Paragon Skills Reviews 

1,135
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, dedication, and supportive approach, highlighting how tutors go above and beyond to ensure success. The user experience is frequently described as positive, with many appreciating the clear, well-structured modules and the ease of understanding the course content. The quality of the service, including workshops and resources, is also highly regarded, contributing to an enriching learning journey. Reviewers also emphasize the exceptional customer service, noting the prompt responses, personalized guidance, and constant encouragement that helped them achieve their goals. Though some initially faced challenges due to staff changes or a lack of consistent support, their experiences significantly improved once they received dedicated assistance, leading to successful course completion.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their support, encouragement, and... See more

User experience

Reviewers mention positive feedback about user experience, with many expressing satisfaction with their... See more

Customer service

Consumers report overwhelmingly positive experiences with customer service, highlighting the exceptional... See more

Service

Customers had positive experiences with service, often highlighting the quality of tutor support and... See more

Quality

Users describe positive interactions with quality, consistently highlighting the high standard of tutor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The modules were clear, well-structured and easy to understand. My tutor Jolene Hornsby went above and beyond - she stayed in regular contact, made sure I never fell behind, and gave me the confidence... See more

Company replied

Rated 5 out of 5 stars

I am currently working through Level 3Teaching Assistant along side Functional Skills 2 Maths and English. My Tutor Rifat Kauser has been an amazing support and mentor so far. She has made a real ef... See more

Company replied

Rated 5 out of 5 stars

Completing my NVQ Level 3 was a dream come true and goal I always wanted to achieve. I couldn’t have done it without paragon skills and my incredible Tutor Kate Underwood. Her patience, kindness, d... See more

Company replied

Rated 5 out of 5 stars

Wow! What an experience. What a year its been.. I absolutely loved doing my apprenticeship with Paragon, all the tutors are incredible who do the workshops and Kirsty Welding my personal tutor was gr... See more


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Apprenticeship Center
  4. Education Center
  5. Educational Institution

About Paragon Skills

Written by the company



Health & Social Care Childcare & Education Professional Services About us Get in touch

About Paragon Skills

When learners succeed, employers’ benefit. We provide apprenticeship training at a national level developing the workforce of the future. We are a highly motivated and energetic team, committed to making sure that we have the right learner on the right course and work hard to ensure quality training with high learner pass rates.

We are passionate about providing opportunities for you to achieve and succeed in the career of your choice. So if you prefer practical experiences to classroom and textbook learning, Would appreciate being able to practice, use and develop your skills in a workplace setting whilst working as part of a team. Then an choosing the Apprenticeship pathway could be for you?

Factors to consider:

Level – You want the Apprenticeship to be rewarding and challenging, but not so hard that you want to give up. Make sure you pick an Apprenticeship that teaches you new skills.

Sectors – Based on you interests and skills, narrow down your options.

Our focus on delivering quality apprenticeships that are relevant to our employer partners speaks for itself in our outstanding results and feedback...

71.4% success rates (compared to an industry average of 51.8%) 9.1 out of 10 learners would recommend us to a friend or family member 8.8 out of 10 employers would recommend us (compared to an industry average of 5.8 out of 10)

Are team are extremely passionate about apprenticeships, and there is not much we don’t know around them, so if you have any questions reach out using the contact details below.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,135)

325 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve just completed my Level 3 Adult…

I’ve just completed my Level 3 Adult Care Apprenticeship and I couldn’t be happier with the experience. I absolutely loved the course and learned so much along the way, both professionally and personally.

I do sometimes struggle with non-practical learning, but I was really well supported to build my confidence and improve these skills. My learning was tailored to suit my individual style, which made a huge difference and helped me achieve the best possible outcome.

The support throughout was amazing—especially from my tutor Lydia, who was always encouraging, helpful, and genuinely invested in my progress. The whole Paragon team were fantastic and made the journey really enjoyable.

16 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing such a lovely reflection, Orla, and huge congratulations on completing your Level 3 Adult Care apprenticeship. That’s a fantastic achievement.

