Paragon Skills Reviews 

1,139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 354 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professional approach, which significantly boosted their confidence and learning journey. Many people found the courses and learning materials to be clear, well-structured, and easy to understand, contributing to a positive and effective user experience. Reviewers often highlight the exceptional customer service, noting that the team is always available, responsive, and goes above and beyond to ensure success. However, some customers also noted initial difficulties, specifically mentioning feeling disheartened or lacking support due to issues with previous tutors at the start of their journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors and the entire team for... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with their overall... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, frequently highlighting the exceptional... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the high quality of... See more

Quality

Reviewers mention positive feedback about quality, highlighting the high-quality tutor support and guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

331 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with the course has been…

My experience with the course has been overwhelmingly positive, giving me practical knowledge and confidence to excel. My tutor, Kirsty Welding, was always supportive, approachable, and guided me every step of the way, ensuring I could successfully complete my NVQ Level 3. I am truly grateful for her encouragement and expertise throughout the journey.

25 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful feedback! We’re delighted to hear your experience has been so positive and that the course has helped build your knowledge and confidence. It’s great to know Kirsty provided such supportive and approachable guidance throughout your Level 3 apprenticeship journey, we’ll be sure to pass on your kind words. Congratulations on your achievement, and we wish you all the best for the future!

Rated 5 out of 5 stars

Great company, even greater tutor’s

I have had a brilliant experience throughout my learning journey and would love to study further with Paragon. My tutor, Kate, has been a great support during the process, always there ready to help and has been a great encouragement throughout, making this a truly positive experience. Can’t thank her enough and I am so proud of my final results. Thank you to Kate and the whole Paragon team for making this such a great experience.

25 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic feedback! We’re so pleased to hear you had such a positive learning experience and are proud of your achievements, well done on your final results! It’s great to know Kate provided such strong support and encouragement throughout your journey. We’d love to support you again in the future and wish you every success in your next steps!

Rated 5 out of 5 stars

I really enjoy the training.

I really enjoy the training.. and it’’ helped me a lot when it come to my roles as a carer. The tutor very approachable..

24 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your feedback! We’re so pleased to hear you enjoyed the training and found it helpful in your role as a carer. It’s great to know your tutor was approachable and supportive. We wish you all the best in your continued career!

Rated 5 out of 5 stars

Paragon Skills is the best when it…

Paragon Skills is the best when it comes to acquisition of best training in Health and Social Care. Their courses are detailed, comprehensive and relevant. It equips you with the standard of content in a typical university. You will feel that you are running a real academic course that require cognitive abilities. Your works must be original and free from AI. They test your workshop works, consolidation activities and every project works for plagiarism and AI. This brings out your writing skills and creativity. I would recommend Paragon Skills. They will come for physical assessment at your place of work and guide you through all the challenges. They are always ready to help.

25 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your detailed and thoughtful feedback! We’re delighted to hear you found the programme comprehensive, engaging, and supportive of your development. It’s great to know you valued the guidance, assessment process, and the support provided throughout your journey. We really appreciate your recommendation and wish you every success in your future career.

Rated 5 out of 5 stars

Outstanding Support from Jolene Hornsby at Paragon Skills

I would like to express my sincere appreciation to Jolene Hornsby at Paragon Skills for her outstanding support throughout my Level 3 Diploma for Adult Lead Care Worker.

Jolene has been an incredibly supportive, patient, and knowledgeable tutor. She always took the time to explain things clearly and made sure I fully understood each part of the course. Her guidance helped build my confidence and kept me motivated, even when the work felt challenging.

She was always approachable and responsive, offering helpful feedback that allowed me to improve my work and develop my skills in a meaningful way. Her encouragement played a big part in helping me achieve my qualification with a great result.

I am truly grateful for her dedication and support, and I would highly recommend both Jolene and Paragon Skills to anyone undertaking this course.

24 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for taking the time to share such thoughtful feedback, Syed. We’re delighted to hear about your positive experience completing your Level 3 Lead Adult Care Worker apprenticeship.


Congratulations on your achievement, that’s something to be very proud of. We wish you continued success in your career within adult care.

Rated 5 out of 5 stars

Diploma Adult Care lead

I have recently completed my Diploma in Adult Lead Care, before I took this course I had no faith or confidence in myself, I was assigned my personal Tutor Sarah Conebar who was absolutely AMAZING, she helped me grow and build my confidence, I came out with two distinctions, which I never thought was possible. I couldnt have done it without Sarah, her kindness and patience is everything!!!

