Office Boffins Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery times and note that navigating the website and placing an order online is extremely simple and straightforward. People are also very pleased with the product quality, regularly describing the office furniture as sturdy, highly comfortable, and exceptionally well-made for daily use. However, some people mentioned that orders occasionally arrived with missing parts, such as screws or essential components needed for proper assembly. A few consumers also stated that they received items that were seriously damaged upon delivery or experienced unexpected issues with structural durability over time.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the items are very comfortable,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Quality

Consumers find quality to be positive, highlighting that products like desks and chairs are sturdy,... See more

Service

Clients share satisfaction on service, frequently praising prompt email updates, quick dispatch, and next day... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The chair arrived quickly and on date as promised when ordering. All parts were present to put it together. Instructions are a bit sketchy and you have to concentrate hard and ensure everything is... See more

Company replied

Rated 5 out of 5 stars

I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more

Company replied

Rated 5 out of 5 stars

Easy process to order and we have now bought chairs many times from this company. We did have an issue with one of the deliveries where the driver was unable to find us, but their customer service ad... See more

Company replied

Rated 5 out of 5 stars

Really quick delivery and great office chair. We bought the grey heavy duty chair, fairly quick to assemble. Very sturdy and very comfortable. Chairs from other retailers were smaller, less sturd... See more

Company replied


Company details

  1. Office Furniture Store

About Office Boffins

Written by the company

Office Boffins

A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.

Visit Our website Shop Office Chairs Shop Special Offers

Yes, delivery is FREE on all the items we stock.

Free Shipping to UK Mainland

We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(414)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered small air on

Ordered small air on, asked for next day delivery. Placed before 9am as required. Waited in following day until late afternoon. Received email detailing refund with no explanation, just a credit note and PayPal notification. Shabby experience would not recommend.

25 June 2026
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hello Laura,

We're sorry to hear you were disappointed with your experience. Unfortunately, the air conditioner had sold out unexpectedly due to the hot weather. As soon as we became aware of this, we emailed you to let you know that we were out of stock. As we had no suitable alternatives available, we processed a full refund immediately rather than keep you waiting.

We're sorry we weren't able to fulfil your order on this occasion. Thank you for your feedback, and we hope you'll consider giving us another try in the future.

From the Office Boffins team

Rated 4 out of 5 stars

Easy order process

Easy order process, prompt delivery, informative and frequent comms about delivery date. Instructions should make it clearer if self assembly it is much easier with 2 people.

23 June 2026
Office Boffins logo

Reply from Office Boffins

Hi Stephen,
Good to hear from you! Great to hear you were happy with our communication and service was great. We appreciate the comments about the instructions - that's invaluable. We'll have a look to see how those can be improved. We hope the Horizon office desk is making your office space more pleasant and productive to work in.
Thanks so much for getting in touch.
From the Office Boffins

Rated 5 out of 5 stars
Office Boffins logo

Reply from Office Boffins

Hello Rachel,
Lovely to hear our communication and delivery hit the spot. We trust the Ergo Mesh office chair has settled in well to its new home and is keeping you well seated.
Thanks for the stars!
From the Office Boffins team

Rated 5 out of 5 stars

Good quality & Quick delivery

The desk I bought is of good quality: sturdy and looks hard waring. Should last a long time.

Delivery was swift; ordered on a Tuesday and it arrived the following day.

Was that impressed I've just ordered a new chair from Office Boffins to go with it.

10 June 2026
Office Boffins logo

Reply from Office Boffins

Hello Mark,
Thanks for the second order! The Oracle chair will look really smart alongside the Raven office desk. We appreciate your comments Mark and hope you are loving your new office setup.
From the Office Boffins team

Rated 5 out of 5 stars

Its a very good chair.

The chair was fairly priced, was a decent build and makes our sales manager comfortable at his desk.

29 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Happy Seller!
Thanks for getting in touch! Good to know that your sales manager is loving the Sentry office chair. Hopefully it's standing guard over his comfort at work.
Thank you so much for taking time to get in touch. We are so chuffed.
From the Office Boffins team

Rated 5 out of 5 stars

Office Chair review.

Very pleased with the office chair, which was easy to assemble, with your instructions.

8 June 2026
Office Boffins logo

Reply from Office Boffins

Hello Des,
Great to hear the Calypso office chair has hit the spot. We hope you are enjoying the comfort! Thanks for getting in touch to tell us your thoughts Des. We do appreciate that.
Wishing you happy sitting in your new chair.
From the Office Boffins team

Rated 5 out of 5 stars

Prompt and good value.

Prompt and good value.
New office chairs arrived next day. They were easy to build, are comfortable and match existing chairs which are already three years old and counting so I know we will get good use from these.

