Parents Booking Reviews 

148
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers had a great experience with this company. Customers frequently mention that the general booking process is remarkably quick, highly straightforward, and exceptionally simple, allowing users to arrange multiple appointments effortlessly. People deeply appreciate the automatic allocation features and convenient mobile accessibility that collectively save valuable time and significantly reduce everyday scheduling stress. Some reviewers were not happy with the website, pointing out specific technical issues such as difficult logins, mobile formatting flaws, and navigation hurdles. Consumers also noted that finding open slots can sometimes feel quite frustrating when system availability is limited or restricted to single time choices.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how quick and straightforward the... See more

Booking process

Users describe positive interactions with booking process, highlighting a simple and well-thought-out user... See more

Website

Reviewers highlight negative aspects of website navigation and accessibility, pointing out that logging in is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great for booking multiple slots quickly, autoallocation of timings based on availability was really handy! It was shame that it only puts slots in your calendar one at a time, but that's a minor is... See more

Company replied

Rated 5 out of 5 stars

Parents Booking is so easy to use and is highly customizable. I love the suggest bookings facility. I really makes thing easier. I also like that everything can be edited and times changed, especially... See more

Rated 5 out of 5 stars

I don’t often leave reviews but this was such a great system by comparison to another system I’ve had to use, that I felt compelled to leave a review today. Simple, well thought out user experie... See more

Company replied

Rated 5 out of 5 stars

Easy login. Fast and easy on mobile to use. There is an option for confirmation with few minutes of waiting countdown in case you may have changed your mind. And you can add your booking to your calen... See more


Company details

  1. Software Company

Written by the company

4000+ schools trust Parents Booking, a family-owned, premium-level Scottish education technology service, to help schedule their parent-teacher meetings (for in-person and/or timed video meetings) wraparound (breakfast and after-school) child care bookings, event ticketing and club sign-ups.


Contact info

4.1

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(148)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Hai the booking system is ok but not…

Hai the booking system is ok but not satisfactory because no more options like manual bookings have multiple time slots are there but where as here it is showing only single

9 February 2026
Unprompted review
Parents Booking logo

Reply from Parents Booking

Good morning Harika,
I'm sorry, I don't completely understand your problem but if you want to email hello@parents-booking.com with your school's name, we'll help you book the best schedule possible :)

Rated 5 out of 5 stars

Really easy scheduling

Really easy to do. I just had to click a couple of buttons and all the scheduling was done for me. I thought it might churn out odd times no one wanted, but they all line up so can be in and out within 90mins!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy to use

Quick and easy to use, although I made these bookings late in the day, the system was able to identify a sequence without significant time gaps thereby reducing wasted time

2 February 2026
Unprompted review
Rated 1 out of 5 stars

not happy only the same timing keep…

not happy only the same timing keep popping out all time to me 15;30pm only

28 January 2026
Unprompted review
Parents Booking logo

Reply from Parents Booking

Hi Hannatu,
I'm very sorry the only appointment time remaining was one you did not want. Can I suggest you contact the school office to ask if they can make a different arrangement for you? I'd also be grateful if you could remove the one-star rating, because we're not responsible for the appointments all being taken - the platform isn't at fault here and bad reviews do have a big affect on our score :)

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