13 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing this, Kimberley, and congratulations on completing your Lead Adult Care apprenticeship with two distinctions. That’s an incredible achievement.

You should be extremely proud of what you’ve accomplished. We wish you every success as you continue to grow in your career.

Rated 5 out of 5 stars

How I was attended to

Caroline attended to me professionally and with empathy.
I’m so grateful for having her in my apprenticeship support team.

6 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your kind words, Chibuike. We’re so pleased to hear you felt supported in such a professional and empathetic way throughout your apprenticeship.

Having a strong support team around you can make all the difference, and it’s wonderful to know you felt that during your journey. Thank you for taking the time to share your experience, and we wish you continued success moving forward.

Rated 5 out of 5 stars

After a rough start during this…

After a rough start during this apprenticeship I’m very happy to have passed my NVQ level 3 in Lead adult care, especially being on mat leave for along time. My tutor, Rachel Wright, is an absolute angel and I wouldn’t have got through it without her so big thank you to her. I also passed my maths aswell :)

23 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your journey, Courtney, and huge congratulations on completing your Level 3 Lead Adult Care apprenticeship. That’s an incredible achievement, especially balancing everything alongside maternity leave.

Thank you for sticking with it and for recognising the support you received. We wish you every success in the next stage of your career.

Rated 5 out of 5 stars

I had so much support during my NVQ…

I had so much support during my NVQ Level 3 and that helped me to get a distinction

23 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your thoughtful review, Kate. We’re so pleased to hear you had a positive experience overall, and that your personal tutor made such a meaningful difference to your apprenticeship journey.

Well done on completing your apprenticeship, and thank you for sharing your experience with us.

Rated 5 out of 5 stars

Peer support apprenticeship

I had a good experience throughout my apprenticeship with Paragon Skills, but my 5-star rating is entirely thanks to my outstanding tutor, Nicky Crewick.

Her support was absolutely invaluable—I honestly don’t think I could have navigated the challenges without her. She consistently went above and beyond, offering encouragement, reassurance, patience, and expert guidance every step of the way.

Nicky made all the difference to my journey, and I can’t thank her enough. - from Kate Watson.

20 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your thoughtful review, Kate. We’re so pleased to hear you had a positive experience overall, and that your personal tutor made such a meaningful difference to your apprenticeship journey.

Providing encouragement, reassurance and expert guidance is exactly the kind of support we strive to deliver, so it’s wonderful to know you felt supported every step of the way. Well done on completing your apprenticeship, and thank you for sharing your experience with us.

Rated 5 out of 5 stars

my thrid and final tutor was a star

At the start it was very rocky as when I started my course I was left for a fair few months with no contact, my first tutor left and I got another one in September last year work left unmarked and no face to face observation completed december came where I met Liz she did my first observation as she was on site doing another. By the end of December my second tutor left and was getting a third tutor and that was the lovely kristy welding she was amazing and all my outstanding work which was 6 units 2 workshops and a mock was left with in 3 weeks I was completed and everything sent to end point assessment with no hick ups

13 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your experience, Tawri. We’re really sorry to hear that the start of your course felt unsettled, and we appreciate you being open about that. Consistency and communication are important to us, so your feedback is valued.

Well done for persevering and reaching the finish line, that’s a fantastic achievement.

Rated 5 out of 5 stars

Friendly trainers made me feel at ease…

Friendly trainers made me feel at ease explained things throughly

19 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your 5 star review, Marie! We’re so pleased to hear our trainers made you feel comfortable and explained everything clearly. Creating a supportive and welcoming space to learn is really important to us, so it’s great to know you felt at ease throughout the session.

Rated 5 out of 5 stars

Achieving a Distinction in my NVQ Level…

Achieving a Distinction in my NVQ Level 3 Lead Adult Care Worker End Point Assessment is one of my proudest accomplishments. This journey has challenged me to grow both professionally and personally, strengthening my knowledge, confidence, and leadership within my role.

Throughout the course, I have developed a deeper understanding of person-centred care, safeguarding, risk management, and effective communication. I have been able to apply this knowledge directly into my practice, ensuring that the individuals I support are empowered, respected, and encouraged to maintain their independence.