21 May 2026
Office Boffins logo

Reply from Office Boffins

Hello there Robert,
Good to hear the Ergo Mesh chairs have arrived and settled in easily to your office. We hope you and your team are reaping the benefits of their comfort.
Thank you so much for popping us this message Robert. We appreciate that!
From the Office Boffins team

Rated 5 out of 5 stars
Office Boffins logo

Reply from Office Boffins

Hi Bill,
Thanks for the stars awarded to the Office Boffins service and the Ergo Operator chair. We trust your new office chair is looking after you in the office there.
Your feedback is much appreciated Bill. Thanks again!
From Team Boffin

Rated 5 out of 5 stars

Ergo computer chair

Great price. Easy ordering. Fast delivery

27 May 2026
Office Boffins logo

Reply from Office Boffins

Hello John,
Good to hear from you. Sounds like everything went very smoothly with your order. Fantastic! Hopefully you're enjoying the comfort of the Ergo Operator chair. We think it's a wee cracker.
We appreciate you getting in touch John, thank you!
From the Office Boffins team

Rated 5 out of 5 stars

Amazing chair and great service

Amazing chair and great service! Item next day as promised and very easy to put together

27 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Priya,
We're so chuffed you were happy with our quick delivery service and the Ergo operator chair has met your expectations. We really appreciate you letting us know that. Wishing you many productive times in your new office chair.
From the Office Boffins team

Rated 5 out of 5 stars

Good Support (even when it was user error :) )

Ordered a chair which came next day. Started building it and was going too well, realised I had no bolts.

Called up the support line and Owen answered, I explained the situation and he apologised straight away then said "they usually put the bolts in" and then it clicked - went back and checked. We got disconnected (my fault) and owen called back (but I was well into my "Bob the builder" phase and missed the call.)

Many thanks to Owen for pointing out my mistake. Would return again just as he wasn't at all odd (as some support can be when things are potentially wrong.)

This time it was my fault. Chair is comfy and solid.

22 May 2026
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hi Joseph,
Ha ha! Yess... we pop the bolts in so they don't get lost. Easy mistake to make! Sounds like your new office chair is keeping you sitting well there in any case. Fantastic result.
Thanks Joseph for letting us know how you got on.
From the Office Boffins team

Rated 5 out of 5 stars

Comfortable chair - excellent customer service.

Comfortable chair. Assembly instructions are primarily in diagram form and positioning of washers is not obvious. There is leeway with the securing of the seat to the back position, though it's not obvious. My first attempt left the sitting area front to back too short. Maybe a YouTube video of the assembly would be good. Shortly after assembly I realised that one of the casters was broken. I phoned them and immediately the dispatch of a new set of casters was arranged. 10 out of 10 for customer service!

25 May 2026
Office Boffins logo

Reply from Office Boffins

Hi Brian,
So good to hear you thought the Office Boffins service 5 star! We are pleased with that. Hopefully the Motion office chair has settled in well there and it's keeping you nice and comfy. Regards assembly.... we're planning some videos so you will see those coming online at some point in the future.
Thanks so much for getting in touch Brian. We really appreciate that.
From Team Boffin

Rated 5 out of 5 stars

WPSA experience

Everything was smooth fast and efficent from start to finish

12 May 2026
Office Boffins logo

Reply from Office Boffins

Hi Kevin,
Thanks for getting in touch! We are so pleased to hear you're happy with your Office Boffins order. We trust you're making good use of the Magnum office screens there. They are great for dividing space or making wee collaboration areas etc. Very versatile!
Thanks again Kevin for the feedback.
From Team Boffin

Rated 5 out of 5 stars

Received in quick time from my order

Received in quick time from my order, easy to build and looks great thankyou

19 May 2026
Office Boffins logo

Reply from Office Boffins

Hello there Peter,
Good to know that everything went smoothly and your new operator chair is settling in well there. We really appreciate the stars and the feedback.
With thanks from the Office Boffins team

Rated 5 out of 5 stars

So easy to order

So easy to order. Fab choice of products. They said it would be delivered in 24 hours.... 22 hours later it's on my drive. Lovely office chair. Lots of areas for making it to your specifications.

12 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Caroline,
Great to hear our fast delivery was appreciated! Best of all though, is the Ergo mesh chair is just what was needed. We are very pleased with that!
Thank you for letting us know how your order went.
From the Office Boffins team

Rated 5 out of 5 stars

Company buys all its office chairs from…

Company buys all its office chairs from Office Boffins
Great service

12 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Brian,

Lovely to see you back with us again! Thanks so much for the feedback. We try hard to get it right so we are delighted with that.

Hopefully the Essentials Mesh office chairs are doing a good job there.

All the best Brian and thanks again!

From the Office Boffins team

Rated 5 out of 5 stars

I received the order information and…

I received the order information and all the queries were dealt with quickly and efficiently. Order was delivered on time as promised and invoice received quickly to allow prompt processing.

6 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Sylvia,
Good to know our processes are all working well and our quick delivery was just the thing. We trust the Marco off chair is looking after you there and we wish you happy sitting in it!
Thanks for getting in touch Sylvia.
From the Office Boffins

Rated 5 out of 5 stars

Quick and fast delivery

Quick and fast delivery

12 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Zaheer,
Lovely to hear our quick delivery was just what was needed. Hopefully the Ergo Mesh draughtsman chair is looking after you there.
From the Office Boffins team

Rated 5 out of 5 stars
Office Boffins logo

Reply from Office Boffins

Hi Sue,
We like to get our office chairs out pronto so you can get sitting comfortably as quickly as possible! Good to hear that's working.
Thank you for the feedback and the stars. It is much appreciated.
The Office Boffins

Rated 5 out of 5 stars

GREAT SERVICE

6 May 2026
Office Boffins logo

Reply from Office Boffins

Hello Mark,
Good to know that you thought the Office Boffins service hit the spot. Fantastic! We trust the Essentials mesh office chair has settled in well there and is providing a comfy seat.
Thanks for getting in touch Mark.
From the Office Boffins team

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