Mygymequipment Reviews 68

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often describing them as being in superb, almost new condition, and offering great value. The service provided is frequently highlighted as excellent, with many people appreciating the personalized communication, timely delivery, and the helpfulness of the staff. The delivery service is also highly rated, with consumers noting promptness, excellent packaging, and careful handling of items. Some people were dissatisfied with the condition of a specific machine, noting cosmetic damage and that a pre-shipment video did not fully represent the item's condition.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the excellent condition of... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent condition of items, often... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed and... See more

Staff

Customers consistently report highly positive experiences with staff, particularly Aston, praising his... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally tried to buy a Watt bike on eBay but was outbid. Came across my gym equipment site and paid less than the winning eBay bid and it came with delivery. Arrived well wrapped. Condition was s... See more

Rated 5 out of 5 stars

Great products and great value for money. Excellent, personal service from Aston who was a pleasure to deal with. I had a few questions that were answered almost immediately and then arranging colle... See more

Rated 5 out of 5 stars

Just received my wattbine from Aston.. can't fault the customer service I had off him..I'll admit I was slightly nervous with the purchase as it was a expensive one lol..but was put at ease with his c... See more

Rated 5 out of 5 stars

Aston made contact through Socail media. He had stuff to do in Winchester and reached out to see if I wanted the Atom serviced, basically going above and beyond. I watched him arrive my Atom (5... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peloton tread relocation

Aston from MyGymEquipment was excellent from start to finish. He turned up exactly when he said he would and relocated my Peloton Tread to my new outdoor gym with no issues at all.

These machines can be quite temperamental to move, so I specifically wanted someone experienced — and it showed. Everything was handled carefully and professionally, and he even gave the tread a clean before leaving, which was a great touch.

Really smooth service and completely stress-free. I wouldn’t hesitate to recommend Aston to anyone needing gym equipment moved — especially something as tricky as a Peloton.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Bike is in excellent condition, almost like new, with upgraded handlebars and seat! Video of bike was sent before dispatch and delivery was on schedule. I would recommend buying from this website-they really do care about their products and customers!
Thank you Aston & Team.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Prompt response to messages and questions, and extremely accommodating. Despite being second-hand the Peloton was in excellent condition. I live locally and the bike was delivered same day as purchase. Would highly recommend.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Delighted with our new tread!

Bought a peloton tread. Wasn’t one in stock so had to wait a couple of weeks but comms was good. Wait was well worth it. Arrived very well wrapped and in great condition. Have been using for a few days now and it’s perfect. Exactly what we wanted. Aston is great. Sent a full vid of the tread from the workshop before sending with a shot of the wrapped up machine. Really happy with this company and would absolutely use them again with no hesitation!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience from…

I had an excellent experience from start to finish. I’ll admit I was a bit sceptical at first because the price was so good – almost half price versus new. However, the whole process was flawless.

Delivery was prompt, the packaging was excellent, and the bike itself arrived in absolutely perfect condition – honestly 10/10.

I wouldn’t hesitate to recommend My Gym Equipment. A fantastic business offering great value and great service. First experience of Wattbike too, excellent bit of kit.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, quick service!
Looked to buy a second hand Watbike from market place but ended up buying a reconditioned bike through my gym equipment, the price was more or less the same but came with warranty and a newly serviced bike 10/10

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Peloton Bike+

Peloton Bike+. To start with the bike looks like new. Communication was excellent and Aston reassured me, by answering all my tiresome questions, that parting with a reasonable amount of money on something I hadn’t seen was a safe bet and he was correct. Love the bike, love the service and would have no hesitation in making another purchase from Aston and also recommending him to anyone.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent purchase and great communication

I bought a wattbike atom from my gym equipment. Excellent communication from Aston. Absolutely love the bike. I thought the bike had a slight issue after a few times using it. Aston was even going to come and sort it out for me. All that was needed was to collaborate the bike in the end, but the offer to come and sort it was very grateful. Would definitely buy other equipment from Aston in future. A ski erg is on my list.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product
Arrived quicker than expected
Call Sat am to let me know and delivered same day .
Highly recommended
Good price and good quality product

7 February 2026
Unprompted review
Rated 5 out of 5 stars

MyGymEquipment are excellent

MyGymEquipment answered all my questions before the purchase and supplied and delivered the Peleton running machine I wanted. It was pristine and worked perfectly. I have had it for a couple of weeks and used it many times. It is excellent. I am really happy with the service.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Communication was excellent, price was very competitive, and delivery was fast. Aston even sent a video of the Wattbike Atom X fully working and carefully packaged, which was a nice touch and very reassuring. Highly recommended.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with my experience with…

Very pleased with my experience with Aston and my Wattbike. To be honest I was sceptical, so wanted to see the bike and do the purchase face to face. It was all genuine. Aston helped me change the pedals and get set up. A 250 mile round trip worthwhile. As I now have a bike that is almost perfect. Thank you.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, communication was excellent from start to end, super quick delivery (2days), helpful links provided for easy set up.
The bike is even better than described, thank you!

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Great quality Peloton

We bought a Peloton recently, I was very impressed by the quality of the Peloton, the quick responses and video of the bike via WhatsApp ahead of receiving it and the quick delivery. I would recommend buying from here

3 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look