PC Kings Reviews 

404
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being first-class, efficient, and prompt, with many highlighting the staff's professionalism, knowledge, and helpfulness. People appreciate the reasonable pricing and excellent value for money, often noting that nothing is too much trouble for the team. The service is frequently described as a godsend, with many consumers relying on the company for various computer and IT issues, including home visits and remote assistance. Some people also felt that the product transformation, such as replacing an HDD with an SSD, made their devices feel brand new.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting its excellence, professionalism,... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Price

Clients share positive opinions on price, consistently finding the fees and charges to be very reasonable and... See more

Value for money

Customers consistently note positive experiences with value for money, often describing the prices as... See more

Product

Reviewers highlight ambiguous aspects of product, with some customers experiencing significant issues like a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Never used PC Kings before but after a quick phone call Steven visited the following day. A stubborn and complex hard disk capacity problem was rendering my PC unworkable. Within just 1 hour Steven h... See more

Company replied

Rated 5 out of 5 stars

Used the services of PC Kings for the first time. 5*****s straight and simple. After a long time met a PC expert, someone who can 'lend their ears' with patience and listen to the tech-woes of a comp... See more

Company replied

Rated 5 out of 5 stars

I made an appointment with Steve to resolve issues I had with my computer, printer/scanner, and also my Bing doorbell. He came to my house at the appointed time and within approximately 2 hours had r... See more

Company replied

Rated 5 out of 5 stars

Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble... See more

Company replied


Company details

  1. Computer Support and Service Company
  2. Appliance Repair Service
  3. Computer Repair Service
  4. Electrical Repair Shop
  5. Repair Service
  6. Technical Service

Written by the company

PC Kings offers a complete home technology service across Merseyside. Also specialising in computer repairs, upgrades, setup and maintenance. With 25 years of technology support in education, volunteering with RNIB and other charities. Supports all brands of laptops, desktops, Wi-Fi, printers, networks with setup and minor fixes of TV’s, tablets, mobiles and most home tech. Supports all platforms of email, website, data management, software, Microsoft, Apple, Android and Google systems. System migrations of PC’s, tablets, phones, email with data and system restores for the home or small businesses. A complete and trusted technical service provided to your door, remotely or at premises with fast turnaround of issues. With enhanced DBS clearance, passion of technology, years of experience to deliver a trusted comprehensive service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(404)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had fantastic service from this small…

I had fantastic service from this small company.A real genuine person.Had all my systems up and running in less than hour.Highly recommended…….

5 January 2026
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you Paul, your great comments and 5 star rating are appreciated. There were a few tasks to complete and happy to setup and resolve any outstanding issues.

Rated 5 out of 5 stars

PC Kings attended my home

PC Kings attended my home, on time, and completed programming my computers and I-phones as requested.
Steve also repaired my laptop, getting correct lid spare rapidly. Completely satisfied with all work and professionalism of Steve.

16 December 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Was glad to receive your positive review and comments. Was a pleasure to setup and resolve the issues you had. Customer satisfaction is top priority and glad to hear you were completely satisfied with the services provided.

Rated 5 out of 5 stars

Steve has been an absolute godsend in…

Steve has been an absolute godsend in helping this dinosaur move into the modern world. I’ve struggled with the tech side of running my business and home as I had to take over suddenly when my husband became unwell. Now I’m able to call on Steve for help and support it’s a great relief.

28 December 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you for your reviews Janet. Was glad to receive your comments and 5 star rating. Whatever your home and business requires, I should be able to make your processes work. In most cases, should be able to make them work better.

Rated 5 out of 5 stars

Excellent local service

Excellent local service, fixed my laptop issues in the day- fast, friendly, reasonably priced and efficient. Thank you - would highly recommend.

15 December 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you for your reviews KSD, appreciate the time taken to provide them. Your comments will help pursuade future customers choose PC Kings to provide their computer repairs and home technology support.

Rated 4 out of 5 stars

Steve is always prompt & provides an…

Steve is always prompt & provides an excelent service.He is patient when I have difficulty understanding a paticular element that I am struggling with on my computer.

3 December 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you for your comments and 4 star rating Ann. I endeavour to provide simple instructions to some thing that is complex. Ideal outcomes are customers who are more self sufficient with their technology.

Rated 5 out of 5 stars

Not only was the service outstanding I…

Not only was the service outstanding I was advised months ago of the best products for my requirement. Nothing is any trouble. Terrific service. I am very happy. Thank you.

8 December 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you Bernard for your 5 star rating and comments, appreciated. A pleasure to advise and help getting your new laptop into service.

Rated 5 out of 5 stars

Amazing service

A great guy with expert knowledge. Now I know where to go everything there's something I cant fix!

20 November 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Paul for your comments and 5 star rating. Appreciate the review and repeat custom should you need further assistance.

Rated 5 out of 5 stars

…Superb efficient service.

Prompt efficient service from Steve who has more than a wealth of technical knowledge. I had a problem connecting my Wi-Fi printer to my devices and without his expertise I would have ben unable to connect them. Well done and would highly recommend him.

27 November 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Great review David, appreciate your 5 star rating and comments. It wasn't a straight forward issue but glad to resolve it in the end.

