Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the attractive designs, stating that the products fit perfectly into their home decor and meet their daily storage needs. Shoppers often mention that items arrive safely with careful packaging, and many experience smooth deliveries ahead of schedule. Though some customers experienced issues with damaged items, missing pieces, or significantly delayed deliveries. Reviewers also noted that customer support responses were often unhelpful and that rigid company policies made resolving problems difficult. A few people mentioned frustrations when dealing with uncommunicative delivery partners and unhelpful service agents.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with mixed customer experiences reported. Some... See more

Quality

People report ambiguous experiences with quality, revealing a strong division among buyers. Many consumers... See more

Delivery service

Reviewers share mixed opinions regarding delivery service. Some consumers praise timely arrivals, careful... See more

Order

Consumers find order experiences to be highly mixed and unpredictable. While some reviewers experienced... See more

Customer service

Users describe ambiguous interactions with customer_service, reflecting a wide division in satisfaction... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a product, which is defective by design itself, that couldn't be realized while ordering. However, found faulty on delivery. The delivery takes a very long time. The return also taking very... See more

Rated 1 out of 5 stars

I bought glasses and dessert sets from nestasia. However I received dessert sets only and that too were of other designs rather than ordered initially. And the glasses set was entirely missing fro... See more

Rated 1 out of 5 stars

Products are okay, but the return policy is completely misleading. They show a lower refund amount than what you actually paid, and even after multiple follow-ups, nobody came for the return pickup.... See more

Rated 1 out of 5 stars

Absolutely terrible experience buying from Nestasia. Items purchased a month ago have not arrived. I have messaged, emailed to no avail. They don’t bother to respond at all. Would not recommend you to... See more


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please be very careful while ordering…

Please be very careful while ordering your stuff. I wanted to place an order for green plates and instead I placed the order for blue by mistake. I called them and requested if they can replace it. I was ready to pay extra for the delivery charges as well. But they simply declined. I feel sad. They need to me more customer centric. Very rigid approach towards customers. Will never buy anything from them again.

4 March 2021
Unprompted review
Rated 1 out of 5 stars

I purchased a pineapple home décor…

I purchased a pineapple home décor article. The article was not at all similar to the pics shown on the website. And when contacted the company for refund, he handed me detailed refund policy which was one sided. Remember if you give your money to this fraud company, consider it gone, even if you didn't like the product. Trust me the product quality available are very cheap.

9 September 2020
Unprompted review

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