Paragon Skills Reviews 

1,139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 354 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professional approach, which significantly boosted their confidence and learning journey. Many people found the courses and learning materials to be clear, well-structured, and easy to understand, contributing to a positive and effective user experience. Reviewers often highlight the exceptional customer service, noting that the team is always available, responsive, and goes above and beyond to ensure success. However, some customers also noted initial difficulties, specifically mentioning feeling disheartened or lacking support due to issues with previous tutors at the start of their journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors and the entire team for... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with their overall... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, frequently highlighting the exceptional... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the high quality of... See more

Quality

Reviewers mention positive feedback about quality, highlighting the high-quality tutor support and guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

331 reviews in the last 12 months

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Rated 4 out of 5 stars

Nvq l3 lead adult care worker

I have just completed my nvq l3 lead adult care worker with paragon skills. I had a long journey, having to have a break in learning due to family life but paragon were great in helping me through this and pushing me to finish when I was at the last hurdle, I’m so grateful I did it. My first few tutors weren’t the most helpful but my last tutor Jolene Hornsby really helped me get through it persevering with me - she really is a great asset to paragon.

9 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your experience with us. We’re so pleased you persevered and successfully completed your qualification, what a fantastic achievement! We really appreciate your honest feedback and are glad that Jolene was able to support you through the final stages of your journey. We’ll be sure to pass on your kind words, and we wish you all the very best for the future.

Rated 5 out of 5 stars

Paragon skills have been so supportive…

Paragon skills have been so supportive with my diploma I have just completed! I want to especially thank Luke, Heather and Judy for all their encouragement and help, making the workshops informative as well as a time to interact with other students. Also another shoutout to Judy Baxter for all her ongoing support from start to finish giving me the confidence to push myself to achieve the top grade I achieved.

17 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you so much for your kind feedback! We’re delighted to hear you felt supported throughout your diploma. Luke, Heather, and Judy will be thrilled to know they made such a positive impact on your experience. Congratulations on achieving a top grade, we wish you all the very best in your future!

Rated 5 out of 5 stars

Brilliant service

My tutor Joanne Heritage was always available throughout my course and supportive of my studies and endeavours. She paid attention to my needs and knew how to optimise my potential. She was always genuine in her concern towards me, I felt my tutor went the extra mile for me.

Thank you Joanne.

16 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Zaynab. We’re so pleased to hear how supported you felt throughout your course and that your personal tutor helped you reach your full potential. It’s wonderful to know you felt genuinely cared for and guided every step of the way. Congratulations on your achievement, and thank you for sharing your experience with us.

Rated 5 out of 5 stars

My apprenticeship and support from my tutor Joanne Heritage

I recently completed my apprenticeship and I am very happy with my experience. English is my second language, so at the beginning I was a little worried about studying and completing all the work. It was not always easy and sometimes it was quite difficult, but thanks to my tutor everything went smoothly.

My tutor Joanne Heritage, was very patient, supportive and always explained things clearly. She helped me believe in myself and supported me through the whole course.
She was always helpful, understanding and patient. Whenever I had questions or needed extra explanation, she was there to guide me.

In the end I passed my apprenticeship with distinction, which made me very proud. I am very grateful for all the support and encouragement I received.
I would like to say a big thank you to my tutor and the whole apprenticeship programme. The course was challenging, especially because English is my second language, but with the right support it became a great learning experience.

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing such a thoughtful review, Monika, and huge congratulations on achieving a distinction in your apprenticeship. That is an incredible accomplishment, especially while studying in your second language.

Well done on everything you’ve achieved, you should be very proud of yourself.

Rated 5 out of 5 stars

Joanne heritage was my tutor and i…

Joanne heritage was my tutor and i couldnt thank her enough for helping me through my level 3.

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Erin, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how much your personal tutor supported you throughout your journey. Well done on your achievement, and thank you for sharing your experience with us.

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with Paragon skills, mainly thanks to my tutor Joanne Heritage. She was always available to chat to if I had any questions, explained things really clearly and made the experience run so smoothly. I would highly recommend Paragon. Thanks Again Joanne!

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your review, Ben! We’re so pleased to hear you had such a smooth and positive experience, and that your personal tutor was there to support you every step of the way.

