Payusatax 

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Rated 1 out of 5 stars

Paid taxes due in full plus a convenience fee through payusatax.com, received confirmation number for successful payment. Today, I received notice from IRS that I still owe the money. This transaction... See more

Rated 1 out of 5 stars

I paid $500 to PayUSATax as well as a $9.95 convenience fee when I filed my extension with them. They fraudulently took my money and never sent it in to the IRS, nor did they file the extension. The... See more

Rated 1 out of 5 stars

Try the tax advocate line. 877-777-4778 Unlike attempts to talk to anyone at regular IRS departments, or payusatax this service is a perfectly run and has people that answer and actually help. Li... See more

Rated 1 out of 5 stars

same complaints as all other posters on this site, got the tax letter saying taxes were unpaid a month and ten days following payment and email receipt. The receipt has a different verification number... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE!!!

Paid taxes on 4/18/23 and checked IRS website says payment pending. Tried calling Payusatax no answer. Just sent them an email, which will probably go no where. I will now contact my bank for fraud. How can the IRS use a thrid party that does this to people trying to pay off debt? I will be looking into filing with an attorney for class action if this does not get resolve quick!

3 May 2023
Unprompted review
Rated 4 out of 5 stars

Payment shows pending on IRS.gov after one day- So far, so good! …

After reading reviews of all three of the card payment options I was nervous about all of them. So I made three small payments- one with each service yesterday. Today all three show as pending on irs.gov. So far, so good. I wanted to use a card to at least get points for these payments. It says it could take one to two weeks to fully process. So after that time frame passes, I will come back and update my review

1 May 2023
Unprompted review
Rated 1 out of 5 stars

They billed two credit cards to the…

They billed two credit cards to the tune of $8300. Called them 6 times on hold for 1+ hour you cannot reach anyone. Filed as fraud with my CC company.

Reaching out to my state to file a complaint. Total scum bag company. Do not use!

16 April 2023
Unprompted review
Rated 1 out of 5 stars

DOUBLE CHARGED AFTER 2 WEEKS

I use this company last year and I I received a letter from the IRS weeks later that I owed them money for taxes I had to call the IRS and talk to them numerous times and explain to them that I had paid the taxes but they said they never received it so I had to pay them again and then received a check this year for a double payment. Well I paid my federal taxes on April 3rd 2023 with a credit card and then 15 days later I was charged in my checking account for the same amount. I called and was on hold for almost an hour and a half no answer so I finally gave up and disputed the transaction with my credit card company and allowed the payment to go through on my checking account. I will never use this company ever again and anybody saying this company is amazing and awesome with five star reviews, they're full of s**t!

21 April 2023
Unprompted review
Rated 1 out of 5 stars

payusatax double billed my taxes to the…

payusatax double billed my taxes to the tune of $2089! I just spent 110 minutes on hold trying to reach somebody. Do not give these people your bank/CC info! I used debit so now my bank 'can't' help. I've got less than 40 in my account now and I have bills coming.

19 April 2023
Unprompted review
Rated 2 out of 5 stars

Answer your phone!

I was leery about making a one time payment to the IRS for 2023 tax debt. I did receive an email. However, concerned bc automated email. Said payment recurring. WTH! I never agreed to this. It should be a one-time payment. I've been calling the 800# for a week. Excessively long wait times. can't reach a live person!!! Notifying my cc company to be on the lookout for any fraudulent transactions.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Fake reviews

Fake reviews. I paid them in full and then I got my tax returns within two days. Got a message from the irs that it was approved. This is a fake review sight with fake reviews.

19 April 2023
Unprompted review
Rated 1 out of 5 stars

This company must be some type of scam merchant

I'm here to relay the same sentiments as all the other 1 star review. Went on the sham website to pay my taxes put in all my sensitive information, debit card no etc hit send and nothing! no aknowledgement from the website that a transaction took place no email follow up. I called Payusatax.com and was on hold for 2 hrs. I eventually got frustrated and hung up as no-one answered my call. I had to take things into my own hands and called my bank to cancel my debit card so I can make another payment trough a more reputable website to ensure my taxes are paid on time. My biggest fear is ending up like the reviewers who said they sat around waiting for email confirmations, received none and was then left with IRS penalties for their payments not being sent. Never again

17 April 2023
Unprompted review
Rated 1 out of 5 stars

This is a terrible service

This is a terrible service. I should have looked at reviews first. I made a mistake that I needed to correct. There is no way to get in touch with them. I now have to go through my credit card companies to resolve it. What a mess and over nothing really. It should have been resolved easily.

14 April 2023
Unprompted review
Rated 1 out of 5 stars

Luckily I did not submit a payment

I did not submit a payment through this website, while typing down my information on the payment page I noticed that the values were changed. I repeat, values such as date of birth, tax identification number WERE BEING CHANGED (to incorrect values). I would not be surprised if this was being done to create evidence to support the claim that the payments were not recorded by the IRS because of incorrect records inputted by the user.

I am honestly stunned that the IRS advertises this company for the payment of taxes, this is sad and shameful.

10 April 2023
Unprompted review
Rated 1 out of 5 stars

Not A Trustworthy Source

DO NOT TRUST
-They don't send a receipt.
-Cancel your card immediately to protect your money!
-Not liable for non-payment to IRS
-Read their Terms and Conditions, it basically says they can take your money and you can't do anything about it, including legal action.

4 April 2023
Unprompted review
Rated 1 out of 5 stars

Awful not real.

Awful. Sadly came to this site because i saw my balance on the IRS website was not paid and i had been paying it through pay USA tax.com. I called them to ask why and was ok hold for four hours with no answer till i read these reviews and called my bank for a stop payment and now i have to call the IRS. my account on IRS is flagged due to non payment which i thought was paid. Awful this is a fraud i have no idea how it seemed like the IRS signed off on this being safe.

27 March 2023
Unprompted review
Rated 1 out of 5 stars

they do not sent funds to the IRS..The…

they do not sent funds to the IRS..The IRS is in cahoots with these guys they have to be why would they endorse this scam agency on their website. I used them to pay past due taxes IRS never got them. I tried to call they never answer after 4 hours on hold. I tried to call IRS and was on hold for 45 minutes. Why isnt everyone calling the IRS about this. Im not the only one who has been scammed by Payusatax obviously. flood the IRS with calls so they get them off their website DONT USE PAYUSATAX!!! your money will be gone

24 March 2023
Unprompted review
Rated 1 out of 5 stars

24 Monthly Payments NOT POSTED - WHERE IS MY MONEY

I have been making payments for my grandparents for 24 months. They have paid exactly $4,872. We received a letter from the IRS asking for payment. PAYUSATAX had not been sending the payments made to the IRS and I am currently on hold for over 4 hours waiting for someone to answer. My bank account has been charged and I want to know where the money is!!!!!

Update: 3/17 have been on the phone for 6 hours and the line got disconnected.

16 March 2023
Unprompted review

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