The chair arrived quickly and on date as promised when ordering. All parts were present to put it together. Instructions are a bit sketchy and you have to concentrate hard and ensure everything is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more
Company replied
Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service ad... See more
Company replied
Really quick delivery and great office chair. We bought the grey heavy duty chair, fairly quick to assemble. Very sturdy and very comfortable. Chairs from other retailers were smaller, less sturd... See more
Company replied
Company details
About Office Boffins
Written by the company
A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersYes, delivery is FREE on all the items we stock.
Free Shipping to UK Mainland
We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.
Contact info
4 Queen Street, EH2 1JE, Edinburgh, United Kingdom
- 0203 991 1375
- info@officeboffins.co.uk
- officeboffins.co.uk
4.5
Excellent
414 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality, good price!
Fantastically well made and comfortable office chair. Good sale price and super fast delivery time. I would highly recommend this company!
10 August 2026
Reply from Office Boffins
Hi Mark,
Thanks so much for the fantastic feedback and for the recommendation! We're delighted we could get the Stratus office chair to you so quickly. The leather upholstery does give it that extra bit of quality and a lovely finish doesn't it! We trust it's looking after you well there.
Thanks again Mark for getting in touch.
From the Office Boffins team
More than I expected
I didn't expect the next day delivery - but it arrived when they said it would. The chair is so comfortable - highly recommend especially for the price.
3 August 2026
Reply from Office Boffins
Hi there Melissa,
Thanks so much for the great comments. The Hotshot office chair is a brilliant all-rounder. We're really pleased it's hit the mark and hope it keeps you sitting comfortably for many working days to come!
We appreciate you getting in touch.
From the Office Boffins team
Excellent chair
I have ordered another one. The same great service and excellent quality of the chair. Self assembly was also very easy.
10 August 2026
Reply from Office Boffins
Hello there,
It’s always lovely to see a customer come back for another! The Ergo Mesh office chair is a great choice and a real customer favourite. We hope chair number two proves every bit as dependable as the first!
Thanks so much for getting in touch.
From the Office Boffins team
Prompt delivery
3 August 2026
Reply from Office Boffins
Hello there,
Thanks so much for the stars! We hope the Ultimate 4-Lever chair is providing a comfortable seat in your workspace and that all those adjustments are helping you get everything set up just right. Enjoy your new chair!
From the Office Boffins team
I'm 70 and disabled so probably not…
I'm 70 and disabled so probably not Office Boffins' usual customer but I buy from them where possible because they assemble and install. There's a really excellent local guy who assembles flat packs, but that doesn't sort the first bit, delivery, which is just impossible, large boxes I can't move, standing in my hall making it impossible for me to get in or out, but I have had from OB all perfectly set up and in place an office chair, a really rather elegant filing cabinet and a large white cupboard, which so much simplify my life. Lovely guys just come and do and 40 mins later there's a perfect piece of furniture exactly where wanted. Also i'm sure of the quality, which I shouldn't be elsewhere.
30 July 2026
Unprompted review
Reply from Office Boffins
Hello Ysabel,
Thank you so much for your fantastic review and the stars too! We are chuffed to hear we've been able to make things a little easier for you. We know that having furniture delivered, assembled and put exactly where you need it can make all the difference.
We're delighted your new office chair and storage have settled in so well, and we'll be sure to pass your lovely comments on to the installation team. They'll really appreciate that.
Thanks again for getting in touch.
From the Office Boffins team
Easy self-assembly
I was easily able to follow the simple instructions for putting together a great new chair.
30 July 2026
Reply from Office Boffins
Hello Kevan,
Great to know that everything came together without a fuss. There's nothing better than getting your chair set up quickly so you can get on with sitting in it, rather than wrestling with instructions!
We hope the Oracle office chair is keeping you comfortable through those long days at your desk.
Thanks so much for taking the time to leave us a review. We do appreciate it.
From the Office Boffins team
Desk drawers
Ordered desk drawers , they were here next day , well wrapped and good value for money
24 July 2026
Reply from Office Boffins
Hello Tammy,
Thank you so much for taking the time to leave us a review.
We hope the Horizon under desk drawers have settled into their new home and are making it that little bit easier to keep your workspace tidy.
Enjoy your new addition, and thanks for choosing Office Boffins!
From Team Boffin
Average turned into Good
Deliver was a day late
Packaging ok with warnings not to open with knife despite this
Base of chair had small cut in not really noticeable as long as it does not spread.
However did get a call after leaving my feed back offering to replace seat and apologising about late delivery.
This kind of care is very unusual in todays world so will be using this company again.
If delivery had been offered for 2 days and not next day this would have been a five star review.
17 July 2026
Reply from Office Boffins
Hi Richard,
Thanks for taking the time to leave us your feedback. We're sorry your delivery didn't arrive when expected, and it's a shame the chair base wasn't quite perfect when it reached you.
We're pleased to hear the mark is only minor, but if it does become any worse over time, please don't hesitate to get in touch. We'll always do our best to help if any issues arise.
We hope you're otherwise enjoying your new office chair, and we appreciate you sharing your experience.
From the Office Boffins
Fast delivery
Fast delivery , excellent chair ,superb customer service,Emily was really helpful .
12 June 2026
Unprompted review
Reply from Office Boffins
Hi Joanne,
What a great review, thank you! We're so chuffed to hear you were pleased with our quick delivery, our customer service and of course your new office chair!
We'll be sure to pass your kind words on to Emily too. She'll be so pleased to know she made such a positive impression.
We appreciate you getting in touch Joanne, thanks again.
From the Office Boffins team
Great service from order to delivery.
Great service from order to delivery.
