Paragon Skills Reviews 

1,139
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 354 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, guidance, and professional approach, which significantly boosted their confidence and learning journey. Many people found the courses and learning materials to be clear, well-structured, and easy to understand, contributing to a positive and effective user experience. Reviewers often highlight the exceptional customer service, noting that the team is always available, responsive, and goes above and beyond to ensure success. However, some customers also noted initial difficulties, specifically mentioning feeling disheartened or lacking support due to issues with previous tutors at the start of their journey.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their tutors and the entire team for... See more

User experience

Reviewers highlight positive aspects of user experience, with many expressing satisfaction with their overall... See more

Customer service

Clients share overwhelmingly positive opinions on customer service, frequently highlighting the exceptional... See more

Service

Consumers find service to be positive, with many reviewers consistently highlighting the high quality of... See more

Quality

Reviewers mention positive feedback about quality, highlighting the high-quality tutor support and guidance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Excellent course and support from Kirsty Welding. Very responsive tutors throughout the whole course, didn’t need to wait very long for feedback or help. Professional approach to teaching. I am very... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,139)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!!

The experience has been great! Working with Heather Evans, Luke Radford and Judy Baxter on workshops has been Great. My tutor Jas Kuar has been great, I've had a lot of support.

23 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Laura! We're so pleased to hear you’ve had such a positive experience, with your workshop tutors making the sessions engaging and supportive throughout.

Congratulations on everything you’ve achieved, we’re proud to be part of your journey!

Rated 5 out of 5 stars

I had just finished my NVQ3 at Paragon…

I had just finished my NVQ3 at Paragon skills and I enjoyed the training, I feel supported and encouraged all the way ,the tutors were very supportive and dedicated to helping individuals achieve and be their best.

23 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Toluwani, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear you felt supported and encouraged throughout your training.

Our tutors will be delighted to know their dedication made such a positive difference. Well done on everything you’ve achieved!

Rated 5 out of 5 stars

I completed my level 3 Business…

I completed my level 3 Business administration apprenticeship and received a distinction. My tutor: Emma Taylor was very helpful and kept in regular contact throughout the whole process. Overall was a very good experience.

23 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your great review, Cameron, and huge congratulations on achieving a distinction in your Level 3 Business Administration apprenticeship!

We’re so pleased to hear your personal tutor kept you well supported and in regular contact throughout your journey. Well done on your achievement, and thank you for sharing your experience!

Rated 5 out of 5 stars

I must first say I am so delighted…

I must first say I am so delighted after all hard work to achieve a distinction after completing my level 3 lead adult care, I am so pleased.
Paragon skills along with wonderful staffs are absolutely amazing.
I am proud to say my first level 2 Adult Care was with Lisa Lyon and she was amazing throughout
And my now, level 3 tutor Shireen Zokaie, was with me every step of the way from start to finish. She supported me and was everso encouraging and always ensure I recieve right feedbacks that can benefit me throughout my apprenticeship and always praise my work and effort put into my assessments.
My wonderful workshop tutors Heather Evans and Luke Radford delivered amazing online workshop, these workshops were always a highlight in my apprenticeship journey, I have not missed one,
I have gained so much knowledge and developed new skills and workshop sessions were quite impactful as you gain so much insights and learn so much collectively as a group during workshop sessions. I recalled how stressed I was at the start of my journey with one of the modules and was so encouraged by Heather and also my tutor, Shireen
The journey was educational, boost my confidence and enjoyable.

20 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your incredible review, Jayrusha, and huge congratulations on achieving a distinction in your Level 3 Lead Adult Care Worker apprenticeship!

We’re so pleased to hear how supported you felt throughout both your Level 2 and Level 3 journeys. It’s wonderful to know your personal tutor and your workshop tutors were there to encourage you, build your confidence, and help you develop new skills along the way.

Rated 5 out of 5 stars

Honestly best tutor always helpful and…

Honestly best tutor always helpful and made me reach the end of my level 3 helped me all the way thankyou so much very grateful to have a tutor like harisa.

20 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Hussna! We’re so pleased to hear how much your personal tutor supported you throughout your Level 3 apprenticeship and helped you reach the finish line with confidence. Congratulations on your achievement, we’re grateful to have been part of your journey!

Rated 5 out of 5 stars

Level 3 completion

I have just completed my Level 3 in Adult Leadership. I passed with a Distinction and I could not be happier. All thanks to my tutor Maria Bela Mota. Maria supported me throughout my qualification in every single way and was there when I ever needed her. It took me 2 years to complete as I had a short break for maternity leave in the middle. I started with 2 children and I finished with 3.
Thanks again to Paragon and a massive thanks to Maria for all the support.