Thank you for the recommendation, and well done on your achievement!

Rated 5 out of 5 stars

Paragon skills is a perfect institution…

Paragon skills is a perfect institution for all the professional courses and apprenticeships. Their module structure and teaching and learning methodology is perfectly use a friendly and student able to learn a lot of theories and practical scenarios. I successfully complete my apprenticeship with paragon skills and I passed with good results. I would like to gratitude all the paragon team. I want to thank Joanne Heritage my personal tutor. Joanne always followed my progress and always encourage to achieve a good result. Joanne is a friendly and professional tutor and I felt like a good mentor. Joanne always emotionally supported when I was behind the timelines. I have no words to thank you Joanne. I would like to recommend paragon skills for any potential future students.

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful review, Deshika, and congratulations on successfully completing your apprenticeship! We’re delighted to hear how much you valued the structure of the programme and the blend of theory and practical learning.

Thank you for your recommendation, we’re proud to have been part of your journey and wish you every success moving forward.

Rated 5 out of 5 stars

Apprenticeship


My tutor Harisa Ahmed has been very supportive throughout my course. They explain things clearly and always make time to help when I need support. Their guidance has helped me improve my knowledge and confidence. I really appreciate all the help and encouragement during my apprenticeship.

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Mehnaz! We’re so pleased to hear how supportive your personal tutor has been throughout your apprenticeship. Well done on your progress, and thank you for sharing your experience with us!

Rated 5 out of 5 stars

All staff that work for paragon are…

All staff that work for paragon are lovely and will always help you with work whenever you need. Have been so helpful towards my level 2 apprentice course

9 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Ruby! We’re so pleased to hear you’ve felt supported by the team throughout your Level 2 apprenticeship.

Well done on your progress, and thank you for sharing your experience with us.

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream…

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, dedication and support throughout this journey was tremendous. Juggling between work, life and studies was taking a toll on me, but she was there to guide me through it all. I am immensely grateful for her and proud of my accomplishments.

Maureen James

9 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your heartfelt review, Maureen, and huge congratulations on completing your Level 3 apprenticeship!

We’re so pleased to hear how much your personal tutor supported and guided you throughout. You should be very proud of everything you’ve achieved, we certainly are!

Rated 5 out of 5 stars

Great training provider and tutor

Great training provider and tutor, thank you.

9 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your review, Chloe! We’re so pleased to hear you had a positive experience with both the training provider and your tutor. Congratulations on your achievement, and thank you for choosing Paragon Skills.

Rated 5 out of 5 stars

Level 3

Just completed my level 3 with paragon skills, Melissa my accessor was just brilliant, always available , reachable and ready to assist in any shape or form, thank Melissa!!

26 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your review, Raphael, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how supportive and accessible your personal tutor was throughout your journey. It’s fantastic to know their guidance made such a positive difference. Well done on your achievement!

Rated 5 out of 5 stars

Paragon skills

The apprenticeships was dense with knowledge and the tutors assigned were extremely knowledgeable and passionate, in particular Sam Harvey was extremely helpful and supported me with accomplishing a certificate.

3 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your great review, Enrico! We’re so pleased to hear you found the apprenticeship rich in knowledge and that your personal tutor supported you in achieving your certificate. It’s wonderful to know their passion and expertise made a difference to your experience. Congratulations on your achievement!

Rated 5 out of 5 stars

Ive just finished my level 3 lead adult…

Ive just finished my level 3 lead adult care workers NVQ. At 17 years old i didnt think id get a very high level in it but my tutor Harisa Ahmed made it possible and i came out with an even better grade than i ever thought possible. Thank you so much

26 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful review, Chloe, and huge congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship!

Achieving such a strong result at just 17 is an incredible achievement, and it’s great to hear how much support and encouragement your personal tutor gave you along the way.

Well done on everything you’ve accomplished, we’re really proud of you!

Rated 5 out of 5 stars

Well done

I liked ,how my tutor explained everything to me.
She supports me a lot.
Workshops were clear and easy to understand.
I really enjoyed the course.

