
Unprompted review
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Reply from PC Kings

Thanks Alan! Your comments and 5 star rating are really appreciated. A pleasure to upgrade your PC.

Rated 5 out of 5 stars

Great local business

Great local business, professional and prompt service.

Highly recommended couldn't fault the service .

16 July 2025
Unprompted review
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Reply from PC Kings

Thanks DD, your 5 star rating and comments are appreciated. A pleasure to resolve your technical issues.

Rated 5 out of 5 stars

A true gent providing an excellent service

I found Steve via the internet. I needed help !! and Steve kindly called round the next day to take a look for me. (excellent service).
I needed a new router installing and in short ... I had cocked things up by resetting it ! .. and lost my internet connection.
Steve found the issue immediately and after organising retrieving the necessary information from my provider... I was soon up and running and back online. This man is a wizard. Not only did Steve sort this for me without breaking sweat ... he very kindly gave my PC a severe looking at and a tune up. Years of accumulated programs via my click happy downloading and additional "software updates" that were no longer in use or even needed. He managed to free up 7 gig of space for me. I cant speak high enough of the service I received from Steve .. a great guy .. an absolute pleasure to meet and to do business with .... and very patient with me and my questions. Steve gave me lots of advice for specific programs to download to help my set up for my uses and nothing was too much trouble for him. All at a great price that didn't make my eyes water !
He made time for me . Which is a rare quality these days. I thank you sincerely. Best Regards Degs

12 July 2025
Unprompted review
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Reply from PC Kings

Wow, a great write up of the services provided. Thank you for taking the time to provide such a positive review. Almost 30 years in the technical service has brought a lot of experience so can provide a wide range of support services. If I see anything whilst I'm fixing issues, I will advise or take action. One of the companies services is to impart enough knowledge for people to become more self reliant and confident in using technology effectively.

Rated 5 out of 5 stars

Fantastic service

Steven of PC Kings has just set up my new PC. He transferred all the data from my old device, and when an outdated program caused damage to Windows, he identified the cause of the problem and remedied it. He used a home visit and remote session to achieve that and texted me later to ensure that my new computer was running efficiently & that I was happy with the result.

Additionally, he removed an annoying error message that kept appearing on my iPhone.

In summary, Steven provides an excellent service at a reasonable rate, without the need to disconnect your device, leave it at a computer store for several days just to be charged a fortune and then take it home and have to put all the cables back.

Graham F

2 July 2025
Unprompted review
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Reply from PC Kings

What a great review, thanks for taking the time to provide your positive comments. When issues arise, I always try to get things back on track, no matter how complex. When there are complications, will see it out until fixed and customer is happy with the outcome. Will tackle almost any technical issue. With 28 years technical experience, I'm in a great position to provide a wide range of support.

Rated 5 out of 5 stars

Absolutely 1st class service

Absolutely 1st class service from Steve at PC Kings. Set up a wifi booster system, which greatly improved the signal. Extremely polite and courteous. I would 100% recommend this guy, also the cost was very reasonable.

27 June 2025
Unprompted review
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Reply from PC Kings

Great review Steve, appreciated. A pleasure to improve the poor signals you had. Internet should be at optimal levels now with setup and better connection types.

Rated 5 out of 5 stars

Printer Problem.

Had Steven out to sort out printer problem. All sorted now. Always excellent customer service from PC Kings. Thanx Ste. Mike Foley.

19 June 2025
Unprompted review
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Reply from PC Kings

A pleasure to resolve your technical issues. Thanks for your 5 star feedback, Michael, appreciate your comments.

Rated 5 out of 5 stars

Fantastic reliable

Steven was extremely helpful, reliable and knowledgeable. The help and support provide was one of the best experiences provided from a technical company. Highly recommend using this company. It is also very rare to have find a company that will come and do home visits and this was just what we needed and all issues resolved the same day.
Will definitely be using in the future if I encounter any problems

2 June 2025
Unprompted review
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Reply from PC Kings

Wow, such a great review. Thanks a lot! Was happy to resolve your issues and to receive your feedback. Look forward to supporting you again should you require additional help.

Rated 5 out of 5 stars

Great Service

Steven is very responsive and also got to the bottom of my laptop's issue, which was a complex one. For an additional cost, he also offered to improve the speed of my laptop which has made a big difference to its use. Very satisfied with the service from PC Kings

24 May 2025
Unprompted review
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Reply from PC Kings

Thanks Liam. Your feedback and 5 star ratings will certainly help other potential customers choose PC Kings to provide their support and computer repairs. It was a pleasure to fix and imporve the performance of your laptop.

Rated 5 out of 5 stars

Reliable and friendly - would recommend

Contacted PC Kings for home IT technical support.
Offered a quick appointment.
Service was professional and friendly.
Steven is knowledgeable and experienced and was able to set up everything as I requested.
Reliable and friendly service and reasonably priced.
Would recommend PC Kings and will be a returning customer when needed.

14 May 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Janet. It was a pleasure setting everything up for you. Your great review will help other potential customer choose PC Kings for their services. Look forward to supporting you again should you need.

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