20 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Katie, and huge congratulations on achieving a Distinction in your Level 3 Adult Leadership apprenticeship!

Completing your qualification over two years, through maternity leave and all the challenges that come with it, is an incredible achievement. Well done, we’re very proud of you!

Rated 5 out of 5 stars

Second apprenticeship!

I have recently completed my second apprenticeship this time - L3 team leader and I am pleased to say I got another distinction. The support I got from my tutor Debbie was perfect, as I have been fortunate to have Debbie as my tutor for both. She understood the way in which I work and tailored her approach to my learning style. I am sad that my journey has now ended with Debbie, but you never know there may (and I hope!) to do another apprenticeship and Debbie is my tutor. I now feel more confident as team leader and I can’t wait to use my new found skills once I return from maternity leave.

2 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Kirsty, and huge congratulations on achieving another distinction in your Level 3 Team Leader apprenticeship! We're so pleased to hear how much your personal tutor supported you across both programmes and tailored their approach to suit your learning style. It’s wonderful to know your apprenticeship has boosted your confidence as a team leader. Wishing you all the best as you enjoy maternity leave, and we’d be delighted to support you again in the future!

Rated 5 out of 5 stars

I had a truly wonderful experience…

I had a truly wonderful experience during my level 3 lead adult care apprenticeship, and I would like to express my sincere appreciation to my trainer, Kate. From the very beginning, Kate was incredibly supportive, patient, and encouraging, always taking the time to explain things clearly and guide me whenever I needed help. Her dedication, professionalism, and positive attitude made a huge difference in my learning journey.
Kate’s guidance helped me build confidence, improve my skills, and stay motivated throughout the programme. She genuinely cares about her learners and always goes the extra mile to ensure we understand and succeed. Thanks to her support, my apprenticeship experience was not only educational but also enjoyable and inspiring.
I’m very grateful for all the effort she put into supporting me, and I highly recommend her to anyone looking for a knowledgeable, kind, and committed trainer. Thank you, kate, for making my apprenticeship journey such a positive and memorable one!

6 October 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful review, and congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship! We're so pleased to hear how much your personal tutor supported, encouraged, and motivated you throughout your journey. It’s fantastic to know their guidance helped build your confidence and made the experience both enjoyable and inspiring. Well done on everything you’ve achieved, we’re proud to have been part of it!

Rated 5 out of 5 stars

Just completed my level 4 and also…

Just completed my level 4 and also completed my level 2 with paragon, my assessor is amazing, there when you need her very informative and supportive

17 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Amanda, and huge congratulations on completing both your Level 2 and Level 4 qualifications with us! We're so pleased to hear that your personal tutor's have been such a supportive and informative guide throughout your journey. Well done on everything you've achieved, we’re proud to have been part of your progress!

Rated 5 out of 5 stars

The support provided by personal tutor and the Paragon Skills team

The support provided by personal tutor Kate underwood greatly impacted my experience throughout the programme. Like wise is the support provided by the Paragon Skills. My sincere gratitude to you all for supporting all the way.

13 February 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Endurance! We're so pleased to hear how much your personal tutor and the wider Paragon Skills team supported you throughout your programme. Your kind words mean a lot, and congratulations on everything you’ve achieved!

Rated 5 out of 5 stars

NVQ LEVEL 3 APPRENTICESHIP

​I have just successfully completed my NVQ Level 3 Apprenticeship, and I can honestly say I wouldn’t have made it to the finish line without the incredible support of Paragon Skills.
​A massive, heartfelt thank you goes to my personal tutor, Jolene Hornsby. Just days before my End Point Assessment (EPA), I was exhausted and ready to give up. Jolene refused to let me quit; she stepped in with the exact encouragement I needed, telling me she knew I could do it and that she was expecting nothing less than a distinction. Her belief in me gave me the second wind I needed to succeed.
​I also want to mention Heather Evans for her solid and impactful workshops, which were instrumental in my learning. Thank you to the entire Paragon team and every staff member who played a part in my success story. If you’re looking for a provider that truly cares about their learners, I cannot recommend them enough!

13 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your incredible review, Eyimofe, and huge congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how much support you received throughout your journey, especially in those final days before your EPA.

Well done on your achievement — we’re proud to have been part of your success!

Rated 5 out of 5 stars

I've just finished my level 3 lead…

I've just finished my level 3 lead adult care worker apprenticeship and absolutely smashed it because of my tutor joanne heritage. She was amazing and supportive the entire course.
She had faith in me from the start and helped me improve so I could achieve the best possible results!!