Rated 5 out of 5 stars

First class IT support

The service provided by Steve at PC Kings is first class. He's very knowledgeable and is able to visit me at my office to resolve the various IT issues that need fixing. He's invaluable to me and my business (I'm a self employed surveyor), able to resolve any IT matter be it PC, laptop or smart phone related. I've been a client of his for many years and have found him to be consistently reliable. I'm happy to recommend him to anyone needing IT support.

7 November 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Wow, what a great review, thanks a lot for all the positive comments. Has always been a pleasure to resolve any of the issues you have had. Your comments and 5 star rating will certainly help other potential customers choose PC Kings for their computer repairs and home technical support.

Rated 5 out of 5 stars

Above and Beyond

I needed more than a computer technician and PC Kings was the right choice.
I was looking for help and support editing and uploading videos for You Tube and they did a great job!
I would highly recommend this Company. They're always on time and prices are very fair.

30 September 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Great review Michelle, appreciate your 5 star rating and comments. I was previously a computer technician in a school who are often GP's in tech covering all kinds of support topics. I enjoy the creative side of tech and was a pleasure supporting you with your videos.

Rated 5 out of 5 stars

I needed Steven's help to solve a…

I needed Steven's help to solve a problem with transferring my email address book to a new computer, which I'd tried without success, and he was able to do. I would recommend him.

20 October 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks KO for your 5 star review. Appreciate your comments as this will help future customers choose PC Kings to provide assistance with their support needs.

Rated 5 out of 5 stars

Very efficient worth his weight in gold

Work complete and Steve brought hard drive back inside 24 hours Set everything up including sorting the printer and helping with a Gov.uk verification The man’s a genius nothing is too much trouble
Very reasonable prices so glad our friend recommended him

9 October 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Wow, thank you for your comments. I wish I had my weight in gold as the price has sky rocketed recently. 😜 Was happy to return your PC all working better than it did. Do like to provide a comprehensive service that covers all requirements. Even the things not on the list. If I can help out, I will. Your comments and 5 ⭐ rating are appreciated.

Rated 5 out of 5 stars

Set up new computer,transferred data from old computer

Steve came and stayed two hours to set up the new computer.He is a pleasant and reliable person who really knows computers, All questions where answered and up to now the computer has worked well, no problems.I would not use anybody else for any computer problems i may have in the future,he can be relied upon.

2 October 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you William for your great review and 5 star rating. Appreciate your comments and was a pleasure to get you running again on your new PC. Look forward to supporting you again should you require it.

Rated 5 out of 5 stars

Initially taking my pc to Steve because…

Initially taking my pc to Steve because it was running slow
I found him to be very knowledgeable and efficient sorting things
I would definitely recommend him for that personal touch !!

8 October 2025
Unprompted review
PC Kings logo

Reply from PC Kings

A great review Peter, appreciate your comments and 5 star rating. A pleasure to provide you with appropriate upgrades.

Rated 5 out of 5 stars

Easy and great to deal with

Came to my home and realised it couldn’t be fixed. Took it away and it came back 2 days later fixed. Steve was brilliant with constant contact and giving me my options as well as prices. Returned my PC and it’s good as new if not better.

2 October 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you for your 5 star review and comments on the services. Was a pleasure to resolve the issues and apply an upgrade on your PC.

Rated 5 out of 5 stars

5 stars

Really happy with PC Kings service and price, we've used them before and will again if needed. Steven was professional, prompt and cost effective. Well worth recommending

26 September 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you for your 5 star review and comments. Appreciate you choosing PC Kings again to provide support for your devices. Look forward to provide further support should you require it.

Rated 5 out of 5 stars

Always promt

Always promt, gets the job done every time.
Competitive price

15 September 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thanks Michael, your comments and 5 ⭐ rating helps future customers choose PC Kings for their computer repairs and home technology support.

Rated 5 out of 5 stars

A very big thank you to Steven

A very big thank you to Steven, i found on Google and having trust issues i took a risk and it has well paid off. I have found Steven to be very polite, friendly and trustworthy. I am housebound from cancer and so Steven came round to collect the laptop and within a few days received a phone call to explain what the problem was and will promptly deliver it back. The price is reasonable and has allowed me to make payment in a few days when we receive our benefits. I will sing his praises, reccommend to all and hope Steven does well with his business. There needs to be more people like Steven in the world. It would be nice if i could buy refurbished samsung tablets and phones, fingers crossed.

15 September 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Great review Alex, your comments and 5 star review are most welcome. Customers like the pickup/drop off service as it's convenient. Appreciate your recommendations and was a pleasure to fix the issue on your device.

Rated 5 out of 5 stars

Always use Ste

I have used Ste a couple of times for my cameras he’s always been professional respectful helpful. Explains what it is ge won’t leave till hes happy it’s working the way it should be working. He set them up on my phone too. There was a bit of a problem because the original fitter is no longer in this country a for security reasons we couldn’t get past it but he persevered and we got there.he had to get me a new part an cane back to replace that too I would definitely use Ste and I’ve recommended him to friends and family

4 September 2025
Unprompted review
PC Kings logo

Reply from PC Kings

Thank you Linda for your great review. Some technical issues can be quite complicated and require multiple steps to resolve. I like to try all possible options before I throw in the towel. I apreciate your recommendations and look forward to supporting you again, should you require.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look