It’s great to hear you felt encouraged every step of the way and that your journey was such a positive one. We wish you every success as you continue to grow in your career.

Rated 5 out of 5 stars

Excellent experience

The online training and the support from the trainers at Paragon Skills has been excellent. My tutors, Daniela Fangli and Lydia Fox, were so supportive, and Lydia was there to guide me and support me through my end point assessments. I would highly recommend them for learning new skills

30 November 2025
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful feedback, Sara. We’re so pleased to hear you had an excellent experience with your online training and felt fully supported throughout.
It’s great to know you felt guided and encouraged during your end point assessment, as that stage is such an important milestone.
Thank you for your recommendation, and congratulations on developing your new skills. We wish you every success in your next steps.

Rated 5 out of 5 stars

Great experience

Great experience, I recommend Lydia Fox to anyone who would like to get their diploma
Lydia is a very patient tutor and so amazing!!!

16 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback, Sophie. We’re so pleased to hear you had such a great experience. It’s wonderful to know you felt supported throughout your diploma and that the guidance you received made a real difference.

Having patience and encouragement along the way can mean so much. Thank you for your recommendation, and we wish you every success moving forward.

Rated 5 out of 5 stars

The best and one in a million.

The tutor was very knowledgeable, approachable, and always willing to help whenever I had questions. They explained things clearly and made sure everyone stayed on track, which really boosted my confidence. help whenever I had questions. They explained things clearly and made sure everyone stayed on track, which really boosted my confidence.
Overall, I had a very positive experience completing my NVQ and would recommend this company to others looking to gain their qualification in a supportive and flexible environment.

15 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful feedback, Abin. We’re so pleased to hear you had such a positive experience completing your apprenticeship.

Congratulations on completing your qualification, and thank you for recommending us to others. We wish you every success in your next steps.

Rated 5 out of 5 stars

I just completed my level 2 in adult…

I just completed my level 2 in adult social care and would like to thank my trainer Matt Glaves. Matt was always there when needed and his advice and support was much appreciated.

15 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your feedback, and congratulations on completing your Level 2 Adult Care apprenticeship. That’s a fantastic achievement.

Well done again on reaching this milestone, and we wish you every success in your next steps.

Rated 5 out of 5 stars

BEST TUTOR AND WONDERFUL TEAM

I had the best experience with my trainer, Kate Underwood. She supported me throughout the programme, ranging from taking time to read, correct and direct my submissions to making herself available during busy schedule to attend my observations. She is wonderful, and I appreciate her. With her support, I am able to get a distinction. I am very grateful.

The workshops were also very helpful, giving me insights to properly navigate the modules.

Overall Paragon Skills is a wonderful platform to learn.

14 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for such fantastic feedback, Agudosi, and huge congratulations on achieving a Distinction. That’s an outstanding result and a real reflection of your commitment and hard work.

Rated 5 out of 5 stars

Best NVQ trainer ever!!

Best NVQ trainer ever!!
Shireen was my trainer and helped me out so much, she gave me the confidence to give it my all and I got a distinction!! Thank you so much. The hard work has finally paid off!!

8 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic feedback, Jade, and huge congratulations on achieving a Distinction in your apprenticeship. That’s an incredible result and a real reflection of your hard work and determination.

We’re so pleased to hear you felt supported and confident throughout your journey. Well done on such a brilliant achievement, you should be very proud.

Rated 5 out of 5 stars

Studying with Paragon taught me a whole…

Studying with Paragon taught me a whole different method of learning. I have for years studied the conventional way, but have found this new method for me very refreshing. With the support of very experienced and knowledgeable tutor called Jolene Hornsby even the most difficult task was simplified. In a recent teams call with her she gave me the most encouraging feedback that I will remember for the rest of my life. I am very grateful for the opportunity my employer Lavender Oaks Care Home and Paragon has given me in the next step of my career.