13 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Chrissy, and huge congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship! We're so pleased to hear how much your personal tutor supported and believed in you throughout. It’s brilliant to know their guidance helped you achieve such great results. Well done on everything you’ve accomplished!

Rated 5 out of 5 stars

I Have completed my level 3 business…

I Have completed my level 3 business administration apprenticeship and couldn’t have done it without my tutor Emma! Amazing support throughout my course

24 May 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your great review, Alper, and congratulations on completing your Level 3 apprenticeship! We’re so pleased to hear how much support your personal tutor provided throughout your journey. Well done on your achievement, we’re proud to have been part of it!

Rated 5 out of 5 stars

The trainers are so supportive and…

The trainers are so supportive and helpful and cater to all needs

10 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Allanah! We're so pleased to hear that you felt supported throughout your learning journey and that our trainers were able to meet your needs. Congratulations on everything you’ve achieved!

Rated 5 out of 5 stars

My Level 3 lead adult care completed.

I just completed my level 3 lead adult care, I am happy it ended in praise, I want to use this opportunity to thank all those that contributed in my success especially the paragon skills for the great and wonderful platform they provided us with my great tutors, my manager and colleagues at work, my family members all that showed support, thank you all for this amazing journey.

9 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely review, Onyeka, and huge congratulations on completing your Level 3 Lead Adult Care Worker apprenticeship! We're so pleased to hear how supported you felt throughout your journey, both by those around you and through the Paragon Skills platform and tutors. It’s wonderful to know the experience ended on such a positive note. Well done on your achievement!

Rated 4 out of 5 stars

i had a pleasant experience with my…

i had a pleasant experience with my coach Debbie, throughout the duration of my apprenticeship. Tasks where explained clearly and i feel as though my understanding of the qualification was well developed throughout the programs duration

4 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your review, Mason! We’re so pleased to hear you had a positive experience throughout your apprenticeship, and that your personal tutor helped make everything clear and supported your understanding along the way. Congratulations on your achievement, we’re proud to have been part of your journey!

Rated 5 out of 5 stars

level 3 experience

I was new to Paragon Skills and I feel like I had a great experience through the whole process to get my level 3. The workshops with Luke, Judy and Heather were engaging and the time always flew by and helped me gain confidence without even realizing it. I was very behind and had 2 months to complete 9 consolidation activities and my tutor Shireen was so attentive and helpful being available daily for support and through her help I was able to catch up and get an overall distinction on my EPA. Couldn't recommend it more to people wanting to do level 2, 3 or higher.

3 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your journey, Hannah. It’s brilliant to hear how supported you felt and that the workshops gave you that confidence boost without it even feeling like hard work! Our Tutors will be so pleased to know they made a difference. Catching up and achieving a distinction in such a short time is an amazing achievement, well done!

Rated 5 out of 5 stars

Team Leading - Level 3

I recently completed the Level 3 Course in Team Leading and I couldn’t be happier with the experience. The course content was well-structured, practical, and highly relevant to real-world leadership and management situations. It really helped me build confidence in my leadership skills and apply what I learned directly to my role.

A special mention has to go to my personal tutor, who was fantastic. Their guidance, encouragement, and constructive feedback made a huge difference to my learning experience. They were always approachable, supportive, and genuinely invested in my progress.

3 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Pav. It’s great to hear how much the course helped build your confidence and supported your leadership development. We’re especially pleased your personal tutor made such a positive impact, support like that really makes the difference. Congratulations on completing your apprenticeship and putting those new skills into practice!

Rated 4 out of 5 stars

My experience with paragon skills was…

My experience with paragon skills was initially challenging due to changing of tutors but later they helped me with good tutor.
Jacqui’s approach was very unique and extremely supportive which helped me to complete my course effortlessly.

Thank you.

3 February 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your experience, Adharsh. We appreciate your honesty and are so pleased that things turned around once your personal tutor came on board. Her supportive approach clearly made a big difference, and we’re glad she helped make your journey a success. Well done on completing your course!

Rated 5 out of 5 stars

Sam has been absolutely amazing…

Sam has been absolutely amazing throughout my Lead Adult Care Level 3 journey. Her support, encouragement, and clear guidance made such a difference, and I honestly couldn’t have asked for a better tutor. She was always approachable, motivating, and took the time to make sure I fully understood everything. Thanks to her dedication and support, I achieved an overall distinction. I’m extremely grateful and would highly recommend Sam to anyone starting their apprenticeship.

22 January 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic review, Huzaifa. We're so pleased to hear how much of a positive impact your personal tutor's had on your journey, her dedication really shines through, and we’re thrilled it helped you achieve a distinction. Huge congratulations on your success, and thank you for recommending us so highly!

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