Mygymequipment Reviews 

82
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the exercise equipment and the incredibly helpful, attentive service provided by the team. Buyers frequently highlight the remarkably fast delivery times alongside the extremely clear and reassuring communication maintained throughout the entire purchasing journey. However, some customers also noted minor issues and small inconveniences encountered during the delivery process. A few consumers experienced slight product imperfections, minor component damages, or required small adjustments upon initially receiving their fitness items. Despite these occasional setbacks, most buyers still appreciated the prompt support offered to resolve problems.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the equipment arrives in pristine, almost... See more

Service

People report overwhelmingly positive experiences with service, highlighting prompt, responsive, and... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the fitness equipment as being in... See more

Delivery service

Users describe positive interactions with delivery_service, consistently reporting prompt, fast, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the responsive and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

I recently purchased a used Concept2 rower from Aston. It has very low usage, and was at a fair price. I picked it up in person, giving me the opportunity to test it out, and to meet Aston in person.... See more

Rated 5 out of 5 stars

By far the best customer service I have experienced. Aston went above and beyond throughout the whole process, great communication and even came down in person to assist with something. Great quality... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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No recent history of asking for reviews

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4.8

All reviews

(82)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely be buying from them again!

Definitely be buying from them again!
Fantastic Deals & Reliable Delivery
I run a small gym and was looking for commercial-grade equipment at a reasonable price. MyGymEquipment delivered exactly that. The equipment was in superb condition, and the pricing made it a no-brainer compared to buying new. Delivery was prompt, and the team ensured everything was set up properly. A great experience from start to finish-highly recommend!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service & Equipment

Customer Service & Equipment
I recently purchased a Peloton & Concept2 Rower from these guys, and the experience was flawless. The team was super helpful in recommending the right equipment for my home gym, and the prices were unbeatable. The gear arrived in excellent condition, exactly as described. You can tell they take great care in sourcing quality equipment. Will definitely be buying from them again!

22 February 2025
Unprompted review

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