8 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your experience, June. We’re so pleased to hear you found the learning approach refreshing and supportive.
It’s wonderful to know you felt encouraged and guided throughout, and that the feedback you received made such a lasting impact. Congratulations on taking this next step in your career , we wish you every success moving forward.

Rated 5 out of 5 stars

I’d recommend anyone this company

I’d recommend anyone this company, especially my trainer Kirsty Welding who has helped me a lot throughout my training, she has also encouraged me to come out of my comfort zone and be more confident in myself, which has helped mentally and physically in and out of this course, which also resulted me getting an end grade of a Merit. I couldn’t be more grateful for this company and Kirsty.

3 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback, Teigen, and congratulations on achieving a Merit. That’s a fantastic result and something to be proud of.

We’re so pleased you had such a positive experience and appreciate your recommendation. Wishing you every success in your next steps.

Rated 5 out of 5 stars

A review for my tutor

I’d like to leave a review for Joanne Heritage who is a tutor at Paragon Skills. I'd like to say a big thank you for all her support and express my sincere appreciation for her outstanding support and guidance throughout my course.

At one point, I fell behind, but Joanne really helped me get back on track. She was so understanding and patient, and took the time to break things down in a way that made everything feel much more manageable. Her support really helped rebuild my confidence and motivation.

She’s been approachable, encouraging, and always willing to help whenever I needed it. Her feedback was clear and really useful, and she kept me going during the tougher parts of the course.

Thanks to Joanne, I was able to complete my NVQ and feel a lot more confident in what I’m doing. I really appreciate everything she’s done for me. She’s been almost like my personal fairy god mother waving her magical wand and moving heaven and earth for me throughout the course.

Thanks again for everything, Joanne, your a national treasure.

2 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for such a thoughtful and heartfelt review, Stanley. It’s wonderful to hear how supported you felt throughout your apprenticeship journey.

Falling behind can feel overwhelming, but rebuilding confidence and helping you get back on track is exactly what great support looks like. We’re so pleased you felt encouraged, guided and motivated every step of the way.

Completing your apprenticeship with renewed confidence is a fantastic achievement, and your words truly reflect the impact strong tutor support can have. Well done on reaching the finish line, and thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Amazing support from the team

Amazing support from the team. Judy Baxter was personal tutor, she goes above and beyond, from coming out to do my observations on nights, to being available for support throughout my entire journey. The workshops are very helpful and informative. They give you a chance to learn from different types of care settings. Heather is very friendly, she makes workshops so much enjoyable.

2 April 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful feedback. We’re so pleased to hear you felt so well supported throughout your journey.

Congratulations on all your hard work. We wish you every success as you continue to grow in your career.

Rated 5 out of 5 stars

Nicky Creswick from Paragon Skills made…

Nicky Creswick from Paragon Skills made my apprenticeship journey a very positive experience in many ways. She was always available when I needed extra support and thoroughly explained all tasks so I felt comfortable and knowledgeable to pursue them with ease. Nicky was very encouraging and her support was person centred to me which made my journey enjoyable and possible to complete. If it wasn't for Nicky and her patience I could of easily became overwhelmed, however, I completed the apprenticeship feeling supported and guided.

31 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for sharing your experience, Abbie. We’re so pleased to hear your apprenticeship journey was such a positive one.

Completing your apprenticeship feeling knowledgeable and assured in your abilities is a fantastic outcome.

Well done on reaching the finish line, and we wish you every success in your next steps.

Rated 5 out of 5 stars

Ive just completed my nvq level 2 in…

Ive just completed my nvq level 2 in adult care work. I can not thank my tutor Shireen enough. The help and support she provided to me through it all was completely amazing. A true credit to Paragon.

31 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your kind words, and congratulations on completing your Level 2 Adult Care apprenticeship. That’s a fantastic achievement. We’re so pleased to hear you felt fully supported throughout your journey.

Well done again on reaching this milestone, and we wish you every success in the next stage of your career.

Rated 5 out of 5 stars

I had a very great experience learning …

I had a very great experience learning with Paragon Skills.

