OUTLAWS. Amsterdam Reviews 

3,147
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, often noting they look even better in person. Many highlight the excellent customer service, with quick responses and helpful assistance for inquiries and order changes. The ordering process is frequently described as smooth, with efficient dispatch and well-packaged deliveries. However, some customers noted occasional issues with product sizing, finding items either too tight or smaller than expected. While delivery is generally quick, a few experienced longer transit times or problems with couriers and package drop-off. A small number of reviewers also had concerns about product quality, describing some items as cheaply produced.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, unique designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the ordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the quick response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more

Company replied

Rated 5 out of 5 stars

Great quality item, amazing follow up by the team and quick replies to emails if have a problem or query. Order was packed and dispatched next day. Came within 6 days which is great considerin... See more

Company replied

Rated 5 out of 5 stars

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,147)

1,385 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality fantastic customer…

Great quality fantastic customer service quick delivery absolutely amazing

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Clive,

It's great to hear the quality hit the mark, your order landed quickly, and our crew took good care of you every step of the way.

Thanks for riding with us. Wear your new piece well, and whenever you're ready to add another to the collection, we'll be here.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Very good persons very good company

Very good persons very good company

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Ümit,

Thank you for your kind words. It is great to hear that you had such a positive experience with both our team and our company.

We truly appreciate your support. Enjoy your new piece, and we hope to see you back again when you're ready for the next one.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great necklace really pleased with the…

Great necklace really pleased with the quality arrived within 7 days I never take it off

10 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Gavin,

We're really glad you're so pleased with the quality of your necklace and that it reached you so quickly.

The best part is hearing that you never take it off. That's exactly what we design our pieces for, to be worn every day and become part of your journey.

Thanks for your support and for choosing Outlaws. Wear it well, and we look forward to seeing you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Above and beyond

I live in the UK and wanted to have my order delivered as a gift to my son in the Netherlands. I couldn't manage doing it online so I send an email and the order has been delivered to my son in the Netherlands. He is very happy with his St. Michael. Thank you very much for your effort.

4 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Yvonne,

Thank you for sharing such a lovely review. It was our pleasure to help make this gift happen for your son.

We know sending something special to another country can sometimes be tricky, so we're delighted we could step in and get everything sorted. Hearing that he's so happy with his St. Michael makes it all worthwhile.

Thank you for choosing us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Best store I’ve found for the silver…

Best store I’ve found for the silver jewellery I love. Can’t wait for my next purchase. Fast delivery and great service. Love these guys

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Joel,

What a compliment. Hearing that we've become your go to place for silver jewellery is something we're incredibly proud of.

It's fantastic to know you enjoyed the fast delivery, the service, and most importantly, your new pieces. Knowing you're already looking forward to your next order puts a smile on our faces.

Thanks for being with us. We'll be ready when it's time to add the next piece to your collection.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Answers is as simple as click of a button

Your response on my order inquiry was amazingly quick. You explained the misunderstanding on my part and brought me direct link to track it. I will be sure to use your amazing website in the future. Tk you, Blaine

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Blaine,

Thank you for such a thoughtful review. It was a pleasure helping you get everything cleared up.

We're glad we could quickly explain the misunderstanding and point you in the right direction with your tracking. Making things simple and stress free is exactly what we aim for.

Your kind words and future support mean a great deal to us. We can't wait to help you again when you're ready for your next piece.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

The team are great

The team are great. Real easy going
Love the bracelet

17 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

John,

Thanks for taking a moment to let us know how everything went.

We're really glad you found the team easy to deal with, and even happier to hear you're loving your bracelet. That's exactly what we like to hear.

Thanks for being part of the journey. We appreciate your support.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

The team is very responsive and…

The team is very responsive and communicates very well. You ask a question on your order and recieve an answer almost imediately.

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Rob,

Thanks for leaving such thoughtful feedback. It's great to know our team was able to give you the support you needed.

We know how important quick, clear communication is when you're waiting on an order, so we're really pleased you had that experience with us. We'll be sure to share your kind words with the team.

We appreciate you choosing Outlaws, and we look forward to serving you again in the future.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Fabtastic

Pieces are fantastic quality and fit great.also has spetacular customer service! Highly reccomend!!

9 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thanks for sharing your experience with us.

It's brilliant to hear the quality and fit lived up to your expectations, and we're especially glad our support team made a positive impression along the way. That's exactly what we aim for with every order.

We truly appreciate the recommendation.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great company

Great company, fabulous follow up, before, during and after the sale. I like everything about this company…. Simply outstanding!

