Nestasia Reviews 

189
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Consumers often praise the attractive aesthetics, wonderful home decor items, and careful packaging that effectively protects fragile goods during transit. Many individuals also point out that orders frequently arrive on time and the items look wonderful in their living spaces. Some reviewers were not happy with frustrating shipping delays, long wait times, and missing items in their delivered packages. People frequently note receiving damaged goods, broken items, and dealing with unhelpful customer support when trying to resolve these issues. Others additionally mention misleading policies and delivery personnel failing to properly attempt home drop-offs.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a wide variety of experiences. While some... See more

Quality

Reviewers highlight ambiguous aspects of quality, expressing mixed experiences with their purchases. Many... See more

Delivery service

Reviewers share mixed feedback about the delivery service, reflecting a wide range of experiences. Some... See more

Order

Customers had ambiguous experiences with order, highlighting both positive and negative encounters. Some... See more

Customer service

People report ambiguous experiences with customer_service, noting severe frustration alongside occasional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience visiting at Nestasia Store at CP 67 Mohali. Staff was very helpful there with a good nature and active response. Must visit Nestasia CP67 for the products which Decor your homes p... See more

Rated 5 out of 5 stars

I urgently needed 11 gifts, as the ones I had ordered before did not get delivered and were problematic. Nestasia gracefully took up the order and delivered perfectly before the time. I will always be... See more

Rated 5 out of 5 stars

It was my first time ordering with Nestasia and I received a broken mug for my order. The minute I brought this to the customer service team they immediately helped me resolve the issue by dispatching... See more


Company details

  1. Rug Store
  2. Mirror Shop

Information provided by various external sources

Curated collections of artisanal Home Décor products blending traditional techniques with modern designs and unique, natural materials, handpicked from South East Asia to preserve regional cultures and bring sustainability to the artisanal families.


Contact info

3.0

Average

TrustScore 3 out of 5

189 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(189)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very attractive and elegant

Very attractive and elegant
But you need to improve on communication with customers. No mail or SMS sent from booking to shipping. I had to call you to find out status.

22 October 2021
Unprompted review
Rated 5 out of 5 stars

World Class

I have ordered lots of stuff on Nestasia twice. And each of the articles is exactly as described and pictured on their website. Plus the quality is, in my view world class. Hope they keep up the good work holding themselves to the same quality and price standards. This is the "Make in India" that will work. Good luck team Nestasia!

20 October 2021
Unprompted review
Rated 5 out of 5 stars

PVC Placemat Set

The size is bigger than most. Quality is great. Looks absolutely gorgeous. (Ordered the golden one)

9 October 2021
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site
They sent me wrong product and customer support did nothing to resolve the issue. They just asked me to keep the item. They abuse customer's money.

8 October 2021
Unprompted review
Rated 1 out of 5 stars

Very disappointed with the product I…

Very disappointed with the product I received. I had ordered a glass plate with compartments for food/lunch/dinner but for 700INR they sent such a small plate it is smaller than a palm. One can't really eat anything in it. It's totally useless. I feel prices are exorbitant and products are useless

8 October 2021
Unprompted review
Rated 1 out of 5 stars

Very very bad experience with nestasia…horrible customer care

Very very bad experience with nestasia …total cheaters ..we had canceled the order yet it was delivered..it came after 20 days ..they r refusing the return ..that too the product is not upto the mark total bad quality.. not worth anything .. They are scammers. Do not waste your time and money with this joke of a company!!

25 August 2021
Unprompted review
Rated 1 out of 5 stars

The Biggest Mistake

We have brought a dinnerware set and that was the biggest mistake that i have done it is full of scratches but they refuse to even replace the expensive product even after accepting their fault ,Worst Co Will sugggest everyone not to buy and feel cheated

19 August 2021
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed, this is the first time I am ordering from Nestasia. Being so expensive we expect good quality products. I received a scratched up soap dispenser I was sent a replacement which was even worse than the first one it looked like old stock . After sending pictures I was told I can’t get another replacement or refund. Absolutely terrible!

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Quality

This was my first purchase from Nestasia, the delivery was quick. All their products are aesthetically pleasing and the quality is premium as well. Cant wait to shop more.

4 August 2021
Unprompted review
Rated 5 out of 5 stars

soap dispense

I bought a soap dispenser. The purpose was to replace plastic hand sanitizer bottle. The dispenser is beautiful and so beautiful. It’s well made, the pump works really well. It’s a small decor piece.

2 August 2021
Unprompted review
Rated 5 out of 5 stars

I loved the product delivered by…

I loved the product delivered by Nestasia! And ...They are so helpful.. Huge appreciation to the Instagram handle team as well ! The team is always more than ready to help out with any kind of information about the product and that makes Nestasia so much special ❤... Thanks a lot for delivering the best ! Definitely gonna recommend to others as well as order many more cute stuff from Nestasia ! Good work,Nestasia !

26 July 2021
Unprompted review

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