30 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback, Kola. We’re so pleased to hear you had such a great experience learning with Paragon Skills.

We wish you every success moving forward.

Rated 5 out of 5 stars

Thank You Nicky

I was initially unsure what to do and what level to start at, but with the support and guidance of my tutor Nicky Mackenzie I was able to make a clear decision.

I really appreciate her patience and time she has decided to helping me and I look forward to a successful and productive experience ahead

27 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your kind words, Zainab. We’re so pleased to hear you felt supported in choosing the right level for you. Making that initial decision can feel overwhelming, so it’s great to know you received clear guidance and reassurance at the start of your journey.
We’re delighted you’re feeling positive about the experience ahead. Wishing you every success as you continue your apprenticeship.

Rated 5 out of 5 stars

Just completed my level 3 apprentiship…

Just completed my level 3 apprentiship I have to say a massive thankyou to my tutor Joanne heritage she is absolutely amazing so supportive explaining everything in detail always there on hand any extra questions I had during the course due to this I achieved a double distinction my whole experience has been fantastic,thankyou again Joanne.

27 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your lovely feedback, Sana, and huge congratulations on completing your Level 3 apprenticeship with a double distinction. That’s an incredible achievement and a real testament to your hard work and dedication.

You should be extremely proud of what you’ve accomplished. We wish you every success in your next steps.

Rated 5 out of 5 stars

My experience with the course has been…

My experience with the course has been overwhelmingly positive, giving me practical knowledge and confidence to excel. My tutor, Kirsty Welding, was always supportive, approachable, and guided me every step of the way, ensuring I could successfully complete my NVQ Level 3. I am truly grateful for her encouragement and expertise throughout the journey.

25 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your wonderful feedback! We’re delighted to hear your experience has been so positive and that the course has helped build your knowledge and confidence. It’s great to know Kirsty provided such supportive and approachable guidance throughout your Level 3 apprenticeship journey, we’ll be sure to pass on your kind words. Congratulations on your achievement, and we wish you all the best for the future!

Rated 5 out of 5 stars

Great company, even greater tutor’s

I have had a brilliant experience throughout my learning journey and would love to study further with Paragon. My tutor, Kate, has been a great support during the process, always there ready to help and has been a great encouragement throughout, making this a truly positive experience. Can’t thank her enough and I am so proud of my final results. Thank you to Kate and the whole Paragon team for making this such a great experience.

25 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your fantastic feedback! We’re so pleased to hear you had such a positive learning experience and are proud of your achievements, well done on your final results! It’s great to know Kate provided such strong support and encouragement throughout your journey. We’d love to support you again in the future and wish you every success in your next steps!

Rated 5 out of 5 stars

I really enjoy the training.

I really enjoy the training.. and it’’ helped me a lot when it come to my roles as a carer. The tutor very approachable..

24 March 2026
Unprompted review
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Reply from Paragon Skills

Thank you for your feedback! We’re so pleased to hear you enjoyed the training and found it helpful in your role as a carer. It’s great to know your tutor was approachable and supportive. We wish you all the best in your continued career!

Rated 5 out of 5 stars

Paragon Skills is the best when it…

Paragon Skills is the best when it comes to acquisition of best training in Health and Social Care. Their courses are detailed, comprehensive and relevant. It equips you with the standard of content in a typical university. You will feel that you are running a real academic course that require cognitive abilities. Your works must be original and free from AI. They test your workshop works, consolidation activities and every project works for plagiarism and AI. This brings out your writing skills and creativity. I would recommend Paragon Skills. They will come for physical assessment at your place of work and guide you through all the challenges. They are always ready to help.

25 March 2026
Unprompted review
Paragon Skills logo

Reply from Paragon Skills

Thank you for your detailed and thoughtful feedback! We’re delighted to hear you found the programme comprehensive, engaging, and supportive of your development. It’s great to know you valued the guidance, assessment process, and the support provided throughout your journey. We really appreciate your recommendation and wish you every success in your future career.

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