Chair was simple to put together and is so comfortable, I actually like being in the office now!
9 July 2026
Reply from Office Boffins
Hi Steve,
Now that's a compliment we love to hear. 😁 We're so pleased the Apollo office chair has made such a difference that you're actually enjoying being in the office. That's quite an achievement for any office chair!
It's also good to know everything went smoothly and you had no problems putting it together. Result!
Thanks so much for taking the time to get in touch.
From the Office Boffins team
Fonz Heavy Duty Posture Chairs - not as described on website - but put right by a great team
Having ordered two Fonz Heavy Duty Posture Chairs from Office Boffins based on the information from their website which stated that these chairs had both Height Adjustable Backrest and Seat Slide functionality, when delivered and built the chair had neither of these functionalities. Having spoken to a member of their sales team on the 08/07/26, who appreciated the issue and assured me that someone would contact me to arrange collection of the mis-sold chairs and help me to identify suitable replacements, as we could obviously not trust the information on their website, eight days later I have still not had any response. Be careful trusting the website product descriptions.
Update - after being initially disappointed, I can now say that I couldn't be happier with the service I have received Office Boffins. They have thanked me for informing them of the errors on their website which have now been corrected, assisted in identifying suitable replacement chairs and exchanged the two Fonz chairs for two ther chairs which are excellent and meet our needs entirely. Overall, they have been responsive and helpful and I would now highly recommend this company to anyone seeking office furniture. Thank you, Office Boffins, for going the extra distance it has truly made all the difference.
8 July 2026
Reply from Office Boffins
Hello,
We're really sorry to read this, and we'd like to apologise both for the incorrect product information on our website and for the delay in getting back to you. We completely understand how frustrating that must have been.
We're working to find the right solution to make sure you end up with chairs that meet your requirements. Thank you for bringing this to our attention, as it has also allowed us to correct the product information for future customers.
From the Office Boffins
Excellent Service
Great product as always, Delivered ahead of due date with emails to keep me informed from customer service all the way.
12 July 2026
Reply from Office Boffins
Hi Bernie,
What a lovely review to receive, thank you. We are super chuffed you're pleased with the Ergo Mesh office chair and it arrived ahead of time. Result! We're also really happy to know our communication hit the spot too! That's exactly the experience we aim to deliver.
Thanks so much for your continued support and for the stars.
From the Office Boffins team
Quick delivery and a chair that is the…
Quick delivery and a chair that is the same quality as higher priced chairs
12 July 2026
Reply from Office Boffins
Hi Richard,
Thanks for getting in touch. We're delighted to hear the Motion office chair arrived as planned and that you're impressed with the quality. We like to think it's proof that you don't always have to pay through the nose to get a chair that's built to perform.
Thanks for the stars!
From the Office Boffins team
Reply from Office Boffins
Hi Harry,
Sounds like the Alpha XL is doing the do! Great result there. Thanks so much for letting us know how you got on. Your comments are appreciated!
Happy sitting from the Office Boffins
Bought two of these chairs at a great…
Bought two of these chairs at a great price. They were very easy to put together and are incredibly comfortable. They feel like excellent value for money, and I'm very impressed with the quality so far. Highly recommended.
1 July 2026
Reply from Office Boffins
Hi Chris,
We are pleased to hear the Ergo Mesh chairs have hit the spot. It sounds like you had no issues putting them together and they seem to be taking care of business there!
Thanks Chris for the feedback and the recommendation too. It really is appreciated.
From the Office Boffins team
Reply from Office Boffins
Hello Henry,
Thank you for the feedback. We're really pleased to hear you're happy with the Omega office chair. We also appreciate your comments about the assembly instructions. We're always looking at ways to improve them, so this is genuinely helpful. Hopefully, once it was all put together, the chair has settled in well.
With thanks, from the Office Boffins team
Reply from Office Boffins
Hello David,
It sounds like you made the right Impulse decision! See what we did there 😆 We hope your new office chair keeps you comfortable and well supported for many years to come. Thanks for taking the time to share your experience. We really appreciate it.
From the Office Boffins team
Great Delivery
1 July 2026
Reply from Office Boffins
Hello Andy,
Thank you for the stars! We're so pleased to hear you were happy with our quick delivery service. We hope the Omega office chair is keeping you comfortable and supported there.
Thanks for choosing the Office Boffins to supply your new chair. We do appreciate it!
From Team B
Appalling experience
Appalling experience. Company de facto refused a return (imposed unrealistic conditions) without any reason. Avoid avoid avoid.
23 June 2026
Reply from Office Boffins
Hello Dave,
Our team have been trying to contact you via email and phone however we've had no luck yet.
We're sorry that our returns process wasn't what you were expecting. To clarify, we were happy to accept the return of the chair and offered to arrange the collection for you. The only cost involved was the courier's return charge, which would have been deducted from your refund. While we'd love to offer free returns, unfortunately we're not able to absorb those costs.
Thank you for your feedback, and we're sorry we weren't able to provide the experience you had hoped for.
From the Office Boffins team
Incredible service, Emily is awesome.
I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws.
I have it back and contacted Emily yesterday afternoon. This morning I received a delivery of spare parts and in the next 10 minutes I'll have a functional office chair again.
They could have easily and rightly declined, instead they have gone above and beyond.
Incredible service; better start browsing for my next chair.
Thank you Emily.
30 June 2026
Unprompted review
Reply from Office Boffins
Hello Danny!
We are loving the shout out for Emily. She is a wee star! If we can help.. we do!
Hopefully you and your office chair are reunited and normal service has resumed.
Thanks for making the effort to get in touch and let us know. We really appreciate it.
From the Office Boffins team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.