Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the attractive aesthetics, wonderful home decor items, and careful packaging that effectively protects fragile goods during transit. Many individuals also point out that orders frequently arrive on time and the items look wonderful in their living spaces. Some reviewers were not happy with frustrating shipping delays, long wait times, and missing items in their delivered packages. People frequently note receiving damaged goods, broken items, and dealing with unhelpful customer support when trying to resolve these issues. Others additionally mention misleading policies and delivery personnel failing to properly attempt home drop-offs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide variety of experiences. While some... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. Some... See more

Order

Customers had ambiguous experiences with order, highlighting both positive and negative encounters. Some... See more

Customer service

People report ambiguous experiences with customer_service, noting severe frustration alongside occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Rated 1 out of 5 stars

Damaged items sent for the second time…

Damaged items sent for the second time because it didn’t look like it got damaged in transit , it was sent deliberately in case some people don’t have time for returning and just accept it, shifty company . For me it was first and last time

17 February 2026
Unprompted review
Rated 5 out of 5 stars

On time delivery

On time delivery, satisfaction with the delivered product without any damages,delivery boy is good,careful packaging, timely intimation 's,everything goes smoothly from placing order to delivery. Overall u bring smiles on customers face when they see the product .🙂

16 February 2026
Unprompted review
Rated 5 out of 5 stars

It was my first time ordering with…

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching the replacement. The final is beautiful and worth the wait.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

I urgently needed 11 gifts

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be grateful and definitely ordering again and recommending it to more people

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Good products

Good products. I am upgrading my kitchen and nestasia products are nontoxic and helps in food storage and meal prep. Nicely packaged. Loved it

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic experience

Products are okay, but the return policy is completely misleading.
They show a lower refund amount than what you actually paid, and even after multiple follow-ups, nobody came for the return pickup. Very disappointing experience.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Very poor Customer call handling practice

Hallo,
Another blunder from this company. Customer care team or company will never keep customers posted on their order, it's the customer who has to keep following up on this. And why not, customer 's fault for choosing such a premium company & it's product for gifting, so they have to pay for it. For mine order which was only placed on 19th Oct, till today not delivered. I will not get into details of this. Today morning I called the customer cell & the person who answered, very rudely said she will send this email to concern team & shortly I will get the refund email details. Waiting for few hours, no email received, hence I called back again to the customer cell. This time lady who answered even more rude said, the customer has to send them an email on refund & only then it will be initiated. So this shows company has no standard policy of responding to customer. This is not end of it , I am still talking & madam customer executive has already kept phone aside.. this is not the first i have faced . Now please tell me what I have to do to get refund & save myself from this company. 
Unfortunate customer of nestasia

11 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst service and cheap products

Please don't buy fromthem.worst customer service ever.
This is the email that I had sent to them

I had purchased the fluted glass carafe jug with tumblers.however,the outer brown handle is very loose on the glasses and it keeps on slipping it is such an embarrassment to give this as a gift and then hear about this
Order number # NSH1241849.

In reply to this they told me that it was supposed to be like that only.when I asked them why is it not mentioned about it anywhere there has been no answer from their end..,.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a pBorosilicate Glass Kitchen Oil Dispenser 1000mlroduct

Ordered a product, which is defective by design itself, that couldn't be realized while ordering. However, found faulty on delivery.
The delivery takes a very long time. The return also taking very long. They have picked the product back in order. Their policy of not returning money is very disturbing. They have not acknowledged the return yet, after almost a week time.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Nestasia has sent a damaged product and…

Nestasia has sent a damaged product and they took the payment from me Rs.3460/-- and in the app unable to upload the photo,in such way thier app is working and no person to contact and say a word reg this,waste service from nestasia

21 October 2025
Unprompted review

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