Nathaniel Car Sales - Bridgend Reviews 

1,223
TrustScore 5 out of 5

4.9

David Street, Bridgend Industrial Estate, CF31 3SA Bridgend, GB


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Rated 5 out of 5 stars

We purchased two new cars from Nathaniel Cars Bridgend recently. In both cases the purchase was straight forward, the team were really helpful, no hard sales tactics.. lent me a car for a day to... See more

Rated 5 out of 5 stars

Really professional team and a special mention for all the help and guidance provided by Geraint. This is my first EV and I felt supported all the way. Also part of the deal was the supply and install... See more

Rated 5 out of 5 stars

From the moment you step into the show room you can see it's well run. Staff are available and the reception area is staffed with the enquiry service one needs. Toilets are visible also, which wh... See more

Company replied

Rated 5 out of 5 stars

Sales man not at all pushy very helpful . We are always made welcome by all the staff even the mechanics who we walk past when getting a free coffee. I do enjoy a free coffee


Company details

  1. Car Dealer

About Nathaniel Car Sales - Bridgend

Written by the company

Group2

Here at Nathaniel Car Sales, we offer a wide range of services suitable for both private & business users. Our philosophy is simple - we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.

WHY CHOOSE US?

For over 40 years we have taken pride in providing excellent customer service to each and every customer. We prepare our cars to the highest standards, and all vehicles come with a FREE MOT for the lifetime of ownership of your car – plus we’ll even give you a FREE courtesy car to keep you on the road!

Quick Links
New MG Car Deals - Used Cars Bridgend - Used Cars Cardiff - Used Cars Cwmbran - Used Cars Swansea - Quality Used Cars - Book A Service/MOT - Motability Deals - New EV Deals - Fleet & Business Vehicles - New Cars Offers - Used Cars OffersOpening Hours

Social Profiles
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Contact info

  • David Street, Bridgend Industrial Estate, CF31 3SA, Bridgend, United Kingdom

  • 01656 662277

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,223)

623 reviews in the last 12 months

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Rated 5 out of 5 stars

Very pleasant and knowledgeable staff

Very pleasant and knowledgeable staff

7 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Graham, Thank you for your 5 star review. We are very happy that our staff were able to look after your requirements.

Rated 5 out of 5 stars

New car

Dealt with matthew who was excellant all the way through,when we walked in were'nt sure which car to have,matthew talked us through what cars had what features,and answered all our questions.Not once did he push us towards one car he let us decide.

11 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Mr Davies, Thank you for your 5 star review. Matt was made up to read your comments, it really makes a difference to all the team when they read such lovely words.

Rated 3 out of 5 stars

No hard sell which was great

No hard sell which was great, but no real great service either. We wanted a car, they sold us what we wanted. Did have a free coffee and they preserved after having some technical issues with payment system, but nothing out of the ordinary. They did swap a 3pin cable for a car charging cable but had to collect it from another branch so decent service, not exceptional.
Update, left 2 messages for sales manager to contact me but no response. Have altered my review accordingly

14 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Mr Keylock, Thank you for your review, however we are disappointed that you didn't feel we had done enough to warrant the 5 Stars. We did allow you to take ownership of your new car even though your payment was unable to be taken and were prepared to wait a few more days for you to transfer it. I don't think many other dealerships would have been quite so accommodating, it seems you hadn't informed your bank that you were making a large transaction and that was the reason why it was a void payment on the day. We also supplied you with a type 2 charging cable from our Swansea branch at your request free of charge, which is not something that this vehicle comes with as standard. If there was anything more you feel we could have done to go the extra mile please contact the Sales Manager at Bridgend and he would be happy to hear your thoughts.

Rated 5 out of 5 stars

Staff are really great

Staff are really great

9 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Mike, Thank you for your 5 star review, we are very glad our staff looked after you.

Rated 5 out of 5 stars

Fantastic experience from the 1st phone call.

Fantastic experience from the 1st phone call to buy a new car for my wife.

Geraint our salesman was so helpful and knowledgeable. All the staff are very friendly here, can’t praise them enough.
I’ve had my cars serviced here for many years and always have excellent customer service.

We now have the perfect car we needed and I have to say it’s an amazing car for the money. A HS plug in hybrid, had it a week and absolutely in love with it.

