OUTLAWS. Amsterdam Reviews 2,724

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 876 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, unique designs, and comfortable fit, often noting that items exceed expectations and feel substantial. The delivery service is frequently described as smooth and efficient, with many appreciating the careful packaging. People also highlight the positive interactions with customer service, commending their helpfulness and responsiveness in resolving issues. However, some customers reported dissatisfaction with delivery times, mentioning significant delays and issues with courier services. A few other people also felt that the sizing of rings was inaccurate compared to the provided charts, leading to discomfort or the need for returns. There were also occasional mentions of receiving items that appeared damaged or not as advertised, and some found the return process to be costly.

What people talk about most

Product

Consumers express high satisfaction with the product quality. Many reviewers praise the perfect fit,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent craftsmanship, noting... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the fast delivery, with... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the ordering... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These rings absolutely exceeded my expectations. The quality feels fantastic right out of the box, solid, comfortable, and really well made. The details and finish look even better in person, and th... See more

Rated 5 out of 5 stars

I have been disillusioned lately ordering on-line from various companies,with items being sub-standard and mis represented in ads. How refreshing to get a well made piece of quality jewelry, impecabl... See more

Company replied

Rated 5 out of 5 stars

My wife bought me the Anker skull necklace for my birthday,I am very pleased and I shall proudly wear this. The craftsmanship that has gone into this is amazing and I shall definitely be buying more... See more

Rated 5 out of 5 stars

Ive bought a fair bit from Outlaw Amsterdamn rings and necklaces. Absolutely love the peices. Wouldn't go anywhere else now for these sorts of peices. Delivery is decent to the UK, customer se... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great all round service

When ordering and paying, I instantly got updates on what was happening with my items. I got updates on the delivery. When I got my items the packaging was great! You can tell they put just as much into presenting the item as they do to the items themselves. The items were great aswell, definitely worth a browse and possibly a purchase!
When I have been in touch with the team. They have been amazing. They were so polite and friendly. I was in contact with a lovely person called Joy. It just makes the experience a little more enjoyable

18 May 2026
Unprompted review
Rated 5 out of 5 stars

I discovered Outlaws on Instagram

I discovered Outlaws on Instagram. I liked the style of the jewels but also the artistic nature of the pictures. I bought a neckless with a cross then a few rings. First they look in reality as nice as on Instagram. Second, quality is there, either with stainless or silver items. No disappointment ! Third, delivery is great : quick, reliable and with a good follow up and information. I admit that I overlooked the many messages I received after my purchases which spoke about a community. Then the sliver ring handmade I ordered was slightly smaller than the size expected. I contacted the customer service. I was thrilled by the approach, the care and the empathy. It was really a personalised approach caring for my problem, interacting constantly with me. It was so great that I mentioned it as exceptional after sales service around me. The problem is not yet solved but the way forward is promising. What I learned from it ? It is more than a product and marketing, it is a rewarding experience. Customer care is a great experience. Finally I feel what being part of a community means. What an experience, crew !

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Outlaws… amazing

Hi , I’m client of Outlaws long time ago , I had maybe 6 or 7 rings, one is best than another, literally I bought 2 pieces Ang got one free , I didn’t expect that, was actually good surprise and I saw the other, not only this I can choose the gift, so! No words can describe my happiness! I really like the 3 piece, really amazing and good looking and quality as before, so fellas I really recognize everyone to order at least once, and u see , you comes back as client again . Best regards Leandro Mattei

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Best Experience

These rings absolutely exceeded my expectations. The quality feels fantastic right out of the box, solid, comfortable, and really well made. The details and finish look even better in person, and they have a great weight to them without feeling bulky.

The fit was perfect, which is always a huge relief when ordering anything online. I’ve been wearing them constantly since they arrived and I genuinely love the look and style of each one. The packaging was great too, even the bag they came in is good. Extremely happy with this purchase and would absolutely buy from them again. Highly recommend.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

True outlaw spirit

I reached out to them on a limb for a collaboration and they responded immediately. Nicest people to do business with. I’m definitely recommending them everywhere!

22 May 2026
Unprompted review
Rated 5 out of 5 stars

My wife bought me the Anker skull…

My wife bought me the Anker skull necklace for my birthday,I am very pleased and I shall proudly wear this.
The craftsmanship that has gone into this is amazing and I shall definitely be buying more items from Outlaw Amsterdam.I would highly recommend buying from this company.I did have to wait about a week but the wait was well worth it.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I have been a customer for a long time. So far, there have been no complaints. Will continue to remain a customer and can only recommend Outlaws.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!

I've ordered many times from Outlaws and always happy with my purchases. One I spent a little extra on however I felt didn't meet their previous standards. I reached out to the team and they provided me with a super easy and quick way to return and refund (quite rare these days) so can safely say I'll be back again soon!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding company one of the best for…

Outstanding company one of the best for anything rings a jewellery 🤘

29 April 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that we are sitting at the top of your list for jewelry.

We push hard to keep our designs and quality at a level that stands out, so knowing you consider us one of the best is a massive win for the crew. We will keep doing what we do to make sure every piece lives up to that standard.

Rated 5 out of 5 stars

Fantastic

Fantastic, easy & fast delivery. will be back for more!!

6 May 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Honored to hear that the ordering process was easy and the delivery reached you quickly.

We aim to keep our logistics as efficient as our designs, so knowing that the gear arrived fast is great to hear. We look forward to seeing you back for your next piece.

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