NGS Removal 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I am disappointed to say that their customer after-care is non-existent. Despite having a decent removals service, a few items were damaged. I reported these via WhatsApp, two emails and 3 phone calls... See more

Rated 1 out of 5 stars

Before I explain why I had to give a really low rating, I want to say that the two movers were amazing, Annised and Samson - super lovely and kind - but the office or administrators at NGS removals we... See more

Company replied

Rated 5 out of 5 stars

Ken and Gomer were efficient, professional and made my move less stressful. They ensured they wiped down all of my furniture with anti-bacterial wipes before bringing it into my house and had gloves a... See more

Rated 5 out of 5 stars

Polite, professional service from start to finish Smooth and easy process from start to finish. Nima Group Services turned up on time and carefully packed all our stuff and carried them down 3 flig... See more

Company details

  1. Moving and Storage Service
  2. Carpet Cleaning Service
  3. Delivery Service
  4. Handyman
  5. Office Equipment Repair Service
  6. Office Supply Store

Written by the company

Packing, Moving And Cleaning. . Commercial & Residential Removal . Man And Van Services . Waste Clearance . Furniture Assembly . 24/7 Availability


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Really happy with how the service was provided by NGS. The staff was really polite and friendly. I can say that the service was really easy to book. Il recommend this service again

15 May 2020
Unprompted review
Rated 5 out of 5 stars

Great service!

Ken and Gomer were efficient, professional and made my move less stressful. They ensured they wiped down all of my furniture with anti-bacterial wipes before bringing it into my house and had gloves and protective masks on throughout. Couldn’t recommend NGS enough. Thanks again!

29 March 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, they were very professional arrived on time and handled my possessions carefully Would recommend

29 March 2020
Unprompted review
Rated 1 out of 5 stars

Disappointing and Rip-Off

Despite agreeing a price, I ended up paying significantly more as they kept adding extra cost that were never disclosed to me beforehand. The two movers were lazy and too smart to follow assembly instructions so not only did they incorrectly assemble part of my bed, they incorrectly claimed that it was faulty. As they were too busy incorrectly assembling the bed because they didn't feel like following the assembly instructions, I ended up carrying most of my stuff, doing all the heavy work. The company has not responded to my complaints for days in any form, they are a total rip-off!
Extremely disappointing and for the price I paid, I could have hired a decent company.

26 March 2020
Unprompted review
Rated 5 out of 5 stars

job well done

Excellent customer service and a fantastic job done! Thank you so much! Will definitely work with them again

27 February 2020
Unprompted review
Rated 5 out of 5 stars

Made Moving Easy

Booked online, easy to use, a special thanks to Craig who was on hand to answer questions when needed. Would use again, highly recommended.

8 February 2020
Unprompted review
Rated 5 out of 5 stars

Great service attention to detail

Great service, team that came along to do a move couple of moves for me took care and kept items organised paying a lot of attention to detail without instruction from myself, I would definitely recommend them as they will be my first point of contact in the future as I have used them more than once now an friendly service each time

5 February 2020
Unprompted review
Rated 5 out of 5 stars

Professional, honest services!

I used NGS, when I was moving house, they worked so well and effectively. No job is to much for them!! Really made it an easy stress free process. I would definitely recommend for future use

4 February 2020
Unprompted review
Rated 5 out of 5 stars

I felt well engaged with the team

I felt well engaged with the team, they were very communicative. I received an immaculate service throughout. I've received other services before, N.G.S was by far the best. I'd highly recommend N.G.S to anyone looking to moves homes.

3 February 2020
Unprompted review
Rated 5 out of 5 stars

Reliable i must say

Reliable i must say, made a last minute booking and they provided a move for me in Kettering within my time frame. Friendly people too. I highly recommend.

3 February 2020
Unprompted review
Rated 5 out of 5 stars

I just want to start by saying by far…

I just want to start by saying by far the best service I’ve received, easy communication, fast service literally they had everything out the house in a matter of hours I was super suprised. I’ve had other services but this is by far the best yet, I’ll definitely recommend them and will definitely be using them again.

3 February 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look