26 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Aneta! We're so pleased to hear how clearly your personal tutor explained everything and how supportive the experience felt throughout your apprenticeship. It's great to know the workshops were clear and enjoyable too. Congratulations on completing your course, we're proud to have been part of your journey!

Rated 5 out of 5 stars

We have been consistently impressed by…

We have been consistently impressed by the quality of service provided by Paragon Skills. Their social care apprenticeship programmes are well‑structured, responsive to the needs of our workforce, and delivered with genuine care for learners’ development. Communication is clear and timely, and their trainers take the time to understand our organisation, our values, and the realities of frontline practice. As a result, our apprentices feel supported, confident, and motivated. They have become a trusted partner in developing our staff, and we highly recommend them.

26 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Paul. We're delighted to hear how well our programmes and approach are supporting your workforce. Understanding your organisation and delivering training that reflects real frontline practice is really important to us, so it’s wonderful to know your apprentices feel confident and motivated as a result. We truly value the partnership and your trust in Paragon Skills. Thank you for the recommendation!

Rated 5 out of 5 stars

Had an exceptional tutor

I'm not sure if my tutor, Racheal Wright would see this but she truly is brilliant and amazing. After I had tutors changed, she then came on board and smashed it from day one, with plenty of encouragement and knowledge sharing. Now I have completed my Level 3, with a distinction. Thanks Paragon Skills

26 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Goke, and huge congratulations on achieving a distinction in your Level 3 apprenticeship! We’re so pleased to hear how much of a difference your personal tutor made once they came on board, offering encouragement and guidance right through to completion. Well done on your achievement, and thank you for sharing your experience with us!

Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Paragon Skills, mainly thanks to my tutor Jo Murray. Jo has been incredibly supportive, patient, and encouraging throughout my course. She explained everything clearly, always made time to help, and genuinely cared about my progress. Her guidance made a huge difference to my confidence and success. I couldn’t have asked for a better tutor and would highly recommend Paragon Skills.

26 June 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Robin! We’re so pleased to hear how positive your experience has been and how much support your personal tutor provided throughout your course. It’s wonderful to know their guidance helped build your confidence and contributed to your success. Thank you for the recommendation, and well done on everything you’ve achieved!

Rated 5 out of 5 stars

My journey with Paragon skills

I have just completed my NVQ Level 3 in Adult Care Leadership with Paragon Skills with a distinction and I really had a positive experience from start to finish. The course was well-structured, supportive and helped me grow in both confidence and leadership within my role.
I especially want to thank my tutors, Jo Murray and Francesca Gilbert, for their continuous support and encouragement throughout my journey. They were always approachable, knowledgeable, and patient, making the whole process much less stressful. Their guidance, feedback, and motivation truly made a difference in helping me successfully achieve my qualification. Also thanks to my end point assessment coordinators Tina and Sophie for making the experience more relaxed.
I would highly recommend Paragon Skills to anyone looking to progress in adult care leadership. A fantastic learning experience with excellent tutor support.

25 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Loriet, and huge congratulations on achieving a distinction in your Level 3 Adult Care Leadership apprenticeship!

Well done on your achievement, and thank you for recommending Paragon Skills, we’re proud to have been part of your success!

Rated 5 out of 5 stars

Joanne murray & francesca

Francesca was my tutor at the beginning of my course(NVQ 3)and I’m really grateful for her support. Starting a new course can feel overwhelming, but she made everything much easier to understand. She was patient, kind, and always willing to explain things clearly.
She helped me build a strong foundation and gave me confidence to continue. I truly appreciate the time and effort she put into helping me at the start of my journey.
Joanne Murry was my tutor from the middle of my course until I finished, and I couldn’t have asked for better support. She was always encouraging, supportive, and professional. Whenever I had questions or needed guidance, she was there to help.

She gave helpful feedback that really improved my work and kept me motivated until the end of the course. Thanks to her support, I was able to complete my course with confidence. I’m very thankful for everything she has done for me.

25 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your thoughtful review, Neha. We're so pleased to hear how supported you felt throughout your Level 3 apprenticeship.

It’s wonderful that your personal tutors helped you build confidence at the start and guided you right through to completion with clear feedback and encouragement.

Congratulations on finishing your course, we’re proud to have been part of your journey!

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