OUTLAWS. Amsterdam Reviews 

3,055
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the jewelry, noting that items often exceed expectations and look even better in person. The delivery service is frequently highlighted for being super quick and efficient, with many appreciating the careful packaging. Reviewers also commend the outstanding customer service, citing fast responses and helpful resolutions to any issues. However, some customers mentioned issues with sizing, finding rings or bracelets to be too small or not fitting consistently despite ordering the same size. A few people also experienced slow delivery times or problems with couriers, leading to delays or misdelivered packages.

What people talk about most

Product

People report positive experiences with product, consistently praising the fantastic quality, solid... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as fantastic, well-made,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick shipping... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the quick dispatch and delivery of... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its speed, helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more

Company replied

Rated 5 out of 5 stars

Amazing team in investigating my lost peice in transit, totally respectable and understandable. Swift responses and was great at what they do. Couldn't fault this company. Always true and faithful ✨️... See more

Company replied

Rated 5 out of 5 stars

the experience with outlaws was brilliant. not only were they super friendly throughout (thank you Joanna and Jack) but they gave me a 30% discount on my purchase. the jewellery i got was great qualit... See more

Company replied

Rated 5 out of 5 stars

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(3,055)

1,290 reviews in the last 12 months

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Rated 4 out of 5 stars

Style & Weight

I love these rings. I was looking for some pieces that fulfilled a physical need for weight. Think of these pieces like a weighted blanket on my hand. I’ve had a Cuban link bracelet for years, and a mala with some heavy stone beads I was gifted. I love the sensation. Cold and weighty in the morning, and slowly becoming part of my being through the day. The rings fit that need. My only hesitation on five stars is that I ordered two size 11 rings in different designs, and they simply don’t fit the same fingers. The Flowers of Death is sweet, and fits my right pointer, but I basically can’t jam the Black Eyes onto the same finger. The Arrow was ordered for my pinky and fits just right on my right hand. My hands may be subtly different sizes, but the fact that two size 11s don’t fit the same finger on my right hand gives me pause to buy more.

29 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Danny, Hearing that the rings deliver that perfect, substantial weight is a massive win for the crew. Love the description of them acting like a weighted blanket for your hand.

We appreciate the honest feedback regarding the sizing discrepancy between the two size 11 rings. Different designs, especially band width or internal detailing, can sometimes sit quite differently on the finger. Knowing this caused hesitation gives the team great insight into how we can better communicate fit nuances.

Enjoy rocking the new gear.

Rated 5 out of 5 stars

Very easy to work with and responded…

Very easy to work with and responded very quickly. Good quality products as well.

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Dominick, Hearing that the communication was completely effortless and that the team moved quickly to take care of you is a massive win for the crew.

We pour a lot of energy into keeping our service sharp and delivering premium quality gear, so knowing we hit the mark means everything.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

The jewelry is excellent

The jewelry is excellent, ordering was easy with fast shipping. The only complaint I have is in order to track your order you have to download an app.

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

George, Stoked to hear you are loving the excellent quality and that the ordering and fast shipping hit the mark.

We really appreciate the honest feedback regarding the tracking process. We want keeping tabs on your delivery to be as effortless as possible, so knowing that being prompted to download an app felt like an extra hurdle gives the crew great insight into how we can improve the post-purchase experience.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

The piece is great love it

The piece is great love it! I like the design, the weight and the look when it’s around my neck, perfect length. I only have one very small complaint and that is the clasp! It’s too small, the piece is very manly wich is great but clasp is dainty… it’s seems out of place in the total design of the medallion and chain. And this would be the same for me if I were to take the medallion off, I would view the clasp as being to small/dainty. But other than that between the piece and the customer service, I had to rate it worthy of a five (5) star review!
Thanks Jack!

19 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Leonard, Stoked to hear you are loving the overall design, weight, and perfect length around your neck.

We really appreciate the honest feedback regarding the clasp size. Hearing that it feels a bit too dainty compared to the bold, manly design of the medallion and chain gives the crew great insight for future design tweaks.

Knowing that the gear and the service still earned a full five stars means the world to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

I would highly recommend outlaws.

The quality of the items I have ordered are superb.
The items are well packaged and they come with a pouch to keep them in.
I would highly recommend outlaws.

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

David, Hearing that you are impressed with the superb quality and the premium packaging is a massive win for the crew.

We pour a lot of energy into the details, so knowing you appreciate the custom pouch to keep your gear safe means everything to the team.

Rated 5 out of 5 stars

Customer service is on point!

I accidentally ordered the wrong size ring and not only did Outlaws give me options but they responded so fast. My new ring is already on its way. Stay awesome guys, your customer service is on point and I will totally be ordering again. ☺️

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Ranjit, Sizing mix-ups happen, so the team always strives to move fast and make the swap completely effortless. Knowing we got your new ring sorted and on its way to you so quickly is a massive win for the crew.

We appreciate the love for the customer service and look forward to helping you build out your collection in the future.

Stay awesome.

Rated 5 out of 5 stars

Excellent signature ring (Gold-onyx).

Excellent signature ring (Gold-onyx).
Quality is first class, would definately buy again

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Andy, Hearing that you love the first-class quality of the Gold Onyx Signature ring is a massive win for the crew.

We pour a lot of energy into making sure every piece looks sharp and feels premium, so knowing it hit the mark means everything to the team.

