The interest rate is high but I think u emailed me saying this is been reduced soon so would be very helpful when this happens A good card to have for things you need and a easy to use app and easy... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service with this card is exceptional, like any sole trader cash flow can be a dream or a nightmare. Marbles (new day) app is easy to use unlike some of your competitors. If my credit limit incr... See more
Company replied
Held a Marbles card for five years now. Very reliable service, excellent support & clear guidance at all times. Lots of offers on transfers, advances and also for loyalty benefits with companies too.... See more
Company replied
Trying to get OTP which has never worked since got new phone 18 months ago phone company have spent weeks as have marbles trying to resolve this situation to no avail Phone company are convinced that... See more
Company replied
Company details
Written by the company
At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit. We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience.
Contact info
7 Handyside, N1C 4DA, London, United Kingdom
- 020 7160 8800
- newday.co.uk
4.2
Great
11K reviews
Asks customers to review
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Reply from NewDay
Hi Colin, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Excellent credit card with good credit…
Excellent credit card with good credit increases easy to navigate the app payment choices I'm happy with aqua credit card .
4 June 2026
Reply from NewDay
Hi Peter, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Easy todeal with nonsense helpful staff
4 June 2026
Reply from NewDay
Hi Stuart, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 best, Elan
Everything has been great application…
Everything has been great application payment process the app is brilliant
4 June 2026
Reply from NewDay
Hi Irene, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan
it,s Such a Great Experiance to have aa…
it,s Such a Great Experiance to have aa Aqua... i loved the Servives they offer. Thank you so much team
4 June 2026
Reply from NewDay
Hi there, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Good credit limit and app
4 June 2026
Reply from NewDay
Hi Chris, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Reply from NewDay
Hi Arnost, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
They are very helpful when you call…
They are very helpful when you call them if you ever need help
4 June 2026
Reply from NewDay
Hi Sean, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Happy customer
Very helpful when you need to ring customer service, easy to use app and easy application process
4 June 2026
Reply from NewDay
Hi Irene, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Aqua has been so good
Aqua has been so good. The app is easy to use. If I do use abit more on my card you do have the minimum payment + recommended extra payment. Now when this does happen it can be abit of a shock when u see the full amount. But you can just pay the minimum. But paying the Boosted payment really does help you clear your balance faster +more chance of getting offered a higher balance to use. Ive had about 4 increase balance offers you can accept or decline. Been so happy with the Aqua card and been a better rate than others out there.
4 June 2026
Reply from NewDay
Hi Andrew, , Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Reply from NewDay
Hi there, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Amazing customer care and service
Amazing customer care and service, with excellent credit limit increase awarednes. Simple, effective and straightforward system. Nice to do business with and always there when you need it the most
4 June 2026
Reply from NewDay
Hi Akim, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
As long as you make payments on time…
As long as you make payments on time you can improve your credit score,its a good card and very flexible have never had aproblem and you can use it anywhere
4 June 2026
Reply from NewDay
Hi Paul, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Excellent customer service,all done…
Excellent customer service,all done online a quick smooth transition through out
4 June 2026
Reply from NewDay
Hi Alison, we do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Reply from NewDay
Hi Steve, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
I have various products with NewDay
I have various products with NewDay and couldn't be happier. The app for each product, the notifications, the transparency and ease of use, make my everyday finance management, so so easy.
4 June 2026
Reply from NewDay
Hi Jill, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Reply from NewDay
Hi Michael, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Reply from NewDay
Hi Gilvan, thank you for choosing us as your card provider. We're pleased to have you as our customer 😊 Thanks, Michelle.
Since taking over from argos theyve…
Since taking over from argos theyve been absolutely awful. They did not take my direct debit despite saying they would. This resulted in a missed payment so I just paid it all off and told them to close the account.
Ive now received an email asking for another payment. I cant get through to them so I just decided to pay to get rid of them but I cant, the app won't let me. Unable to talk to anyone and chat is not working.
Absolutely awful.
Edited to say- thank you for the automated/cut and paste reply. If you bothered to read the review then you would have seen that I stated I cannot get through to you via chat or phone.
4 June 2026
Unprompted review
Reply from NewDay
Hello Michelle, thank you for sharing your review. I’m sorry to hear you’ve had difficulty with this. We value all feedback and are continuously working to improve our products and services. Please get in touch with NewDay’s dedicated team on 0333 240 8002, and they’ll be happy to discuss any concerns. The opening times are Monday to Friday 9am to 6pm, Saturday 9am to 4pm, Sunday – closed. Best, Audrey
Who I spoke to was very helpful no…
Who I spoke to was very helpful no problem at all but I still cannot go any further than I was it keeps sending me back to the beginning
2 June 2026
Unprompted review
Reply from NewDay
Hello Lesley, thank you for choosing us as your card provider - and for leaving us a positive review! Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you. Please reach out to our Customer Service team on 0333 220 2532 at your next convenience. Kind regards, Audrey
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