They also do a recommendation scheme, where you can recommend a friend or family member to get £100.
My wife recommended me and she’s £100 better off as I’ve bought an MG4 XPOWER from Nathaniel's
I can highly recommend this dealership.
5 stars from us ❤️

14 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Paul, Thank you so much for your 5 star review. Geraint was very happy to read your kind words, it makes a huge difference to the team to read such lovely comments. We hope you enjoy your new HS and look forward to seeing you for servicing.

Rated 5 out of 5 stars

Everyone very friendly

Everyone very friendly. All my questions were answered.

12 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Lorna, thank you for your 5 star review. We are super happy that our team were able to answer all your questions, and remember if you need anything else you know where we are.

Rated 5 out of 5 stars

Thank you so much!🌟🌟🌟🌟🌟

Brilliant service as always. I’m always recommending Nathaniel’s to anyone looking for a car. Julian is very knowledgeable and attentive, and the rest of the team are also brilliant and always happy to help.

13 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Kiera, Thank you so much for your 5 Star review. Julian was very happy to read your comments. Its wonderful to hear you are recommending Nathaniel cars, an remember there's a £100 voucher for each person you Recommend.

Rated 5 out of 5 stars

We have great experience

We have great experience, friendly staff and been financed very quickly.

8 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hello Thank you for your 5 star review, We are very glad that you were looked after on your visit.

Rated 5 out of 5 stars

The best experience I have ever had…

The best experience I have ever had when dealing with an organisation to make a purchase of my new car.
When making my first phone call to Nathaniel Cars it give me a good feeling about them, regarding my call being delt with quickly and able to speak with sales without having delays or to request a call back. All my questions got answers that were accurate and those answers were never changed at any time after.
All the people were very pleasant and curtiouse and I wish every company were as good as this.
Thank you, regards and best wishes, Philip.

13 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Philip, Thank you for your 5 star review, and thank you so much for your very kind words, it makes a huge difference to the whole team to read such lovely comments.

Rated 5 out of 5 stars

Very pleasant experience

Very easy to deal with Julian sales rep answered all questions no pressure to buy (but purchased) very knowledgeable let us take it in our time no rush and Cody young lad who showed us new vehicle when purchased explained all technology both of them nothing to much trouble

12 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you for your 5 star review, Julian and Cody were made up to read your comments.

Rated 5 out of 5 stars

Very good customer service and very…

Very good customer service and very friendly staff and I would highly recommend to anyone to buy a car

6 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Ian, Thank you for your 5 star review. We are very glad we were able to look after you when looking for a new car.

Rated 5 out of 5 stars

Very friendly

Very friendly, brilliant service, new car sourced and drove away in less than a week of my old one being written off.

6 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Matt, Thank you for your 5 star review. We were super happy to hear that you were looked after while looking for a new car.

Rated 5 out of 5 stars

The sales team are experts and very…

The sales team are experts and very knowledgeable professional teams that made me very comfortable

4 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi John, Thank you for your 5 star review, we are very happy that our team made you feel at ease and looked after you.

Rated 5 out of 5 stars

Very good staff

Very good staff, professional and attentative

8 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Martin, Thank you so much for your 5 star review. we are very happy we were able to look after you.

Rated 5 out of 5 stars

Great buying process

Great buying process, lots of communication from start to finish, and a happy experience. If you need a car go see Terry in Bridgend, very happy, helpful chap and no big push just a relaxed buying environment.

7 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Simon, Thank you for your 5 star review, we are very happy that our team made you feel at ease and looked after you

Rated 5 out of 5 stars

They are doing really great

They are doing really great.
Very helpful and understanding staff.
The way the sale executives work is really admirable.
They give their honest ideas as a family member before we buy a car.

7 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Prasad, Thank you for taking the time to leave a 5 star review. We are very happy that the team were able to look after you and give you the experience you wanted.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I had a great experience with Nathaniel Cars. Dan Blake, the sales executive, was very professional, friendly, and helpful throughout the whole process. He explained everything clearly and made the car buying experience smooth and stress-free. I really appreciated his honesty and excellent customer service. I would definitely recommend Nathaniel Cars. Thank you for the great service!

2 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Hi Ratheesh, Thank you so much for your 5 star review. Dan was made up to see he got a mention.

Rated 5 out of 5 stars

Excellent service from Julian

Excellent service from Julian, once again, and Aidan going over all the "tech" stuff.

6 March 2026
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Reply from Nathaniel Car Sales - Bridgend

Thank you so much for your 5 star review. Julian and Aidan were made up to see they got a mention.

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