We look forward to welcoming you back for your next piece.

Rated 5 out of 5 stars

Quality

Prompt delivery. Great and quality item

21 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Simon, Hearing that the gear landed promptly and that you love the quality is a massive win for the crew.

We pour a lot of energy into keeping shipping efficient and our products premium, so knowing we hit the mark means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Easy to shop

Easy to shop, quality and price was very good too.

2 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Tord, Hearing that the shopping experience was effortless and that you are impressed with both the quality and the price point is a massive win for the crew.

We pour a lot of energy into keeping our process smooth and delivering premium gear with real value, so knowing we hit the mark means everything to the team.

Enjoy rocking your new pieces.

Rated 5 out of 5 stars

Great quality product

Quality product exactly as described and delivered in time specified.

19 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Simon, Hearing that the gear is exactly as described and landed right on time is a massive win for the crew.

We pour a lot of energy into keeping things accurate, premium, and efficient, so knowing we hit the mark means everything.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Absolutely stellar customer service…

Absolutely stellar customer service from Sam. Ordered a wrong size and arranged a return, had an absolute nightmare with the shipping company so decided to cancel the return, Sam then kindly gave me a green return with a discount code for a new piece which has now been ordered and is on the way. 10/10 will definitely be buying more pieces from here!

26 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Liberty, Shouting out Sam for holding it down and turning a major headache into a total win.

Taking care of the community is everything to the team, so knowing you felt backed through the chaos means the world.

Stoked to hear the replacement is heading your way.

Rated 5 out of 5 stars

I was sceptical but ……..

I was sceptical but can absolutely recommend. Delivery was great and I love my piece.

4 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Turning skepticism into a total win is the ultimate compliment for the crew.

We appreciate you taking a chance on us, and knowing everything from the shipping to the gear hit the mark means everything.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Superb quality, even better customer service

Overall quality of the products are amazing, they feel like they should cost hundreds! Customer service is rapid and very personal and attentive too, I had to exchange a couple things because I got my measurements wrong (entirely my doing) and it was sorted within minutes. Completely stress free. Will 1000% be going back for more in the future!

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Ryan, Hearing that the gear feels like a premium luxury piece is the ultimate compliment for the crew.

Sizing mix-ups happen to the best of us, so the team always strives to make the exchange process completely effortless. Knowing we turned a potentially stressful moment into a seamless win means everything.

We look forward to helping you pack out your collection in the future.

Rated 5 out of 5 stars

Really like the pieces

Really like the pieces! Gold lightning onyx cross and last stand pieces are mint 🫡 nice solid designs fit around the neck really well!

8 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Leigh, Hearing that you love the solid, premium design of the Gold Lightning Onyx Cross and the Last Stand pieces is a massive win for the crew.

We pour a lot of energy into making sure every piece sits perfectly and feels substantial, so knowing they fit around the neck exactly right means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

The necklace was everything I thought…

The necklace was everything I thought it would be! Very nice!

30 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Charles, Hearing that the necklace lived up to all your expectations and that you love the design is a massive win for the crew.

We pour a lot of energy into making sure every piece looks and feels exactly as promised, so knowing we hit the mark means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

My first time buying from here

My first time buying from here. The website is easy to navigate and the products all look great. My order was quickly dispatched with excellent communication and tracking from the seller. Im really happy with my bracelet. Its excellent quality and arrived in great packaging. Highly recommended and I will be buying again soon.

11 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Welcome to the crew Chris, and thank you for choosing us for your first purchase.

We pour a lot of energy into making the entire process seamless, from a clear website to fast shipping and premium packaging. Knowing you love the bracelet and are already planning your next piece means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

Great stuff

Great stuff. Brilliant communication good quality fast shipping what more could you ask for

1 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Clive,

Knowing you were happy with the communication, the quality of your pieces, and the speedy delivery means a lot to the whole team.

Thanks for your support, and enjoy wearing your Outlaws gear.

Stay forged,
Outlaws Amsterdam

Rated 4 out of 5 stars

Great products

Great products, fits in with my style perfectly. Quick delivery and great agter sales. I will be buying from outlaw again for sure!!

7 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Simon,

Thanks for taking the time to leave a review, brother.

Great to hear our pieces fit your style perfectly and that you had a smooth experience from delivery through to after-sales support.

We really appreciate your support, and we look forward to your next order.

Stay forged,
Outlaws Amsterdam

Rated 4 out of 5 stars

Had to get a piece replaced

Had to get a piece replaced. They replaced it fast. Only thing i would say is the back is difficult to read. Can't fault the service.

5 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Stuart,

Thanks for taking the time to leave a review.

Glad we could get your replacement sorted quickly and that our service met your expectations. We also appreciate your feedback about the engraving on the back being difficult to read. We'll be sure to pass that along to the team.

Thanks for riding with us.

Stay forged,
Outlaws Amsterdam

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, very personalised and made to feel I was first priority. Never really experienced anything like it before. Can’t wait for the pieces to arrive. Thank you to Jack and Joy.

5 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Penny,

That means a lot to us. We're proud to make every member of the crew feel looked after, and we're glad we could do that for you.

Thanks for taking the time to share your experience. We can't wait for your pieces to arrive. Welcome to the Outlaws crew.

Stay forged,
Outlaws Amsterdam

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