This qualification has also enhanced my leadership skills, allowing me to support my team more effectively, model best practice, and promote a positive and safe working environment. I have learned the importance of reflection, continuous improvement, and maintaining high standards of care at all times.

Receiving a Distinction reflects not only my dedication and hard work, but also my passion for making a meaningful difference in people’s lives. I take great pride in the care I provide and the relationships I build, and this achievement has further motivated me to continue developing within the health and social care sector.

I am incredibly grateful for the support and guidance I received throughout my learning journey, and I look forward to progressing even further in my career.

19 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing such a powerful reflection, Roxanna — and huge congratulations on achieving a Distinction in your Level 3 Lead Adult Care Worker apprenticeship. That is an outstanding accomplishment and one you should be incredibly proud of.

Your passion for making a meaningful difference really shines through. We’re proud to have supported you on this journey and can’t wait to see where your career takes you next.

Rated 5 out of 5 stars

The workshop was really enjoyable and excellent …

The workshop was really enjoyable and relevant with my role

19 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your 5 star review, Farhana! We’re so pleased to hear you found the workshop enjoyable and relevant to your role.

We’re glad you had such a positive experience and look forward to supporting you on the next step of your journey.

Rated 5 out of 5 stars

Completing my level 3 with Kirsty Welding

Kirsty Welding my tutor has been fantastic with me throughout doing my level 3, she is really pleasant and makes you feel at ease and if you ever need her she is there. She really has given me the confidence boost I needed. Thank you Kirsty for being supportive and helping me grow.

18 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback! We’re delighted to hear that Kirsty provided such fantastic support throughout your Level 3 journey and helped build your confidence along the way. We’ll be sure to pass on your kind words. Congratulations on your progress, and we wish you all the best for the future!

Rated 5 out of 5 stars

Brilliant Enrollment Process

The enrollment process was really easy, the emails/guidance/kindness and speed of response from co-ordinator Nicky MacKenzie has given me confidence to be able to manage the coursework in between shifts.

18 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback! We’re so pleased to hear you found the enrolment process smooth and well-supported. Nicky will be delighted to know her guidance and responsiveness helped build your confidence from the start. We wish you every success with your coursework!

Rated 5 out of 5 stars

My experience has only ever been a good…

My experience has only ever been a good and positive one, I have found the course very helpful along side my role as a Service Manager. My Tutor Kirsty Welding was always there for support and guided me along the way to complete my NVQ Level 3. Thank you

18 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your kind feedback! We’re delighted to hear you’ve had such a positive experience and found the course helpful alongside your role. It’s great to know Kirsty was able to support and guide you throughout your Level 3 apprenticeship journey. Congratulations on your achievement, and we wish you all the best moving forward!

Rated 5 out of 5 stars

Fantastic company and supportive tutor.

I am approaching the end of my level 3 lead adult care qualification. The structure of the modules on the platform were easy to follow and deadlines attainable. My tutor Kirsty Welding is knowledgeable and was always available to guide me in the right direction, provide continuous support and constructive feedback to help me reach my potential. I feel ready for my approaching end point assessment.

18 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic feedback! We’re so pleased to hear you’ve had a positive experience and found the programme well-structured and supportive. Kirsty will be delighted to know her guidance and feedback have helped you feel confident for your end point assessment. Wishing you the very best of luck, you’ve got this!

Rated 5 out of 5 stars

I had Kirsty welding as a tutor who was…

I had Kirsty welding as a tutor who was always at the end of the phone when needed. She gave me encouragement and talked me through everything. I found the course straight forward and a smooth process!

19 January 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your kind feedback! We’re delighted to hear you had a smooth and positive experience on your course. It’s great to know Kirsty was able to provide the support and encouragement you needed, we’ll be sure to pass on your lovely comments. Congratulations on your achievement!

Rated 5 out of 5 stars

I really had a good experience with…

I really had a good experience with Paragon , there is tutor called Kirsty welding , she helped me a lot to get a better result , middle of the way i was like i can't do it anymore but kirsty keep motivating me and she made my Level 2 journey for Social Adult Care much easier...Thanks Paragon ..👍👍👏

16 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback! We’re so pleased to hear you had a positive experience with Paragon Skills and that Kirsty was able to support and motivate you throughout your journey. Congratulations on completing your Level 2 in Adult Social Care, what a great achievement! We wish you all the best moving forward.

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