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Dirk,

Thank you for taking the time to share it with us.

Knowing you felt looked after before, during, and after your order is exactly the experience we work hard to create. Hearing that you love everything about Outlaws truly means the world to the team.

We really appreciate your support and trust. Enjoy every piece, and thanks for riding with us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Solid communication throughout

Solid communication throughout, product was as high quality as described (a rarity for internet purchases!).

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Tim,

Thank you for sharing your experience.

Buying online should come with confidence, so it's fantastic to hear the quality matched the description and that our team kept you informed from start to finish.

We appreciate you putting your trust in us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great bit looks and feels great

Great bit looks and feels great

16 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thank you for taking the time to leave a review.

We're delighted to hear you're happy with your piece and that it both looks and feels great. That's exactly what we aim for with every order.

We appreciate your support and hope to see you back again soon.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Absolute Quality

Top quality service. Great product. Feels good, looks great. Very quick and efficient delivery. This was my fourth purchase, fourth of many more.

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Thank you for your continued support. Knowing this was your fourth order and that you've had a great experience every time really means a lot to us.

We're thrilled you're happy with the quality of your pieces and the service you received. It's fantastic to hear everything arrived quickly and lived up to your expectations.

Enjoy your latest addition, and we look forward to being part of many more orders to come.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Love my new Saint Michael's !

Quality and prompt delivery.
I do wish the chain was longer and the clasp was easier for fat finger and thumbs.

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Collin,

Thank you for taking the time to share your feedback. We're really glad to hear you're loving your new Saint Michael's piece and that it arrived quickly.

We also appreciate your honest thoughts about the chain length and the clasp. Feedback like yours helps us as we continue improving our pieces for the community.

Enjoy wearing it, and we look forward to seeing you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Right Here,Right Now

This is the right place to bought yourself a nice piece of jewerly. I think every piece is amazing.The store is great, service is perfect. So dont think twice, and pick your stuff

15 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Eric,

Thank you for the fantastic recommendation. Reading feedback like this really makes our day.

We're glad you love the collection and that your experience with both our pieces and our service lived up to your expectations. It means a lot to have your support.

Enjoy your jewelry, and we look forward to welcoming you back again.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Made first order and waiting for…

Made first order and waiting for delivery but I had a question for them and got back to me when they said, brilliant customer service

15 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Paul,

Thank you for choosing us for your first order and for sharing your experience.

We're really glad our team was able to get back to you when we said we would. Clear communication and looking after our customers means a lot to us.

We appreciate your trust and can't wait for your order to arrive. Enjoy your new piece when it lands.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

From choosing my haul to it landing on…

From choosing my haul to it landing on the doorstep everything has been spot on....infact better than spot on its fantastic!
Jack and the team are great but the products wow!
Cool...edgy...different!
Need i say anymore apart from get your haul bought and join the outlaws

11 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Aaron,

Thank you for the incredible support.

Knowing everything from placing your order to receiving it exceeded your expectations is brilliant to hear. And we're really glad both the team and the pieces made such a strong impression.

Welcome to the crew. Looking forward to helping you build your collection.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Bought some stunningly beautiful…

Bought some stunningly beautiful necklaces and a bracelet—and not to mention the excellent service. You are kept updated quickly and kindly via email when your order is on its way, and the exchange process—in my case—was handled perfectly.

Thanks, and see you for the next order.

Perry

23 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Perry,

Thank you for taking the time to share this. It means a lot to hear that you love your new necklaces and bracelet.

We're especially glad the exchange process went smoothly and that our team kept you updated every step of the way. That's exactly the experience we aim to provide.

Enjoy wearing your new pieces, and we can't wait to welcome you back for your next order.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Great Customer Service

I recently made a purchase from Outlaws, and the product was great, but after about a week wearing the rings, I decided I had ordered the wrong sizes for two of my rings. They have made the process of communication and exchange incredibly easy.

14 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Danny,

Stoked to hear that the exchange process and communication have been incredibly easy for you.

Realizing you need a different size after wearing them for a week happens, and helping you get that perfect fit sorted out without any hassle is exactly what the crew aims for.

We appreciate you sharing your experience and backing the brand.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Very good quality pieces for a very…

Very good quality pieces for a very good price

15 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Ryan,

Stoked to hear that both the quality of the pieces and the price hit the mark perfectly.

Striking that balance is exactly what the crew aims for with every release, so knowing you are happy with the value means everything to the team.

Enjoy rocking your new gear.

Stay forged,
Outlaws Amsterdam

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